- Retail Tools
POS with Barcode Reader: What You Need to Know
In today’s fast-paced retail world, efficiency and accuracy are vital. Point-of-sale (POS) systems are important…
Read More >>Are long lines cutting into your profits?
Consider this, 4 out of 5 shoppers say they are unwilling to wait more than 5 minutes at checkout. If you have long lines and a slow POS system… you’re leaving money on the table.
POS transaction speed is important. The average POS transaction takes about 45 seconds to process, and individual item scans take about 3 seconds. Therefore, if your average customer has 5 items, that’s 1 minute per transaction.
If there are more than 5 customers in line… you will miss sales.
Fortunately, retailers can speed up checkouts with some user-friendly technology. And a POS system is one of the best tools to help you do it. From optimizing POS checkout screens for speed, to using integrated credit card processing, you can speed up POS transactions (and make checkout efficiency a differentiator for your business).
These are tried-and-true strategies you can use to improve retail checkout speeds with POS software:
One of the fastest ways to speed up checkouts: Redesigning your POS checkout screen layouts. Here are some key tips:
Your POS checkout screen should be clean and well-organized. This can help to shave seconds off of checkout times, which adds up when you dealing with a high volume of customers.
A POS Built for Speed. Choose a cloud-based POS system that’s fast! FTx POS is built for speed and performance and includes integrated payment processing.
integrated credit card processing means your credit card processing communicates with your POS. This means transactions are recorded automatically, eliminating the need for manual entry. Not only will this help you increase pos transaction speed, but it also provides you with richer data and updates your inventory in real-time.
Some key benefits of an integrated credit card processing solution include:
Modern POS systems include barcode scanners. Obviously, scanning items rather than manually looking up prices can quickly improve checkout times.
However, another added benefit is that you can often print custom barcodes with the same system. This is extremely useful if you sell individually wrapped products, or if products you sell don’t have barcodes on the packaging.
When you have a number of customers in line, many businesses avoid enrolling new loyalty program customers. This slows growth and results in missed opportunities to connect with customers. Therefore, you need a system that seamlessly integrates and offers:
One way to improve pos transaction speed: Reduce the number of customers checking out in store. A POS can help you instantly introduce a store pickup program. This allows customers to pre-order and pre-pay, and it can be done easily with the right technology.
When implemented correctly, the entire process is automated:
The key however is having a strategy in place in-store to make it easy for customers to pick-up their order. For example, a one-time QR code or barcode can help cashiers pick the right order, do it quickly, and minimize the risk of picking the wrong order.
Integrating a display into checkout does a few things:
Additionally, you can use a digital signage to display limits for contactless payments, provide instructions for tap payments, or communicate any convenience fees or cash discounting policies.
Your employees play a critical role in a smooth checkout process. Even the best checkout process can’t replace good customer service.
Specifically, you should provide training on common questions, as well as quick troubleshooting tips for POS checkouts. Provide training to help cashiers:
Improving pos transaction speed isn’t often a high priority task for retailers. But it should be, especially considering you have just five minutes to serve everyone in your line.
Beyond these strategies there are others you can look at: Including mobile checkouts, handheld checkout to process orders in line, or even self-checkout. However, the fastest (and most affordable solution) is leveraging your POS to shave time off each checkout.
Need some help? Contact FTx POS today to learn more about our integrated payment solutions and advanced retail software .
Learn more about this topic. See these related posts on the FTx POS blog.
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