Personalized 1-on-1 Onboarding
Guided Training and Plans, Tailored to Your NeedsGet Up and Running Quickly with FTx POS
Our easy-to-follow onboarding gets you set up and ready to sell in no
time. Go live on your schedule with all the tools you need:
1-on-1 Guided Sessions
Dedicated Onboarding Team
Self-Paced
Courses
100s of Video Tutorials
What to Expect in Your
Personalized Onboarding
Session
Our experts will guide you through the initial setup, including software installation and hardware configuration, to ensure everything runs smoothly.
Get a walkthrough of FTx POS functionalities important to your business and learn how to use them confidently.
Tailor FTx POS to your business’s needs; our experts provide instruction and support on customizing the software for specific use cases.
Request personalized instruction beyond initial onboarding; book team trainings to empower your employees.
On-call and ready to troubleshoot when issues arise. Connect with FTx POS support on your time for faster resolutions.
Required Onboarding Documents Title
Select your instance below to review and download the necessary documents.
Once you've downloaded and completed the required forms, please submit them
by email to ftxonboarding@goftx.com or fill out the form below.
Submit Your Documents Below
Need training help or have an onboarding question? Email ftxonboarding@goftx.com,
call 845-420-7960 or book a meeting with the onboarding team.
Data Imports
Sync and import your product data into the POS with ease. Our team walks you through data cleaning and import to establish organized, user-friendly product data files. Beyond product and pricing data, we offer import help for store location data, loyalty programs, gift cards, employees, buydowns, and more. Just have raw data? We can also help transform raw data into structured files for POS.
Contact SalesAccess Documentation Library
Learn at your own pace and grow with FTx POS. Access in-depth guides, documentations, and FAQs for POS, Loyal-n-Save, ecommerce, FTx Warehouse, and more.
Master FTx POS with In-Depth Courses
Dive into interactive courses that teach you how to automate tasks, analyze reports to grow profits, and craft captivating loyalty program alerts. These time-saving functionalities will free you up to focus on what matters most – growing your business.
Earn certifications in all FasTrax products, from POS software to digital signage, mastering every aspect of your business operation.
Need Additional Training?
Our comprehensive training goes beyond onboarding. Book expert-led training sessions with the FTx POS support team. Learn from experienced professionals who can answer your questions and guide your growth.
Get In TouchWhat Happens After You Go Live?
Support that never stops! Submit a ticket for support or get alerted about the latest FTx POS software updates.
New Software Releases
Subscribe to emails for software updates for enhancements and bug fixes.
Subscribe >Release Notes Library
View descriptions of the latest software updates. Stay tuned for new features you can leverage!
View More >Submit Support Tickets
Easily access your tickets and follow status through our remote portal.
Access Portal >Dedicated, 24/7 Support
Get the IT help you need from FTx Lifeline. Our support team offers on-call, 24/7 access to keep your business online and help you achieve your growth goals.
Looking to Add Other Software Solutions?
A full suite of retail software tools to power your growth. Explore our first-party tools that integrate seamlessly with FTx POS.