The key to success in any retail establishment largely depends upon two factors – efficient operations and customer experience.
Handheld POS terminals can bridge this gap ending the woes of stakeholders like you, while elevating customer experience.
With a Handheld POS terminal, there’s no need to rush back to your store’s POS system every time you need to check inventory, update prices, make a remote sale on the retail floor, or reconcile lottery transactions.
This blog dives into portable POS systems and how they can up your retail game allowing you to deliver on customer touchpoints to enhance experience and improve engagement.
We will also cover some of the best POS handheld devices available in the market to help you compare and start growing your business.
Key Features to Look for When Buying A Handheld POS Terminal
1. Portability
Ensure that the mobile POS system is lightweight, easy to fit in hand, and has a good battery life to carry retail operations uninterrupted. The handheld POS system you choose must offer increased mobility to your staff and convenience to serve customers from anywhere in the store.
2. Connectivity Options
Wireless technologies such as Wi-Fi, Bluetooth or even cellular connectivity allows handheld point of sale to connect seamlessly with the central POS system. Wireless connectivity facilitates real-time communication and data synchronization enabling quick and efficient processing.
3. Software Compatibility
Ensure that the handheld POS system you choose is easy to integrate with your existing business infrastructure. The system must enable smooth transition over your current software and hardware components including payment terminal, printer, etc., without disrupting day-to-day operations.
4. Durability
One critical aspect is to assess the build quality of the mobile POS terminal. The device must be robust enough to withstand everyday wear and tear. Also, a durable handheld point of sale POS terminal ensures longevity and minimizes the need for maintenance and replacements.
5. User Interface
The POS terminal you decide on must allow you to easily toggle between various functions to increase the operational efficiency.
6. Customer Support
A prompt support team can go a long way in keeping the operations running in the event of system failure or malfunction. Ensure that the POS terminal vendor offers quick turnaround time to address issues promptly. Also, check for any additional training modules including manuals and videos tutorials for a seamless implementation process.
7. Pricing and Fees
Find out the total cost to acquire the entire handheld POS system including upfront cost, subscription fees, and any additional charges to get set up. Evaluate your budget requirement for the POS handheld devices and weigh it against the features and benefits you are getting with it.
8. Additional Features
A POS terminal is a go-to tool in various business environments. Depending upon the business model, you ought to look for additional features such as:
- Inventory management capabilities
- Receipt printing options either built-in or external
What are the Benefits of Handheld Point of Sales Terminal?
Handheld POS terminals offer numerous benefits such as real-time stock updates, improved inventory, unified data management, and more.
Let’s explore the benefits offered by handheld point of sale terminals.
1. Improve Accuracy & Efficiency
Today’s retail environment demands consistent, and up-to-date information across all touchpoints. An integrated POS system enables data synchronization between various devices such as handheld POS terminals, tablets, and traditional over-the-counter systems.
With a centralized approach to inventory and other retail functions, these systems deliver accurate information about stock, efficiently process remote orders, ensure timely fulfillment, and more.
2. Improved Inventory Management
POS handheld devices play a crucial role in improving your bottom line. With effective inventory management, POS terminals enable real-time inventory tracking, automated updates, and low-stock alerts. This prevents the loss of sales by ensuring that your store has the right product in stock to meet customer demands.
Advanced handheld POS systems offer features like vendor management and creating purchase orders to streamline supply chain and optimize inventory levels. Automating these processes helps you to reduce manual errors, save time, and make data-driven decisions.
3. Real-time Stock Updates
Easily perform inventory counts while your store is in full operation, using one or more handhelds simultaneously. Instantly count or update inventory and track stock levels in real-time from anywhere!
4. Quick Access to Product Information
A mobile POS terminal empowers staff to quickly pull up information regarding any product including price, availability, etc. This instant information allows your staff to cater quicker to customers’ inquiries, thus enhancing overall shopping experience.
5. Seamless Integration with Other Systems
One such benefit of a handheld POS system is that it can seamlessly integrate with your existing retail systems including inventory management, and eCommerce platform. This integration ensures smooth transition of data between systems, providing a bird’s eye-view of your operations and enabling data-driven decisions.
A POS System to Power Your Retail Growth.
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Let us now explore some of the best POS handheld devices by comparing their features, price, and best used for.
Key Features of FTx Handheld POS
Watch How to Unlock Speed & Efficiency with Handheld POS Technology
1. Permissions
Set customized permissions to employees or employee groups to manage what action they can perform, and which features they have access to.
2. Print Labels
Scan and queue up labels that can be printed from the backend via the label printing manager.
3. Reorder/Receiving/Receiving Verification
Scan and add products to a temporary purchase order or invoice and later convert it to an actual purchase order or invoice from the backend.
Verify the invoice by scanning the products to check for variances that might have been applied to inventory.
4. Remote Sales
Create a remote sale by scanning products which can then be continued and finished on the point-of-sale.
5. Cycle Counts
Perform inventory counts with one or more handhelds simultaneously without disrupting the store operations.
6. Transfers
Wish to transfer a few slow-moving products to another store where there is a demand for it? Don’t worry! Use this FTx Handheld feature to enter and scan products that need to be transferred to other locations.
7. Lottery Reconciliation
Reconcile lottery tickets on the handheld with Lottery Reconciliation and free up the POS to handle transactions and other tasks.
8. Spot Checks
Instantly count and update inventory without reconciliation/saving needed at the end. (can be used for small group of items in a single location)
9. Pricebook
View the price and details of a product or item right from the handheld device.
10. Time Clock
Manage the clock-in and clock-out timings of the staff for hassle-free performance and attendance monitoring.
Choose the Right Handheld POS Terminal for Your Business
It is quite clear that handheld POS systems are the way to simplify operations, manage inventory on the go, make data-driven decisions, attend to customers from anywhere, and help you to grow business and revenue.
Looking for a reliable handheld POS system for your retail business? Give FTx POS a try!
FTx POS offers:
- 1-on-1 onboarding
- System setup
- Feature overview
- Customization
- Training
- Ongoing Support
Don’t wait to increase your retail profits. Call us today at 845-719-3550 to get started!
FAQs
FTx Handheld POS terminals provide enhanced data security and backup capabilities as compared to traditional on-premises solutions. These are usually cloud-based POS systems and typically employ robust security measures, such as encryption and multi-factor authentication to protect sensitive customer and transaction data.
No, you cannot. The POS terminal requires a specific hardware setup. However, FTx POS offers a handheld application that you can use on the Android handheld device
The cost of a POS system varies as some of them come with monthly subscription, or one-time fees or even both.
Typically, three types of costs are associated with POS systems. They are software costs, hardware costs, and card processing fees. The cost also may vary from provider to provider, features, and business scale. You may request a quote from the vendor based on your requirements for accurate estimates tailored to your business needs.