Single Location
CORE
Includes:
Multi-Store
PRO
Includes:
Multi-Store
ENTERPRISE
(100+ Retail Stores)
Includes:
What’s Included with Each FTx Commerce Account?
- What’s Included with Each FTx Commerce Account?
- Dedicated phone or email FTx Lifeline support
- Portal access to your tickets and licenses
- Access to documentation and knowledge base articles
- Troubleshooting, updating, and installation for the entire FTx POS retail suite solutions
- Real-time updates with remote access to backend management software
- Personalized 1-on-1 onboarding
- FTx Academy training courses and certifications
Additional FTx Commerce Add-On's
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Product DatabaseHigh-quality product images, descriptions, and shipping dimensions for liquor stores and smoke shops.
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Website Design ServicesConnect with our marketing team to create your web ads, layout, and more!
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Loyalty Program IntegrationIntegrate with Loyal-n-Save to reward your customers online.
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Age Verification IntegrationValidate customers age right through your website.
White-label your business
Quickly set up your online shop in beta mode and impress your customers to try it out with an exclusive code before the actual launch. Use our white-label solution to modify the platform aligning with your brand starting from logo, theme colors, images, and more.
Best of both worlds
Whether in-store or online, your inventory data will always be in sync – never allowing you to sell more than you have. Get real-time syncing of products, discounts, orders, and sales without any disruptions.
The choice is yours
You can offer multiple fulfillment options starting from in-store pickup, curbside pickup, local delivery, or shipping. Allow customers to select convenient dates and times for in-store or curbside pickup. Offer either free or paid time slot options and make it easy for employees to effortlessly fulfill orders.
Age-restricted sales made easy
With the FTx Commerce store, customers can easily add age-restricted products to their carts, verifying their age before or at checkout. By integrating FTx Identity—an AI-powered age verification tool—you can ensure compliance while growing your business.
Manage loyalty universally
Accumulate and unify all the tokens whether your customers shop in-store or online and give instant reward gratification during checkout. Integrate Loyal-n-Save with your eCommerce store and see the rise in customer retention and revenue.
One-click Reports
Check the performance of your store through various data insights like total orders, total customers, total sales, completed orders, total offers/deals sales, and more. You can even gain valuable insights into customer spending habits with the option to download the PDF reports or export it to spreadsheets.
Grow revenue without hassle
Keep your customers notified about their order status, abandoned cart, engage them to leave product reviews, and more. You may also send personalized email with discounts, or rewards on birthdays, anniversaries, holidays, etc.
All Features
General Settings (Getting started with your online store)
Customers can search nearby stores to place an order.
Create a white-labeled domain on FTx Commerce, which will be displayed as (name.ftxcommerce.com).
Set up business/store logo, favicon-placeholder images, theme color, background color/image and templates.
Set up templates to display selected product collection and list items on the Home Page of your online store. Product collection can be customized for different stores.
Add the legal agreement (i.e., Terms & Conditions) at sign up; add policies (i.e., Return Policy) to footer.
Manage pages with user-friendly CMS pages and customize content.
Choose from 4 fulfillment options (i.e., In-store or curbside pickup, delivery, or standard shipping).
Set in-store pickup and delivery fulfillment options by location.
Create fulfillment options at the business level (globally) or configure them by individual store.
Set any order fulfillment as “Coming Soon” for your customers. It can be set at the business level (globally) and also for a specific location.
Choose to enable or disable any order fulfillment option with a single click.
Allow customers to access age-restricted products without age verification and ask to verify their age at checkout.
Configure with the following payment options: FTx Card Payments, USAePay or DataCap.
Choose from four user access modes (Offline, test, beta, and live).
Enable tipping with predefined tip values in terms of (%), and allow customers to tip (%) value or a custom ($) value.
Options for Order Fulfillment
Configure the store pickup details along with the curbside pickup option.
Configure the delivery details and set the delivery radius in miles.
Draw a custom area using the geofencing tool to create a delivery radius.
Once account is setup in DoorDash, configure in FTx Commerce. Define the delivery-pickup time based on the customer’s slot time; option to require signature at drop-off.
Define your shipping location and select which states/regions you will allow shipping to.
Customize shipping method, shipping profile, and rates.
Set fees based on different parameters (i.e, by weight, order value or miles).
Customize shipping rates based on parameters (i.e., weight, order value, etc.) and allow the customer to choose a shipping option.
Options for Store/Location
Set up store hours of operation by day.
Set up slot booking by defining free and paid time slots. Choose the same time slot followed by another location.
Allow customers to reschedule their order if they have placed it with the store pickup or delivery option.
Check the store details on Google Maps (i.e, location on map, images, operating hours, contact details and available fulfillment options).
Show services or nearby locations on the store details page.
Enable buydown option (i.e., After tax or before tax) by item.
Configure the payment gateway for the specific location.
Options at Online Store
Allow customers to search nearby stores by zip code or address.
Enable customers to use guest checkout.
Customers can select a specific time slot to pick up the order from the store or get delivery to a specific address.
Customers can enter instructions for the order and/or for individual items.
Set age restrictions for shopping or allow customers to access age-restricted items without age-verification.
Allow the registered customer to become a part of Loyal-n-Save (LNS) with one click.
Delivery fees are applied after order is complete.
Enable customers to choose substitute items and set substitute permissions.
Allow customers to select shipping options when they reach shipping.
Send customers cart reminder emails.
Both registered customers and guest users can track their order status and check order details.
Set time limits to allow customers to make order edits.
Allow customers to reschedule their order for store pickup or delivery.
Order Reports
Check all the orders in the listing along with its status and fulfillment type. Filter the report listing per date.
Check the order details along with its summary. Filter the report listing per store, timespan, fulfillment type, and order status. Download the report in PDF/excel format.
Monitor sales by location. Filter the report listing per store, timespan, fulfillment type, and order status. Download the report in PDF/excel format.
Check tip amount for employees and tip details for a specific order. Filter the report listing per store, timespan, fulfillment type, and order status.
Check customer reviews on products. Reviews can either be accepted or rejected.
Check product reviews by customer. Reviews can either be accepted or rejected.
Order Fulfillment Process
Pick order item’s quantity manually or by scanning.
If main item quantity is out of stock, complete the order with substitute items (if customer has enabled this option during checkout).
Print labels of order details and assign it to the staging area.
Filter the orders by order status and/or time span.
Check completed orders. Also, check order cancellation or return reason.
FAQs
FTx Commerce supports two types of payment methods
- DataCap
- USAEPay
Yes absolutely. FTx Commerce is robust and scalable enough to handle various needs of small, medium, and large businesses. For example, the ‘Core’ plan is suitable for business owners with one store or location whereas, the ‘Enterprise’ can manage operations for 100+ retail stores.
It’s simple. Get in touch with our FTx Commerce team at 845-719-3550 or click here to schedule a demo.
Our payment system is end-to-end encrypted and moreover, we do not store customer’s card details. Instead, we store ‘Authorization Token’ in our database.
With FTx Commerce, you can offer your customers multiple fulfillment options including in-store pickup, curbside pickup, local delivery, or shipping options.
Yes. FTx Commerce tool can be customized for many features and functionalities pertaining to your business goals. For example, you can modify the pages, menus, agreement, policies, etc. You can also customize your eCommerce store’s theme color, logo, images, as per your branding assets.
Deliver An Unbeatable Shopping Experience
Our plug-n-play eCommerce solution gives your store a digital makeover to start
selling online in just a week!