Unlock Online Retail Success
with FTx Commerce

Customers can search nearby stores to place an order.

Create a white-labeled domain on FTx Commerce, which will be displayed as (name.ftxcommerce.com).

Set up business/store logo, favicon-placeholder images, theme color, background color/image and templates.

Build personalized home page layouts using a variety of widgets — such as collections (product card scroller), image slider, single image banner, and text elements.

Add the legal agreement (i.e., Terms & Conditions) at sign up; add policies (i.e., Return Policy) to footer.

Manage pages with user-friendly CMS pages and customize content.

Choose from 4 fulfillment options (i.e., In-store or curbside pickup, delivery, or standard shipping).

Set in-store pickup and delivery fulfillment options by location.

Create fulfillment options at the business level (globally) or configure them by individual store.

Set any order fulfillment as “Coming Soon” for your customers. It can be set at the business level (globally) and also for a specific location.

Choose to enable or disable any order fulfillment option with a single click.

Require customers to verify their age at checkout or during order fulfillment/hand-over. Stores can verify a customer’s age by scanning their Driver’s License / FTx Identity QR code, based on store settings. Manual drivers license capture can also be applicable based on store settings.

Support for three primary payment gateways: Datacap, USAePay, and NorthPayment, giving retailers flexibility to choose their preferred payment processing option.

Choose from four user access modes (Offline, test, beta, and live).

Enable tipping with predefined tip values in terms of (%), and allow customers to tip (%) value or a custom ($) value.

Design and display category banners on the header of category pages. Banners can be applied to a parent category and all its subcategories at once or targeted to a specific parent or child category.

Enable store staff to confirm a customer’s identity by scanning their driver’s license or FTx Identity QR code at the time of order hand-over. This helps prevent handing orders to the wrong customer.

Customize the footer section by managing CMS pages, built-in app pages, menus, and social media links to match your brand and navigation needs.

Allow customers to purchase digital or physical gift cards. Digital gift cards can be shared instantly with friends and family. Both digital and physical gift card balances can be applied as payment during checkout.

Display disclaimers upfront to inform customers of important terms or conditions i.e. Age-verification. Optionally, require acceptance before they enter the online store.

Empower retailers to operate multiple online stores across different industries, all managed from a single platform. While each store can represent a unique brand or industry, product catalogs and inventory are centrally controlled for streamlined management.

Configure the store pickup details along with the curbside pickup option.

Configure the delivery details and set the delivery radius in miles.

Draw a custom area using the geofencing tool to create a delivery radius.

Enable delivery through Uber or DoorDash instead of using the store’s own delivery team. Helps retailers expand delivery capabilities and serve more customers.

Define your shipping location and select which states/regions you will allow shipping to.

Customize shipping method, shipping profile, and rates.

Set fees based on different parameters (i.e, by weight, order value or miles).

Customize shipping rates based on parameters (i.e., weight, order value, etc.) and allow the customer to choose a shipping option.

Set up store hours of operation by day.

Set up slot booking by defining free and paid time slots. Choose the same time slot followed by another location.

Allow customers to reschedule their order if they have placed it with the store pickup or delivery option.

Check the store details on Google Maps (i.e, location on map, images, operating hours, contact details and available fulfillment options).

Show services or nearby locations on the store details page.

Enable buydown option (i.e., After tax or before tax) by item.

Configure the payment gateway for the specific location.

Decide who can submit the customer support form — either any visitor (guest users) or only logged-in (registered) customers.

Set the number of days in advance to notify customers about their upcoming subscription orders. The system will also attempt automatic payment retries if the first payment fails.

Choose how out-of-stock products appear on the online store: Hide them completely or show them as out of stock. Allow back-ordering (sell while out of stock).

Control which categories display in the website header menu — show parent categories or highlight trending categories.

Publish announcements to highlight promotions, maintenance updates, pickup time changes, or fulfillment method adjustments.

Allow customers to search nearby stores by zip code or address.

Enable customers to use guest checkout.

Customers can select a specific time slot to pick up the order from the store or get delivery to a specific address.

Customers can enter instructions for the order and/or for individual items.

Set age restrictions for shopping or allow customers to access age-restricted items without age-verification.

Allow the registered customer to become a part of Loyal-n-Save (LNS) with one click.

Delivery fees are applied after order is complete.

Enable customers to choose substitute items and set substitute permissions.

Allow customers to select shipping options when they reach shipping.

Send customers cart reminder emails.

Both registered customers and guest users can track their order status and check order details.

Set time limits to allow customers to make order edits.

Allow customers to reschedule their order for store pickup or delivery.

Enable customers to subscribe to products for recurring, scheduled order placement. Offer a subscription discount to encourage repeat purchases and boost sales.

Check all the orders in the listing along with its status and fulfillment type. Filter the report listing per date.

Check the order details along with its summary. Filter the report listing per store, timespan, fulfillment type, and order status. Download the report in PDF/excel format.

Monitor sales by location. Filter the report listing per store, timespan, fulfillment type, and order status. Download the report in PDF/excel format.

Check tip amount for employees and tip details for a specific order. Filter the report listing per store, timespan, fulfillment type, and order status.

Check customer reviews on products. Reviews can either be accepted or rejected.

Check product reviews by customer. Reviews can either be accepted or rejected.

View active carts and track reminder notifications sent to customers for pending cart items.

Monitor how many products customers have subscribed to, including status tracking and the number of orders placed through subscriptions.

Pick order item’s quantity manually or by scanning.

If main item quantity is out of stock, complete the order with substitute items (if customer has enabled this option during checkout).

Print labels of order details and assign it to the staging area.

Filter the orders by order status and/or time span.

Check completed orders. Also, check order cancellation or return reason.

Easily track and prioritize third-party delivery orders (Uber, DoorDash, etc.). Order statuses update automatically once the driver picks up, enabling better tracking and customer communication.

Easily view and manage all ship-to-store orders. Track how many are in transit to other store locations and stay informed on pickups in progress.

Require age and/or identity verification before handing over age-restricted or high-risk orders. Staff can scan a driver’s license or FTx Identity QR code for quick validation.