Overview of POS Settings

The POS has many diverse settings that can be changed locally at the store or remotely via corporate. These are of
course behind employee permissions. These settings can also vary from store to store if needed but generally are
kept in sync across all stores. Refer to the “Managing POS Settings From Corporate” document for more details on
this.

Receipt Settings

Receipt Settings

1. Printer Type – Allows user to select printer
   1. If OPOS, user chooses OPOS printer and OPOS cash drawer
   2. If Serial, user chooses COM port and pop command for drawer
2. Header 1-5 – Information that prints on the top of receipts
3. Footer 1-5 – Information that prints on the bottom of receipts
4. Print Every Receipt – Prints a receipt at the end of every sale
5. Print Number Of Items – Prints the summed quantity of items on the receipt
6. Print Logo On Receipt – If supported by printer, allows user to print a logo at the top of the receipt; monochrome 256×256 .bmp image
7. Print Barcode On Receipt – Prints scannable receipt identifier at bottom of receipt for returns
8. Print UPC # On Receipt – Prints the UPC below the item description
9. Print You Saved Amount On Receipt – Prints summed total of transaction discounts
10. Extra Feed Before Cut – Feeds more paper through printer before receipt is cut
11. Enable DVR Feed – Allows POS integration on DVR systems that allow a COM input interface
12. Print Receipt On No Sale – Prints a receipt on no sale transaction types
13. Print Receipt On Cancel Sales – Prints a receipt on cancel sale transaction types
14. # Of Credit Card Receipts – The number of receipts printed on a credit card transaction
15. # Of Columns – Select the width of the printers columns for specific printers
16. Test Printer – Allows user to test selected printer
17. Test Drawer – Allows user to test pop the cash drawer
18. Test DVR – Allows user to test the DVR

Scanner Settings

Scanner Settings

1. Scanner – Allows user to select OPOS scanner
2. Test Scanner – Allows user to test selected scanner
3. Capture DL Data – Allows user to test scan a driver’s license to capture data into text file to give to FasTrax for troubleshooting
4. Scale Settings – Allows user to specify a COM port for integrated scale use

Display Settings

Pole Display Settings

1. Display – Allows user to select an OPOS pole display
2. Greeting – Allows user to type in greeting message
3. End Sale – Allows user to type a end sale message

Display Settings

1. Font Size – Allows user to change display font size
2. Image Path – Allows user to choose folder with .jpg images
3. Enabled – Enables the display
4. Enabled Digital Receipt – Splits display to show a digital receipt
5. Use Ctrl Center – Enables the display to pull signage from the FasTrax Control Center
6. Show Uplifts – Enables uplifts on the display

Register Settings

Register Settings

1. Register # – Sets the register number
2. Store # – Shows the store number
3. Update Store Info – Allows you to set the store details, such as address and phone number
4. Change Store Num – Allows the store number to be changed
5. Cash Next Caption – Allows the cash next caption to be changed for the cash next button type

Safe Drop Settings

1. Min In Drawer – The value the safe drop will drop to
2. Max In Drawer – The value where the safe drops will start prompting
3. Prompt Interval – How often the prompt occurs in minutes
4. Safe Drop Prompt – Enables the safe drop prompts
5. Disable Pop Drawer On Drops – Disables the pop drawer button on the safe drop prompt
6. Max Safe Drop Skips – The max number of skips that can be done for safe drops

Misc POS Settings

1. Disable Weighted Barcodes – Disables barcodes with a leading 2 meaning the barcode contains the retail price
2. Logoff Cashier After Sale – Logs the cashier off after each completed sale
3. Logoff After _ Minutes Of Inactivity – Logs cashier off after a specified idle time period
4. Allow Visual Age Verify – On transactions with age restrictions, places a bypass button
5. Return to Main Screen After A Sale – After completing a sale, returns cashier to main panel
6. Disable Buydowns/Promotions in Pricecheck – Removes visibility of buydowns and promotions on pricechecks
7. Do Not Pop Drawer For $0 Sales – On completed sales where the balance is $0, the cash drawer will not be opened
8. Show Only Active Items When Searching – Only shows active items when doing an item search
9. Force DL Scan For Age Verify – On age restricted items, forces a drivers license to be scanned; it cannot manually be entered
10. Auto Load Panels From DB – Upon first opening the POS, panels are loaded from the database
11. Enable Large Panel Sets – Allows use of 20+ individual panels
12. Use 16 x 9 Layout – The POS is formatted for wide screen monitors
13. Force 1024×768 Resolution – Forces the display to the 1024×768 resolution
14. Prompt When Selling OOS Item – Prompts the cashier are they certain when an item with 0 QOH is being sold
15. Prompt For Price On Returns – Prompts for the items price on returns, allowing the cashier to alter the value
16. Prompt For Salesman – On items sold that are in a commission campaign, the POS prompts for the salesman based on who is clocked in
17. Prompt For Name When Suspending Sales – Prompts the cashier for an identifier name when suspending sales
18. Tax Manufacturer Coupons – Taxes the item before the coupon is applied
19. Tax Buydowns – Taxes the item before the buydown is applied
20. Tax Store Coupons – Taxes the item before the coupon is applied
21. Allow Over Tender Store Coupon – Allows a transaction to be paid for in total by store coupon(s)
22. Restrict Sales Tenders – Restricts departments to specific tenders, such as lottery to cash
23. Do Not Keep Age For Suspended Sales – When checked, age verification prompts will come up for resumed sales. When unchecked, suspended sales will remember age verification.
24. Do Not Show Zero Dollar Kit Items – Items that are $0 will not be shown on the receipt and transaction
25. Prompt For Notes On No Sale – When using the no sale button, prompts the cashier to enter notes for a reason why it was used
26. Prompt For Notes On Cancels – When using the cancel sale button, prompts the cashier to use notes for a reason why it was used
27. Prompt For Notes On No Voids – When using the void item button, prompts the cashier to use notes for a reason why it was used
28. Require Driver’s License Validation – After scanning a driver’s license, shows the ID information such as name and age and how many days until expiration for the cashier to verify and either accept or reject
29. Pricecheck Show Qty On Hand – Shows the quantity on hand for items on the price check screen
30. Pricecheck Show Cost – Shows the cost and margin for items scanned on price check screen
31. Subtract Percent Disc After System Disc – Forces the system to subtract a manually cashier entered discount after a system discount is applied (order of operations)
32. Prompt For Item On Manuf Coupon – When scanning a manufacturer coupon, prompts for the item that the coupon is applied to
33. Discount Child When Parent Qty – Allows subunit items to receive a discount if the quantity purchased equals the purchase unit quantity when the price would be different (packs cost more than cartons)
34. Returns Use Current Discounts – All returns use current system discounts, even when returning against a receipt
35. Do Not Allow System Discount with House Accounts – Transactions with house accounts are not eligible for system discounts
36. Do Not Allow System Discount with Temp Price Change – Items with a temporary price change is not eligible for a system discount
37. Show Min Date/Age – Once enabled and entered, shows minimum age and dates for age restrictions on the POS
38. Use Return Forms – Requires entry of a customer and reasons for return, keeping track of all returns
39. Auto Z Register – Allows a scheduled time for register Z’s to be scheduled
40. Combine Identical Items – Combines multiple scans of the same item into a single line item with a quantity equal to the number of times scanned, shortening the receipt
41. Pay In Default Texts – Allows user to define preset pay in texts
42. Pay Out Default Texts – Allows user to define preset pay out texts

POS Widgets

1. Show Carton Count Widget – Enables the carton count widget
2. Show Messages Widget – Enables the messages widget
3. Show Customers Widget – Enables customers widget
4. Show To Do Widget – Enables to do widget

POS Panels

1. Save Panels To DB – Saves the loaded panels to the store database
2. Load Panels From DB – Loads the saved panels from the store database

Other Settings

General Settings

1. Reg Z Show Departments – The Z tape that prints out shows department sales
2. Reg Z Is Blind – The Z tape that prints out shows no sales or tender information
3. Reg Z Show Department Groups – The Z tape that prints out shows department group sales
4. Reg Z Force Close Suspend Sales – Forces the cashier to cancel out of suspended sales before the shift is Z’d out
5. Print Chit On Clock In/Out – Prints a clock in/out slip out of the receipt printer each time an employee clocks in or out
6. Disable Timeclock – Disables the FasTrax timeclock within the POS
7. Use Biometric Reader – Enables biometric reader usage on the POS
8. Choose Digital Persona or Touchpoint based on hardware
9. Force A Starting Till – Forces the cashier to key in a starting till
10. Unique Cashier Per Z – When enabled, only allows a single cashier per shift
11. Use Recon Buckets In Reg Z – On the Z tape, shows the bucket values instead of individual tender values
12. Detailed Logging – Logs POS actions in details for FasTrax support usage
13. Force Timeclock Before Using POS – Forces cashier to be clocked in before ringing sales
14. Force Auth On All Timeclock Entries – Forces authorization on all timeclock entries, with no grace period
15. Verify Checks – Allows user to utilize a positive or negative check verification
16. House Acct Vendor – Allows user to define house account vendor for house account invoices
17. Print House Acct Invoices – Allows user to automatically or manually print house account invoices
18. # of House Acct Receipts – Defines the number of receipts that are printed on house account invoices
19. Tare Weights – Defines the tare weights used on the POS, separating values by commas
20. # Days to Keep Live Rcpts – The number of days receipts are kept alive in the “Reprint Receipts” button
21. Days to Keep Archive – The number of days receipt files are kept on the PC before being purged automatically (note – this does not affect ability to run reports on Director)
22. Break “Up” Inventory – When checked, a sale that would make a purchase unit go negative QOH will break “up” the subunit to keep it from going negative (only occurs if subunit QOH allows for this)
23. Enable Online Pending Transfers – Enables the ability to create and received online pending transfers

Corporate Settings

1. Enable Corporate Integration – Enables corporate integration
2. Update Exporter INI – Updates the Exporter INI to use the set corporate and store IP addresses
3. Corporate IP – The corporate server’s IP with port if applicable
4. Store IP – The local store’s IP with port if applicable

Coupon Tenders

1. Manage Coupon Tender Mappings – Allows manufacturer coupons to be mapped to specific tender IDs
2. Scanned Store Coupon Tender ID – Allows mapping for a scanned store coupon
3. Scanned Manuf Coupon Tender ID – Allows mapping for a scanned manufacturer coupon

Gift Card Settings

1. Gift Card Server – IP address of gift card server, with port if applicable
2. Gift Card Uses SSL – This forces gift card authentication to use SSL rather than normal http
3. Allow Manual Gift Card Entry – Allows cashier to manually enter a gift card number, in addition to scanning the
   gift card barcode
4. Print GC On Receipt Printer – Prints gift card barcode on receipt from receipt printer

 New / Announcements Interval

1. Check News Every __ Minutes – Designates the interval for the POS to call to FasTrax and pull news
2. Check Annc Every __ Minutes – Designates the interval for the POS to call to corporate and pull announcements

Custom Actions

Custom Actions

1. Enable Custom Action 1 – Allows user to create a custom action to start a different program under actions
2. Enable Custom Action 2 – Allows user to create a custom action to start a different program under actions
3. Enable Custom Action 3 – Allows user to create a custom action to start a different program under actions

Credit Cards

Credit Card Information

1. Processor – User chooses Datacap for widest pinpad selection
2. Supports EMV – User chooses if the processor has EMV enabled
3. Merchant ID – The processor assigned merchant ID
4. Device – User chooses the device / processor assigned to the POS
5. Port – Specify the COM port the pinpad is assigned to
6. Primary Server – The IP address that the machine has that runs the Datacap Host software
7. Terminal ID – The processor assigned terminal ID for the pinpad
8. Capture Signature – Enables signature capture if pinpad supports it
9. Allow Debit Cash Back – Allows debit cash back if processor allows it
10. No Signature Is Needed On Sales < _ – Allows the user to choose if signatures are not required, if the processor
    allows it
11. Download Datacap Params – Sends programming from this page to the pinpad
12. Use Tokenization – Choose if processor uses tokenization (only Vantiv currently)
13. This Register Is Unintegrated – Bypasses integrated processing for a secondary register
14. Do Not Print Header Information On Second Credit Card Receipt – Bypasses printing receipt header on second
    copy
15. Do Not Print Item Detail On Second Credit Card Receipt – Bypasses printing items on receipt on second copy
16. Do Not Print Footer Information On Second Credit Card Receipt – Bypasses printing receipt footer on second
    copy
17. Do Not Print Age Verify On Second Credit Card Receipt – Bypasses printing age verification on second copy
18. Do Not Print Barcode On Second Credit card Receipt – Bypasses printing the receipt barcode on the second copy
19. Do Not Print Logo On Second Credit Card Receipt – Bypasses printing the company logo on the second copy
20. Require Minimum Sale Amount of __ – Will not allow the credit card transaction to go through if the subtotal is
    below this amount

Loyalty Settings

Loyalty Settings

1. Loyalty Type – User chooses no loyalty, integrated loyalty, or enhanced if they pay for enhanced
2. Scan ID Starts With – If user is utilizing special, scannable loyalty card, specify the leading digit
3. Scan ID Length – If user is utilizing special, scannable loyalty card, specify the card number length
4. Loyalty Default Timeout – How many seconds until a timeout error happens when trying to search a loyalty
   customer without internet connectivity
5. Enable Old Ohio Licenses – Enables older Ohio licenses to scan
6. Print Balance On Receipt – Prints loyalty balance on receipt for enhanced loyalty

Recon Settings

Reconciliation Settings

1. Shift Recons Are Blind – Cashier doesn’t see system details or variances when reconciling shift
2. Shift Recon Deposits Are Editable – Allows the cash deposit to be editable
3. Shift Recon Safe Drops Are Editable – Allows safe drops to be editable
4. Shift Recon Enable Lottery – Enables ability to do lottery reconciliation
5. Lottery Uses Multiple Z’s – Enables lottery recon to combine multiple shifts
6. Lottery Uses Safe – Lottery books are kept in the safe
7. Auto Populate CC Totals In Shift Recons – If using integrated credit cards and blind reconciliation, automatically
   totals the credit card line up on reconciliations
8. Use Dept Loyalty Coupon – Allows coupons to reconciled that are tied to a specific department
9. Lottery Sort Direction – Choose whether lottery tickets are sorted via ascending or descending ticket numbers
10. Get Lottery Outs From – Choose whether lottery payouts are from departments or pay out accounts
11. Sort Lottery Games By – Choose if games are sorted via bin number or game number
12. Lottery Sales Dept # – Input lottery sales department number
13. Lotto Sales Dept # – Input the online lottery sales department number
14. Lottery PO Dept/Account # – Lottery pay out department number or account number
15. Lotto PO Dept/Account # – Online lottery pay out department number or account number
16. Manage Lottery Games – Allows user to map lottery games to bin numbers

Integrations

Integrations

1. Enable PC Payroll – Enables PC Payroll integration within the POS
2. Company ID – The PC Payroll unique company ID
3. Company PW – The PC Payroll company password
4. Time Zone – The time zone the store is in

Control Center Integration

1. ID – The unique identifier of the machine on the FasTrax Control Center
2. Login – The login for the company on the FasTrax Control Center
3. Password – The password for the company on the FasTrax Control Center
4. Base URL – The URL of the FasTrax Control Center
5. Uplifts – Are uplifts to be enabled
6. Show Item Images On Uplift Prompt – Are item images to be associated with uplift campaign
7. Enable Pour My Beer – Enables Pour My Beer integration
8. Enable Fuel – Enables fuel integration (not currently functional)

Remote Settings

Remote Settings

1. Enable Remote Printing – Enables the remote kitchen printer function
2. This Is The Remote Print Server – Designates a remote print server
3. Enable Remote Monitor – Enables a remote monitor for restaurant environments

Enable Biometric Scanner

1. From within the POS, choose Actions – Settings – Settings – Other Settings
   • Make sure the logged in user has adequate permission levels for adjusting settings.
2. Check the checkbox for “Use Biometric Reader”.
3. From the dropdown, choose the type of biometric reader that is to be utilized.
   • “Touchpoint” is for the HP RP9. “Digital Persona” is for other machines.
4. Choose the “Save” button
   • The POS will now be closed and ready to be used with the biometric scanner

Print Registration

After enabling the biometric scanner, when opening the POS for the first time and logging in using an employee number, you will be prompted to register your fingerprints.

• Open the POS and choose “use keypad”.
• Choose “Login”

• You will then be prompted to register your print.
• Choose “Yes”

• Choose the applicable digit this employee will use.

• After choosing the applicable digit, you will be prompted to scan the digit 4 times.
  • This requires the employee to place, lift and place the same digit 4 times.

• After successfully scanning 4 times, you will be notified that the
  fingerprint has been added to the database.
• Choose “OK”

Biometric POS Login

After prints have been registered via the Timeclock configuration, the biometric readers can also be used to log into the POS.

1. From the log in screen of the POS, choose the applicable “use fingerprint” button
2. This will open the Fastrax FingerPrint Reader entry window.
3. Scan the same registered digit.
4. POS will successfully log in.

Resetting Employee Biometric Data

Employee Biometric data can be reset via the FasTrax Director.

If a Corporate setup is being utilized, the employee reset should be performed here, saved and sent to stores via the FasTrax Queue.

1. Open and log into Fastrax Director.
   
2. Choose the Maintenance module.
   
3. Choose the “Employee” tab.
   
4. Highlight the applicable employee from the employee list.
5. Check to “Reset Biometric Data”.
6. Choose “Save”.

Buydowns

Buydowns – This enables you to schedule either a Buydown or Promotional discount on items. Both types function the same.

A Buydown is a reduction of an item’s retail price derived from a reduction of the item’s cost from the supplier, vendor or manufacturer. These cost reductions are dependent on either a set quantity and/or date range.

A Promotion is a reduction of an item’s retail price for the purpose of eliminating stock or driving product interest.

Examples of this would be:

1. The next 50 sold of a certain item are $1.00 off
2. An item, or group of items, is $1.00 off for a period of a specific 2 weeks.
3. An item, or group of items, is $1.00 for the next 50 sold or next 2 weeks, whichever is completed first

1. In the Pricebook module, click on the “Buydowns” Tab.
   
2. This will bring up the “Buydowns” utility.
   
   This utility is separated into three sections; Buydowns/Promo List, Buydowns/Promo Details and Associated Items List.
   
   
   
3. To create a new Buydown/Promo, click the “Add/Plus” button.
   
4. In the Detail section, first decide if this is to be a Buydown or a Promotion.
   
   When choosing if this is to be a Buydown or Promo remember, both types operate the same. However, the ability to label a type will assist in record and book keeping.

    

5. Now, begin entering any pertinent information for this Buydown/Promo.
   
6. Choose the applicable Buydown/Promo Style.
   
7. If you are utilizing a Date Range, enter the Start/End dates and times this Buydown/Promo will function.
   
   These dates can be edited at any time allowing you to reuse Buydowns/Promos!
8. Once all descriptive details for this Buydown/Promo have been entered, press the “Save” button.
   
   If you are using a By Range setting, enter the Start/End date this Buydown/Promo will honor. When the End Date is reached, no more items will honor this price reduction.
   If a Quantity with Date Range is being utilized, the Buydown/Promo will run until either the Quantity or Date is reached, whichever comes first.

    

Items will now have to be set to this Buydown/Promo

Items can also be added to Buydowns/Promos via Mass Updates!

1. Press the “Add Items To Buydown” button.
   
2. This will bring up the “Buydowns” utility.
   
   This utility is separated into three sections; Buydowns/Promo List, Buydowns/Promo Details and Associated Items List.
   
3. To add items to a Buydown/Promo, first filter to the item(s) you wish to add. This can be accomplished by either Department or Tree View.
   
   All items must be designated to a Department, however, using the Tree View with categorized descriptions makes filtering especially simple. This process is similar to assigning Buydowns/Promos via Mass Updates.
4. Filtered items will appear in the “Available Items” List screen.
   
   From this list, highlight applicable items you wish to add to this Buydown/Promo.
   Remember, holding the Ctrl Button while performing Mouse Clicks will allow you to highlight multiple items!
5. Once items have been highlighted, press the “Add Selected Items” button.
   
   Add All Items – This will add all items contained in the filter list.
   Add Items That Start With – Type in a UPC or Description and items from the filter list fitting this will be added.
   Find UPC – Enter a UPC and the item will be located in the filter list.
   Find Description – Enter a description and items meeting this will be located in the filter list.
6. Added items will appear in the “Items In Selected Buydown” section.
   
7. When all applicable items have been added, press the Close/X button located in the top right corner of the Add Items screen.
   

Overview of Carton Counts (Limiter)

Depending on your location or contract agreement with manufacturers or vendors, you may be limited in the amount of cartons able to be sold on a single transaction.
Exceeding these limits may result in fines or loss of benefits per your purchase agreements.

For this, FasTraxPOS has built tools to assist you in alerting and controlling excessive sales.
Using the Carton Counts function can proactively alert your cashiers to possible contract violations.

Q: What does Carton Counts do?

A: Carton Counts is a way for you to control the amount of cartons sold on a single transaction per manufacturer/vendor contract agreements.

Q: What does this do to the database?

A: This creates a count limit based on a family of UPC prefixes. UPC prefixes are the leading 5-7 digits on a family of products’ UPC.

Q: Do I have to do this?

A: Limits are based on contract agreements you may have with manufacturers or vendors.

Q: On which machine(s) should this be performed?

A: Carton Counts (Limits) are entered via Director (corp or store) depending on enterprise setup, then sent to stores via the “Queue” module to take effect.
If you have questions about applicable machines, please contact FasTrax support.

Q: How do you access Carton Counts through the POS?

A: Carton Counts is edited through the Director. The POS will prompt you when limits are met or exceeded.

Q: Is this something FasTraxPOS Technical Support can assist me with?

A: Absolutely!

Q: In what order should this be performed?

A: Follow the steps below for the best results.

Carton Counts (Limiter) Setup

1. After logging into Director, choose the“Maintenance” module, then the“Departments” option located along the top.
   
2. This will open the “Departments” optionswindow.
   Grouping items you wish to honor Carton Counts (Limiter) into specific departments will assist in future creation and maintenance of Carton Counts definitions.
3. Highlight an existing department you wish tocheck for Carton Counts as shown below.
4. Check the “Add To CTN Count” option.
   
   After choosing “Save” to apply changes, department changes will need to be sent to stores via the “Queue” module to take effect.
5. After checking and saving applicabledepartments, while in the “Maintenance”module, choose the “Carton Counts” optionlocated along the top.
   
6. This will open the “Carton Counts” optionswindow.
   Choose the “Add” button at the bottom tocreate a new definition, or highlight an existingdefinition to edit.
   
7. Using the “Carton Count Definition Details”section, enter the data required for theapplicable manufacturer carton limit.
   Marlboro product shown as example below

   Def Name – This would usually reflect themanufacturer. 
   Manuf Prefix – The beginning portion of amanufacturer’s barcode, usually referred to asa family code. These are typically the first 5-7digits common to a manufacturer’s product. 
   Carton Limit – The numeric carton limit value.If carton to pack relationships are linked inyour Pricebook, packs entered will counttoward this limit. 

8. Choose the “Save” button when finished.
   
   Changes (both to Departments and Carton Counts) will need to be sent to stores via the “Queue” module to take effect.

POS Interface | Carton Counts (Limiter)

Once sent to stores, Carton Counts (Limiter) will prompt cashiers when limits are met or exceeded.

Overview of Commissions

Commission Campaigns are a simple, fast, and intuitive way of adding a spiff to specific item(s) and keeping track of the payouts to employees that made the sale. Campaigns are reportable for payouts via the Sales section of the Director Reports module.

Campaigns have the option to be tracked at store level directly within the POS. Employees can see how much they have made during a specific time period on each campaign, as well as compare their rank to others both in the store and across the company via the Campaign Leaderboard.

This will surely ignite the competitive spirit of employees and lead to increased sales!

1. Start – the start date of the commission campaign
2. Type – the type of spiff
3. Name – the name of the commission campaign
4. Value – the value of the spiff per item sold
5. Stop – the stop date of the commission campaign

Creating a Commission Campaign

1. In Director, choose the Pricebook module.
   
2. Then, choose the Commissions option from the menu ribbon.
   This guide will illustrate the “Spiff Flat” method of Commissions. The value of commission per item will be $.50.

   

3. Choose the Add button.
   If you are editing an existing Commission Campaign,simply highlight the applicable line and edit in the details section.

   
   

4. In the Discount Details section, enter the parameters you wish for this discount to follow.
   
   1. Campaign Name – name of the Commission Campaign that is currently being edited
   2. Start/Stop Date – signifies the starting date of the Commission Campaign
   3. Campaign Type – the type of campaign to be run
   4. Value – the spiff dollar amount to be paid to employee during the campaign
   5. Add/Remove Item – click add item to bring up the window to search and adds items; highlight an item in
   6. Cancel/Save – save or cancel the changes made in the current session5.
5. Choose Save when complete
   

Apply Commission Campaign to Items via Item Details

1. After logging into Director, choose the Pricebook module.
   
2. Within Item Details, navigate to the applicable item.
   Choose the Additional Info link.
   
3. This will open the Additional Info window.
4. From this Additional Info window
   1. choose the Change hyperlink beside “Commission”
      
   2. select the applicable Commission Campaign from the
      dropdown
   3. choose “Assign to Campaign”

      Items can also be removed from campaigns from this same window.

      Choose the Remove From Campaign option when in the Item Commission window then Close.

      Choose Save to apply changes to items.

      

5. Choose Close and Save to save all changes
   

Apply Commission Campaign to Items via Mass Updates

1. After logging into Director, choose the Pricebook module then Mass Updates from the menu ribbon.
2. Within Mass Updates, filter to the applicable item(s) and choose the Utilities tab from the bottom ribbon.
   
3. From the Utilities tab
   1. choose the applicable campaign from the dropdown menu
      
   2. choose Add To Campaign.
      When using Mass Updates, take care to ensure you have filtered to intended items.
      If you do accidently apply to unintended items, items can be managed by returning to the Commissions section, choose the Edit Commission link, and remove applicable items.

Required Settings for the POS

1. After logging into the POS:
   1. choose the actions icon
   2. choose the settings icon
   3. choose the POS BUTTON EDITOR button
      
2. Choose the applicable panel where the buttons will be placed and
   choose EDIT, then choose a blank button on where you’d like the
   button to be and choose Edit Button.
   
3. Use the highlighted button types and parameters; non highlighted parameters are by preference
   
   
4. Choose Update to save the button parameters then Save Panel to save the changes made to the panel.
   
5. Next, open POS Settings by choosing actions, then settings, and finally the SETTINGS button.
   
6. Finally, navigate to the Misc Register Settings tab and choose the checkbox Prompt For Salesman.
   
7. Choose Save and the POS will close to save the changes made.
   

Overview of House Accounts

House Accounts are a simple and intuitive way of tracking customer sales, with options of giving them department level discounts, cost plus pricing discounts, an in-store charge tab, or pre-programmed tax exemption options.

House accounts have the option of charging sales to a tab and then paying towards their owed balance over time. All of this data is easily reported on from within Director.

1. Existing Customers – A listing of all customers that have been previously entered
2. Customer Information – Fields that are editable when entering or editing customers

Creating a House Account

1. After logging into Director, choose the Maintenance module.   
2. Within Maintenance, choose the House Accounts tab
   1. Account Number – The numerical house account number
   2. Company Name – The house account / company name
   3. Balance – The current balance owed by the selected house account
   4. Credit Limit – The max credit limit allowed for the selected house account
   5. Designates the house account
   6. Cost + Discount pricing
   7. Department level discount designation
   8. Taxable or non-taxable designation
   9. Designates house account charge hold

POS Button Creation

1. After logging into the POS and going to the panel editor, create a button with the following parameters for the house lookup, which is used to add a house account to the sale
   
2. If utilizing house charges, create a button with the following parameters on the subtotal panel
   
3. If utilized house charges, house payments allows the account to pay towards their charged balance. Create a button with the following parameters.
   
   Remember that a house charge is effectively a tab that allows house accounts to charge to and pay back at a later date.

Reporting On House Accounts

1. All activity from house accounts, sales, charges, and payments, can be seen via reporting from within Director reports
   

POS Reconciliation Guide

Overview of Reconciliation

Reconciliation is the process of closing out a shift and recording the physical amount of tenders on hand against the tender amounts recorded by the system. This allows for tracking of any discrepancies between system totals and on hand tenders.

Reconciliation takes place in two phases. First is the Shift Reconciliation, performed by each cashier at the close of their shift. Second is the Daily Reconciliation, performed by the Manager at the end of the day (or beginning of the next day). This guide will cover both Shift and Daily Reconciliation.

Shift Reconciliation

1. Before performing a shift reconciliation, the Register Z button must be pressed in POS.
   
2. This will result in a register Z tape printing from the receipt printer, and will put you back on the POS Home Screen. Tap Actions to continue.
   
3. Tap Reconciliation
   
4. Tap Shift Reconciliation
   
5. From the recon | SHIFT RECONCILIATION screen, tap the Z # you wish to reconcile, and then tap the Select button at the bottom right.
   
6. Next, on the recon | SHIFT ENTRY screen, enter the amount of each tender found in the cash drawer.
   
   If your POS has the Shift Recons Are Blind option set, both the Register Details and Difference sections will be blank.

    

7. Fill out any remaining applicable information for Safe Start and Safe End totals as well as CC and Check Batch information at the bottom of the window (if applicable).
8. Once finished, check the box for reconciliation is final.
   
   If you are doing Lottery Recon next, then you will not need to check this box, or tap Save. Instead, you will tap Continue to start the lottery portion of the reconciliation

    

9. Tap Save, and you will be asked to confirm.
   
10. Tap Yes, then OK, and your Shift Reconciliation is completed.

Lottery Reconciliation

1. If your POS has the Shift Recon Force Lottery option set, then your Shift Entry page in POS will have three more tabs for lottery reconciliation; tapping Continue will start your Lottery reconciliation on the Lottery Activations Tab.
   To enable lottery recon, from your POS Home Screen, go to Actions > Settings > Settings > Recon Settings, and check the Shift Recon Force Lottery Box.
   If more than one register Z is performed daily, you will also need to check Lottery Uses Multiple Z’s

    

   

2. On the Lottery Activations tab, select a book from the dropdown menu to activate, and enter the serial number from the back of the book, then click Activate Book. Repeat for all books that have been activated today
   Note that this does not remove the need to scan the book to activate it on the lottery machine. It is only a way to keep track of what has been activated on that machine.

    

3. Once finished with lottery activations, click Continue to move on to the Lottery Games section.
4. On the Lottery Games tab, enter the starting and ending numbers of all your scratch-off games for the day. Note that the starting numbers are filled automatically from the previous day’s reconciliation (if one exists).
   If necessary, verify that your Sort Direction for the scratch-off tickets is set correctly. To do so, from your POS Home screen, go to Actions > Settings > Settings > Recon Settings. From here you can set your sort direction to count up (Ascending) or down (Descending).
5. Once all games have their start/end numbers entered correctly, click Continue to proceed to the Lotto Information tab.
6. On the Lotto Information tab, enter dollar amounts and quantities in their appropriate fields. This information can all be found on the report printed from your lotto machine at the end of the day.
7. Verify all information is correct, then check the Reconciliation is Final box, and tap Save to finish your reconciliation.

Daily Reconciliation

1. From the Home screen, tap Actions.
2. Tap Reconciliation.
3. Tap Add Daily Reconciliation.
4. Verify that the correct register Z’s are selected and tap Continue.
5. The recon | Daily Entry screen shows the totals entered by the cashier on their Shift Reconciliations. Tap Verify Shifts to add manager totals for each shift.
6. On the recon | Shift Reconciliation screen, tap one of the shifts to verify; then tap Verify Shift. This will populate the Shift Amounts with the cashier totals
7. Fill in the Verified Amounts column with the total tenders from the shift you have selected. Once finished, tap Save.
8. Repeat steps 6 and 7 until all shifts are verified.
9. Once all shifts are verified, tap Close to return to the recon | Daily Entry screen. Add values for Change Bank, as well as money Taken from ATM and money Put into ATM if applicable.
10. Once all values are entered and verified, tap the Reconciliation is Final box, then tap Save.
11. You will be asked to validate the Reconciliation Date, and then asked if you want to save the Reconciliation Data. Tap Yes for both questions, and your daily reconciliation is completed.

Gift Card Setup and Configuration

Requires

1. Create “Gift Card” department and tender via FasTrax Director->Maintenance
   1. Gift Card department number is not specific; any number is acceptable
      1. Confirm if department is taxable
   2. Gift Card tender ID should be 710
2. Create “TenderProcessor” Database
   1. Open SQL Management Studio
   2. Log in as “SA”
      1. Password “Password0&”
   3. Right-click “Databases” under the “Object Explorer” and choose “New Database”
   4. Enter “TenderProcessor” as the Database name; choose “OK”
   5. Under “Object Explorer”, open “Security” then “Logins”
   6. Double-click “Fastrax” and choose “User Mapping” from the Login Properties – Fastrax window
   7. Check “TenderProcessor”, then check “db_owner” from the Database role membership window
   8. Choose “OK”
   9. Choose “New Query”; located above Object Explorer
   10. From the available databases dropdown, choose “TenderProcessor”
   11. Choose “File”, then “Open”, then “File”
   12. Navigate to the location you have placed the “TenderProcessorDatabaseCreation.sql” script
   13. Choose “Open”
   14. Once the query screen is populated with the script, choose “Execute”
3. Set up and configure the TendorProcessor webservice
   
   -If this is a multi-store/Corporate setup, TenderProcessor webservice only needs to be added on thecorporate server.
   -If this is a single store setup, TenderProcessor webservice will need to be setup on the main SQLmachine.

    

    

   TenderProcessor contains:
   App_Data folder (empty)
   bin folder
   TenderProcessor.asmx
   Web.config
    
   1. Copy the TendorProcessor folder to inetpub ->wwwroot
   2. Configure the “TenderProcessorConnectionString” information in the Web.config
      1. Match the Data Source, ID & Password with the Web.config in FTCorpWebservice directory
   3. Open IIS Manager and “Right Click” on the TenderProcessor folder and choose convert to application
   4. Confirm the assigned Application Pool is set to enable 32 bit applications.
      1. If necessary, create a new pool for the TenderProcessor; choose to enable 32 bit applications
   5. Via the Command Window, reset IIS
      1. Choose the Windows “Start” button
      2. Type “cmd” in the “Run” box (could be “Search programs and files”); press “Enter”
      3. In the black command box, type “iisreset”;press “Enter”
      4. IIS will reset
   6. Once IIS is reset, test the site – http://127.0.0.1/tenderprocessor/tenderprocessor.asmx
4. Move the “GiftCardLoader.exe” to C:/FasTrax/POS, if not already present
5. Setting up TenderProcessor on POS
   1. Add/Edit the following settings in POS.ini
      [GiftCardProcessor]
      Host=localhost          – IP of machine running TenderProcessor
      HostPort=80             -port of machine running TenderProcessor
      HostUsesSSL=false    -use of SSL on the of machine running TenderProcessor
      ForceGCSwipe=false  – used by POS forces cashier to swipe the gift cards
      -If this is a multi-store/Corporate setup, “Host” is the Public IP of the corporate server.
      -If this is a single store setup, “Host” should be either “localhost” or the Local IP of the main DB machine

       

   2. Add the following buttons to the POS
      1. Ensure POS is version 567 or higher
      2. GiftCard Balance button from the Misc Tab; used to get Gift Card Balance
      3. Prog Dept Button and set the Department Number to the newly created Gift Carddepartment. Set the “ISGIFTCARD” value to “True”
      4. GiftCard Tender button from the Tenders Tab and set the GiftCardTendID to 710 – New tender is created in step 1 of this doc; 710 is suggested ID

Director Settings

Even though Gift Cards can be sold, redeemed and checked via the POS, to fully utilize Gift Cards, customers will
want the ability to track and view their Gift Cards in a more efficient manner.

FasTrax Director offers an interface that enables customers to fully view and track transactions sold on Gift Cards via
a couple of simple settings.

Even though these settings are not necessary for Gift Cards to be sold and function, this feature is required to
complete the module.

1. Set Director Settings to Enable Gift Cards
   1. Once logged into FasTrax Director, click the “settings” hyper link at the bottom right of the window.
   2. From this new window, click “Show Gift Cards Tab”.
      1. This will enable the Gift Cards Director interface where cards, balances and transactions can
         be checked.
      2. This section is found under the “Maintenance” module.
   3. This can also be enabled by adding “ShowGiftCards=1” to the FasTraxDirectorSettings.ini under
      [Settings]
2. Create/Set FasTraxGiftCards.UDL
   1. This should already be located in the “Installer Files” folder.
      1. Move from the “Installer Files” folder to C:/FasTrax
      2. Configure to point to the “TenderProcessor” database.

       

      If the FasTraxGiftCards.UDL is not located in the “Installer Files” folder, or on the machine –
   2. COPY an existing .UDL (e.g. FasTraxSQL.UDL)located in C:/FasTrax/
   3. Rename to “FasTraxGiftCards.UDL”
   4. Place new FasTraxGiftCards.UDL in C:/FasTrax/
   5. Configure to point to “TenderProcessor” database

Cashier Gift Card Functions

Sale of a Gift Card

1. Enter the intended dollar amount of Gift Card and choose the Gift Card Sale button
   
   1. This is the newly created Prog Dept Button
2. Choose SubTotal and tender with the correct payment type.
3. Now the POS will prompt the cashier to swipe or enter the Gift Card Number.
   1. Cashier can manually input Gift Card Number via on screen keypad.
   2. A local MSR/Card Scanner is necessary to load gift cards via swipe.
      Mercury pin pads and external card swipes are not compatible.
4. Once the Gift Card information has been filled out correctly, press the “Submit” button.
5. Sale will complete and print the Gift Card Number with the Card Balance on the receipt.

Redeem Gift Card

1. Cashier enters items for sale.
2. Cashier chooses SubTotal when ready to tender sale.
3. Choose the Gift Card Redeem/Tender button.
   1. This is the newly created GiftCard Tenders button.
4. POS will prompt for the Gift Card Number at which point the cashier will swipe or enter the Gift Card Number
   1. Cashier can manually input Gift Card Number via on screen keypad.
   2. A local MSR/Card Scanner is necessary to load gift cards via swipe.
      Mercury pin pads and external card swipes are not compatible.
5. Once the Gift Card information is entered, press the “Submit” button
   1. This will cash out the sale and deduct the balance from the card via the database.

Partial Tenders

Gift Cards can be partially tendered.

However, if you “Cancel Sale” the POS will prompt you to refund the already tendered amount to the card.

This is handled like a normal refund, only when the “Gift Card Sale” button is chosen, you will have to enter the card
number or swipe the card when tendering to credit the refund.

Overview of Managing POS Settings from Corporate

Managing POS Settings via corporate is a quick and simple way to make on the fly setting changes that directly affect the store’s POS operations.

Settings are first pulled back from the store so you can view what is currently set.
If specific changes are required, changes can be made and sent instantaneously to the store!

1. Update – checkbox that signifies if a setting value has changed
2. IniEntry – the setting name
3. IniEntryValue – the setting value
4. Get Settings From Store – choose which store to pull settings from
5. Send Settings To Store – choose which store(s) to send settings

Changing POS Settings from Corporate

1. After logging into Director, choose the Maintenance module.
   
2. Within Maintenance choose the POS Settings tab
   
3. Choose the applicable store settings you wish to pull from the Get Settings From Store dropdown and choose Get
   
   
   This pulls the POS Settings that are currently running at the selected store.
   If a communications error is received, it could be related to a firewall or IP address change. Contact support for assistance.

    

4. After retrieving the applicable store’s settings, the POS Settings grid is now populated with editable fields.
   
5. Double click in the appropriate IniEntryValue field you wish to make changes.
   
6. Enter new Value: in the POS Settings Details window.
7. Choose Save when complete.

Sending POS Settings

1. Send changes by selecting the applicable store checkbox under Send Settings To Store, then choose Send

Overview of POS & Home Utility

The POS utility is the central interface hub for your employees and store operations.
Far beyond a simple point of sale interface, this utility also serves as the center of communications and responsibilities for your employees and managers.

Access to pricebook, inventory, label printing, receiving, reorders, reconciliations, and reports are permission based actions available to employees or managers. This centralized desktop eliminates the need for multiple programs while offering a myriad of clean and intuitive work spaces.

1. open POS – choose to open point of sale interface
2. actions – access point for pricebook, inventory, print labels, receiving, reorder, reconciliation, reports,management, and settings
3. log off – exit home workspace and return to log in options
4. Time Clock – employee interface to clock in/out and review time clock details
5. Current To Do List – access point for employee “To Do List”
6. Messages – access point for intercompany messaging

Logging On

1. Choose the POS desktop icon.
   
2. This will open the “point of sale | LOGIN”interface window.
   Choose the “use keypad” icon.
   
   This guide will illustrate the “use keypad” method of logging in.
   use fingerprint – can be used with appropriately outfitted biometric hardware

   use card – cards programmed with the employee number as a mag stripe or barcode can be used when chosen

3. This will open the “login | KEYPAD” window.
   Enter the appropriate Employee ID andPassword then choose the “login” button.
   “cancel” will return to the login options.
   
   Your hardware keyboard can be used as well as the on screen buttons for data entry.
4. This will open the employee home screen.
   To manage time clock entry, choose the clockin/out button from the “Time Clock” section.Button text will display the applicable action.
   “view details” will display time entries for thelast 7, 14, or 30 days.
   
   To log off, simply choose the “log off” icon.
   This will exit and return to the LOGIN screen.

Accessing the POS (point of sale) Interface

1. After logging in, choose the “open POS” icon from the employee home interface.
   
2. This will open the POS.
   
   1. current logged on cashier
   2. quick access and alert for current messages
   3. quick access and alert for “to do” list
   4. carton equivalent in current transaction fromitems scanned
   5. choose loyalty customers for transaction
   6. exit POS – exits the POS utility
   7. virtual receipt window – click arrow to expand
   8. item and transaction information window
   9. keypad – hardware keyboard can be used aswell as on screen keypad
   10. subtotal button – link to transaction subtotalscreen

Cashier Tools

Within the POS there are buttons that perform functions other than item and department links.
These cashier functions and tools aid your cashier in proper handling of transactions and items as well as offer quick links to expanded operational views. Click here for walkthroughs.

SAFE DROP – Choose to enter the amount anddescription for money drops. PAY IN – Choose to enter the amount anddescription for adding monies into register outsideof normal sales transactions. PAY OUT – Choose to enter amount anddescription for taking monies out of registeroutside of normal sales transactions. ITEM RETURN – When chosen, register is in“Return” mode. Used when accepting item returns. When “Return” mode is active, the barcodelocated at the bottom of POS receipts can bescanned for retrieval of previous sales information. CASHIER TOOLS – This quick link button will takeyou to a panel dedicated to cashier functions.Buttons for Register X and Z reports are alsolocated in this section. PRINT RECEIPT – Opens a list of the last 30 days ofreceipts for reprint. A “print gift” option is availableto print a receipt without monetary values. SUSPEND SALE – Place an active sale in asuspended state for later resumption. Suspendedsales can be named for easier identification. Thereis no quantity or time limit for suspended sales. RESUME SALE – Choose from a list of previouslysuspended sales for resumption. VOID ITEMS – When items are entered, choosethis to pick items to systematically remove fromcurrent transaction. CANCEL SALE – Clears entered items as well assetting POS back to standby status. NO SALE – Attempts to open drawer and clearsstatus of POS regardless of items entered. REGISTER X – Runs a receipt report of sales andregister data for current shift. REGISTER Z – Closes shift and runs report of salesand register data for current shift.

Please note POS buttons and panels are customizable by button function, location, text, and color via the “POS BUTTON EDITOR” utility in the Settings module of actions. Function button availability is permission based.

Performing a Transaction

Performing a transaction via FasTraxPOS is a very quick and intuitive process.
Items can be entered a number of ways; scanning a barcode, manually keying in a UPC, assigning an item UPC to POS button, searching via the “FIND ITEM” function, or selling a dollar amount via an open department.

These transactions can then be tendered via the “SUB TOTAL” button or set aside for later action via “SUSPEND SALE”.
Items on transactions can be individually removed via the “VOID ITEMS” button or the sale completely removed by using the “CANCEL SALE” button.

Once the correct item and quantities are entered, choosing the “SUB TOTAL” button will access the subtotal screen for choosing available tender options.
The subtotal screen applies tax to the sale; however, sales can be edited after choosing “SUB TOTAL” by simply pressing “RETURN TO MAIN”.

Entering an Item

1. Barcode scanner
   Via your configured barcode scanner, scan the barcode label of the applicable item(s).
   
2. Manual Entry
   Enter the UPC of the applicable item(s) via the onscreen number pad or hardware keyboard, then press the “PLU” button.
   Unless recognized as a “UPC Alias”, the POS will auto expand entries if necessary.
   
   
3. Programmed Button – Option 1
   Buttons can be assigned to a specific item(s) via the “POS BUTTON EDITOR”.
   Simply pressing an item programmed button will add the applicable item to a sale.
   
   Programmed Button – Option 2
   Buttons can be assigned for multiple item(s) via the “POS BUTTON EDITOR”.
   Simply pressing an item button programmed with multiple items will open a “CHOOSE ITEM” window listing the assigned items.
   From this list, choose the applicable item.
   
   This method is preferable to designated panels of multiple buttons due to its space saving nature while offering a clean, centralized spot for items.
4. Find Item
   • Press “FIND ITEM” located within the onscreennumber pad.
     This will open the “FIND ITEM” window.
     
     
   • From the “search by” drop down, choose how youintend to look up your item; Description, UPC, orVendor Part number.
     This example will use “Description”.
     
     
   • In the “for” field, enter the applicable search datathen press the “find” button.
     This will list all items matching your search criteria.From the listed items, click or press the applicableitem(s) then enter the quantity you wish to add tothis transaction.Press the “ok” button when you are ready toproceed.

     

Once an item has been entered, data about the current product can be viewed in the information window.

1. items count – accruing quantity of items currently on transaction
2. balance due – accruing balance, with tax, of current transaction
3. virtual receipt – virtual representation of transaction receipt
4. virtual receipt expansion – will open a window displaying a complete list of items on current transaction
5. current item detail – last item entered name and price

Tendering a Sale

After item entry is complete, proceed to the SubTotal screen for transaction tendering.

1. Press the “SUB TOTAL” button
   
2. This will open the SUBTOTAL screen.
   
   To return to the item entry screen, simply press “RETURN TO MAIN”.

From the SUBTOTAL screen, you have a number of tender choices depending on your particular tender configurations.

1. Quick Cash – These buttons are preprogrammed for exact cash amounts; $1, 5$, 10$, etc. When pressed, they will reduce the “balance due” by their indicated amount.
2. Onscreen Keypad – Use this (and/or hardware keyboard) to enter tender amounts in lieu of Quick Cash buttons.
3. CASH – If no amount is entered via the onscreen keypad, pressing this option will tender the sale for the exact amount.
4. CHECK – Pressing this option will prompt you to enter check number, driver’s license number, and account number.
5. CREDIT CARD – If processing credit cards externally, this button can be programmed to input card type for reporting purposes. If you are processing via Mercury, simply choose this button and follow the on screen prompts for completion.
6. GIFT CARD – If you are utilizing FasTrax’s closed loop gift card system, choose this tender button and follow the onscreen prompts.
7. HOUSE CHARGE – If a house account is being used to “charge” a purchase, first choose the applicable account using a “HOUSE LOOKUP” button. This button can be added to the POS screen via the “POS BUTTON EDITOR” utility. After the correct account is chosen and associated to the transaction, choose the “HOUSE CHARGE” tender button to apply charges.
8. HOUSE PAYMENT – Used to apply payments to house accounts.
9. TAX EXEMPT – Choose to remove tax from current transaction.
10. RETURN TO MAIN – Choose to return to main POS screen for transaction editing.

1. Quick Cash Tender Buttons
   Choosing these buttons will systematically reduce the balance due by the values indicated.
   These can be used in addition to other tender types if splitting tenders is required.
   
   “Splitting Tenders” is a way to tender a transaction using multiple payment types.

    

   An example of this would be paying half a balance with cash then using a credit card for the remainder
2. CASH
   Simply choosing the CASH button will tender the sale for the exact balance due as cash.
   
   Alternatively, you can use the number pad to systematically enter the amount of cash provided by your customer then press the CASH button.
   This will tender the sale for the amount you entered while opening the cash drawer and providing feedback for “change due” if applicable.
   
   
3. CHECK
   If you accept checks, choosing this will open the “CHECK INFORMATION” window.
   Enter the appropriate check number, driver’s license number, and account number.
   
   
   
4. CREDIT CARD
   Credit cards can be handled differently depending on your processing configuration.
   In the following examples, we will first demonstrate accepting credit cards via integrated MERCURY processing.
   The second example will be for recording credit card purchases when utilizing external processing terminals not directly integrated with FasTraxPOS.
   

   ---

   1. Integrated Credit Processing
      • From the SubTotal screen choose the “CREDITCARD” button.
        
      • This will open the first cashier prompt window–“have customer swipe card”.
        Instruct your customer to swipe their credit card via the external Mercury provided swipe device.
        
        
        The customer facing card swipe will display prompts and directions for your customers.

         

        Customers have the ability to cancel transactions via the card swipe.
      • If the swipe is successful, the next window willprompt you to instruct your customer to signthe device.
        Customers will also see a prompt on thedevice providing instruction for signature.
        
        
        This will only prompt if you have chosen to “Capture Signature” in the settings portion of the actions module.
        Configurations not using this setting will move on to the accepted/denied portion of transaction.
      • Once signed, you will be presented with thedigital signature and options to acceptsignature, manual signature, and try again.
        accept signature – completes transaction
        manual signature – prints a credit slip with line for a traditional written signature
        try again – prompts to reattempt signature
        
        • “cancel request” button
          If the “cancel request” button is pressed during the credit card process, you will receive a window with alternate options.
          return to subtotal – returns to subtotal screen to allow for alternate tender choice
          try again – will prompt to reattempt card swipe
          manual entry – opens window for manual card information entry
          
        • Invalid Signature
          If the customer’s electronic signature is not recognized or is deemed incorrect, you will receive a window with alternate options.
          manual signature – proceeds with the transaction by printing a traditional written signature request
          try again – will prompt for a reattempt of digital signature
          
          
   2. External Card Processing (Non-FasTrax Integration)
      1. From the SubTotal screen choose the “CREDITCARD” button.
         
      2. This will open the multiple credit card typeoptions window.
      3. Choose the applicable card type you wish toassociate to this sale.
         
         This process does not electronically verify credit card validity. Credit card validity is dependent on your external processing device and processor.
         This only provides a way to record and accept the tender for transaction completion.
5. Onscreen Number Pad | CC Partial Pay
   
   1. To split payment for credit transactions, utilizethe onscreen number pad.
      Enter the intended amount of the partialpayment then choose the “CREDIT CARD”button.
      
   2. Depending on your particular creditprocessing configuration (Mercury or externalprocessing), follow the previous steps fortransaction completion.
      
      Notice on split tendered/partial payment receipts each tender and its amount are listed for reference.
      This reflects how the information will be written and reported for your procedural and reviewing policies.
6. GIFT CARD
   Through FasTrax’s closed loop gift card system you can sell, manage, and accept your own custom gift cards.
   When configured gift cards will function and report the same as your other tenders.

   ---

    

   1. From the subtotal screen, choose the “GIFT CARD” button.
      
      Split tender/partial payments available with “GIFT CARD” tender.
      Follow the steps outlined earlier in this guide.

       

   2. The “GIFT CARD ENTRY” window will open.
      From here, you can manually enter the gift card number, scan the gift card barcode (if applicable), or swipethe gift card.
      
      
7. House Account Charge
   House Accounts allow you to manage large purchase customers or resellers while passing both “cost+” and fixed level discounts on all or specified departments.
   Any tender can be used to ring a House Account; however, if you allow for store credit, a dedicated House Charge tender must be used.

   ---

    

   1. Choose the “HOUSE LOOKUP” button.
      
      This button can be added to the POS screen via the “POS BUTTON EDITOR” located in the settings sections of the actions module.
   2. From the “search by” drop down, choose how youintend to look up your account; Company Name,First Name, or Last Name.
      This example will use “First Name”.
      
   3. In the “for” field, enter the applicable search datathen press the “find” button.
      This will list all accounts matching your searchcriteria.
      Choose the applicable listed account and press the“ok” button when you are ready to proceed.
      
   4. Scan and/or enter items intended for this purchaseand choose the “SUB TOTAL” button whencomplete.
      
   5. Choose the “HOUSE CHARGE” button located onthe SUB TOTAL screen.
      
      Charges using “HOUSE CHARGE” for house purchases immediately apply to the “balance” of accounts.
      House Charges report as a dedicated tender on reports.

Additional Transaction Functions

Ringing multiples of an item

1. Using the onscreen number pad, enter thenumerical quantity you wish to add of an item.
2. Choose the “X” button.
3. Enter the applicable item via the processes discussed earlier in this guide.

Percentage/Dollar Discounts

1. Enter item
2. Choose the applicable discount button.
   
   Discount buttons can be created via the “POS BUTTON EDITOR” utility.
   Discounts are designed to be applied to each item are entered.

Open Department Sales

1. Using the onscreen number pad, enter the dollaramount you wish to sell to a department.
2. Choose the applicable configured single ormultiple department buttons.
   

Tax Exempt

1. Choose the “TAX EXEMPT” button.
2. .Enter item(s)
3. .Complete sale
   

Price Check

1. Choose the “PRICE CHECK” button.
2. Enter item
   

Cashier Tools | Walkthrough

Previously mentioned in this guide are tools designed to assist cashiers with functions other than entering items. Additional functions are required for the accurate handling of item removals, returns, and moneys.

Some of the following actions are reportable to the “negative cashier” report and are tagged appropriately below.

VOID ITEMS

1. To remove unwanted or inadvertent item entriesfrom a current sale, choose the “VOID ITEMS”button.
   
2. Choose/highlight the applicable item(s) from itemlist and choose the “void” button.
   You will be returned to the POS screen fortransaction completion.
   
   
   VOID ITEMS is a permissions based action. Check this ability only for applicable cashiers.
   Each item void is recorded and viewable via X, Z, and Negative Cashier report, by cashier.

CANCEL SALE

1. To clear or cancel an unwanted sale, choose the“CANCEL SALE” button.
   This will remove all entered items as well as clearthe current POS status to default.
   
   
   CANCEL SALE is a permissions based action. Check this ability only for applicable cashiers.
   Each cancelled sale is recorded and viewable via X, Z, and Negative Cashier report, by cashier.

SUSPEND SALE

1. For ease of recall, enter a name or description ofthe suspended sale in the “SUSPEND SALE”window.
   
2. To suspend a sale for later resumption, choose the“SUSPEND SALE” button after adding applicableitems to the transaction.
3. Choose the “ok” button.
   
   There is no limit to the time or amount of sales allowed for suspensions.
   Suspended sales work well for lounge environments with growing customer orders.

RESUME SALE

1. To resume a previously suspended sale, choosethe “RESUME SALE” button.
   
2. This will open the “RESUME SALE” list window.
   Choose the applicable sale from the “Suspended”list.
3. Choose the “resume” button when you are readyto continue.
4. Continue your transaction as normal; add orremove items and tender the transactio
   
   Notice the “Details” section of the “RESUME SALE” window displays all the items currently assigned to the sale.
   Resumed sales can be edited and re-suspended if necessary.

ITEM RETURN

Item returns can be performed by either choosing the “ITEM RETURN” button then entering items or by scanning the barcode located on the bottom of previous sales receipts.

ITEM RETURN | Button

1. Choose the “ITEM RETURN” button.
   
2. This will change the POS status to prompt foreither an item entry or scan a previsouly soldreciept.
3. Using the steps preivously mentioned for enteringitems, add the applicable item for return.
   
   Notice that items appear as negative amounts when entered in return mode.
   When manually entering items, “ITEM RETURN” must be chosen prior to every item being returned.
4. Press “SUB TOTAL” when you are ready tocontinue and tender the return.
   
5. Choose the appropriate tender for return.

ITEM RETURN | Receipt Barcode

1. After pressing the “ITEM RETURN” button, scan thebarcode located on the bottom of the originaltransaction receipt.
   
2. This will open the “ITEMS TO RETURN” window. Items from the original sale will be listed.
3. Highlight the item(s) you wish to return thenchoose the “return” button.
4. When returned to the main POS screen, completethe return transaction following the steps listedabove.
   

NO SALE

1. To open your cash drawer without completing atransaction, the “NO SALE” button can be used.
   Cash drawer will not open if a sale is currently inprogress.
   
   
   NO SALE is a permissions based action. Check this ability only for applicable cashiers.
   Each NO SALE is recorded and viewable via X, Z, and Negative Cashier report, by cashier.

PAY IN

1. To perform a cash pay in, choose the “PAY IN”button.
   
2. From the “PAY IN” window, enter the amount ofcash you are receiving and a reference note forthe instance.
   Choose the “ok” button when complete.
   
   PAY IN is a permissions based action. Check this ability only for applicable cashiers.
   Each PAY IN is recorded and viewable via X, Z, and Negative Cashier report, by cashier.

PAY OUT

1. To perform a cash pay out, choose the “PAY OUT”button.
2. From the “PAY OUT” window, enter the amount ofcash you are removing and a reference note forthe instance.

Choose the “ok” button when complete.

Safe drops can be performed by either choosing the SAFE DROP button or based on auto-prompt configuration via the Settings section in the actions module.

The auto prompt can be set to direct a cash drop when a designated dollar amount is reached at a designated time schedule (every 5 minutes, 10 minutes, etc.).
Using the MAX and MIN in drawer amounts will suggest an amount to drop.

SAFE DROP | Via Button

1. To perform a cash safe drop, choose the “SAFEDROP” button.
2. From the “SAFE DROP” window, enter the amountof cash you are removing and a reference note forthe instance.
3. Choose the “pop cash drawer” button to openyour till.

Choose the “ok” button when complete.

SAFE DROP | Via Auto Prompt

1. When the auto prompt window opens, you canchoose “cancel” or “drop now”.
2. “drop now” will open the “SAFE DROP” windowwith the recommended drop.
3. Choosing “cancel” will reset the auto prompt timer(prompt again in 5 minutes, 10 minutes, etc.).
4. From the “SAFE DROP” window, enter the amountof cash you are removing with a reference note forthe instance.
5. Choose the “pop cash drawer” button to openyour till.

Choose the “ok” button when complete.

STARTING TILL

“Starting Till” is the amount of cash your drawer/cashier begins the day with.
This cash amount will be excluded from your final drawer drop/deposit upon shift reconciliation.

STARTING TILL cash will be shown on REG X and REG Z reports in the “Cash Drawer Summary” as well as through the Reconciliation utility.

STARTING TILL

1. To enter a starting till, choose the “STARTING TILL”button.
   
2. From the “STARTING TILL” window, enter the starting till cash amount and a reference note for the instance.
3. Choose the “ok” button when complete.
   

Gift Cards

With FasTrax’s closed loop gift card system, you are not only able to sell your custom gift cards, but also track and accept as purchasing tender.

Whether you are a single store or a 60 store corporate chain, selling and redeeming your proprietary gift cards is simple and quick!

The steps below will demonstrate how to sell and check gift card balances.

Gift Cards | Sell

1. Using the on screen number pad (or hardwarekeyboard) enter the monetary amount youwish to sell/load onto your gift card.
   
   
2. Choose the “SELL GIFT CARD” button.
   
   
3. Add any additional items for the transaction (ifapplicable) then choose the “SUB TOTAL” button.
   
   
4. Finalize and tender the sale like any other itemtransaction following the steps above.
   
   Once the sale is complete, you will be prompted to enter the gift card information.
   All tenders can be used for the sell/load of gift cards.
   
5. This will open the “GIFT CARD ENTRY” window.
   
   
6. Swipe, scan, or manually enter the number for thegift card.
   
   Manual card entry can be disabled via the Settings section of the actions module.
   To help protect your customer’s card security, forcing swipes or scans is preferable to manual entry.

    

7. The transaction receipt will print with the gift cardbalance.
   
   
   Gift card charges can be made from any store in your corporate network.

    

Gift Cards | Check Balance

1. Choose the “SELL GIFT CARD” button.
   
   
2. This will open the “GIFT CARD ENTRY” window.
   
   
3. Swipe, scan, or manually enter the number of thegift card.
   
   Manual card entry can be disabled via the Settings section of the actions module.
   To help protect your customers’ card security, forcing swipes or scans is preferable to manual entry.

    

4. The “GIFT CARD BALANCE” window will open anddisplay the available card balance.
   Choose the “ok” button to close the window.
   
   
   Gift card balance can be checked from any store in your corporate network.

Register X and Z

REG X is a cashier function used to view current POS shift information. REG Z is a cashier function used to close the current POS/Cashier shift. The receipt printer report which can be included in this function includes the same information displayed via a REG X. In fact, the only difference between these two tools is the REG Z closes the shift and resets current data for the next cashier. An example printout of the information displayed by these two functions can be seen on the right side of this page. Pertinent login, sales totals, tax totals, cashier actions, tender details, department details, department group totals, and cash drawer summary appear as sections in this report. If you do not intend for your cashier to see this information, these can be set to blind. The cashier Z function can also be enabled/disabled via employee permissions in the Management utility. Once a REG Z is complete, the cash drawer will open and the cashier will receive the following window – You can reprint the REG Z report via the “reprint” option if necessary. Pressing the “ok” button will log the cashier out of the POS in preparation for either a cashier change or reconciliation/cash drawer information entry.

Shift Reconciliation

Shift Reconciliation is a function for balancing your drawer at the end of a cashier shift once a Register Z is ran.
Shift Reconciliation is located under the “reconciliation” portion of the actions module.

Reconciliations can be set as blind from the “Settings” section of the actions module. A blind reconciliation will only allow cashiers/managers to enter drawer information without seeing expected totals and possible variances.

Once Shift Reconciliations are completed, they can be reviewed via the “Reconciliation Report” in Director at both store and corporate interfaces.

Reconciliation Settings

Reconciliations Settings can be edited via the “Settings” sections of the actions module.

Once settings have been confirmed, choose “Save”.

point of sale will prompt for an application restart to apply changes and point of sale will close.

Once you have opened point of sale, choose the actions module, then the reconciliation section.

Choose “SHIFT RECONCILIATION” to begin.

New Shift Reconciliation

1. From the reconciliation option in the actionsmodule, choose “Shift Reconciliation”.
2. This will open the Shift Reconciliation window withavailable shifts for reconcile.
   
   1. Z List – list of unreconciled Zs. Highlight and choose “select” to edit
   2. Z Reconciled – once reconciled, this box will be checked
   3. Lottery Reconciled – if lottery is sold and being reconciled, this box will checkwhen Lottery Recon associated to its applicable Z is complete
   4. Z Total – once a Z is opened and edited, the total from the Z is populated.
   5. Cashier Total – employee entered drawer information is displayed here
   6. show reconciled shifts – when checked, previously completed reconciliationswill also populate the list for review
   7. recon date – filter to display specific dates from this dropdown
   8. select – when the applicable Z is chosen from the list, choose “select” to openand edit
3. Once opened, enter totals from register drawer into their applicable field as shown below.
   
   
4. After entering drawer totals under the “cashier details” column, enter any additional information you may requirein the following three fields.
   1. Utilize safe start and end to manually enter thesafe amount at the time of shift begin andreconciliation.
      • The weather dropdown allows you to choosethe weather type for the shift currently beingreconciled. This can aid in providing extrainformation for analyzing customer traffic.
        
   2. If credit batching is performed manually or youhave received batching information prior toreconciliation, this information can be enteredhere for shift/drawer association.
      • The check batch sections function the same ascredit batch sections.
        
   3. Enter additional notes you find applicable tothe reconciliation being performed.
      
5. Once your drawer data is completely entered, youcan close, print, or save the recon.
   • Choosing close will remove any entered data.
   • Choosing print requires connection to astandard computer printer.
   • Choosing save will apply entered data.Reconciliation data is not communicated tocorporate unless reconciliation is final ischecked.
   • Choosing reconciliation is final before savingwill not allow you to return to edit shiftreconciliations.
     Reconciliations can be edited after choosing save until reconciliation is final is checked prior to saving.

      

      

     Remember, previous reconciliations can be recalled by choosing the show reconciled shifts option from the reconciliations list window.
     Reconciliation information can be viewed via the Reconciliation Report located in Director under the Reports module.

POS Button Editor

The POS Button Editor is a utility designed to simplify the process of customizing your POS panels and buttons. Located in the settings section of the action module, managing your panels and buttons has been centralized with function descriptions and button preview so you can fully understand what you are building and how it will look before saving.

With a corporate interface, the POS Button Editor enables you the ability to build and manage your panels and buttons from a central location while having the satellite stores/terminals download your creation!

1. Access the POS Button Editor via the settingssection of the actions module.
   
2. Once chosen, the panel selection list will open.
   Panels are the groupings of buttons your cashiers will utilize.
   To edit an existing panel, highlight then choose the edit button.
   To create a new panel, choose the new button.
   

Creating a New Panel

1. From the panel list window, choose new.
2. Enter the name of the new panel.
3. Button Types are the visual appearance of buttons.This has no effect on function.
   Flat is the default style.
4. Copy From Another Panel allows you to create anew panel based on an existing panel setup.
5. Choose Save when you are ready to proceed.
6. Once saved, the new panel will populate theprevious panel selection list.
   

Edit a New/Existing Panel

1. From the panel list window, highlight theapplicable panel.
2. Choose the edit button.
   
   delete will remove the highlighted panel and its buttons.
   A confirmation message will prompt to confirm panel deletion.
3. An editable version of the panel will open.
   
   Edit Button – If an existing button is highlighted, will open the editor section.
   If a grey “blank” box is highlighted,, will open the editor section for a new button.
   Move Button – Highlight a button then choose the Move Button option. Choose the new location on the panel grid for the highlighted button.
   Delete Button – Highlight a button then choose Delete Button to remove existing buttons.
   Save Panel – Will save the current panel setup. If not chosen after button editing, you will be prompted to save before closing.

    

   Close – Closes the panel editor.
4. Choose the location for your new button.
   
   shown in the example to the right as a yellow highlight
5. Choose the Edit Button option.
6. This will open the BUTTON DETAILS window.
   
   • button type – choose the button function
   • button size – 1, 2, or 4 grey squares in size
   • caption – text on button
   • caption size – size of text on button
   • background – button shape and color
   • glyph – reference icon on button
   • Manage Override Required – check for buttonsyou wish to require a manager to approvefunction.
   • register display – after function completion,remains on current panel or changes to subtotal
   • go to panel – after function is completed,changes to entered panel
   • tender type –choose from available tenders ifthis is a tender button
   • Button Information – description of thefunction of the button type
   • button preview – visual preview of new button
7. Enter the applicable details for your new button.
8. Choose the update option when you are ready toproceed.
   
   The example to the right demonstrates the structure of an Item Lookup button.
9. Once update is chosen, you will be returned to theeditable panel view with the addition of your newbutton.
10. From here you can choose to edit, move, or deletebuttons.
11. Choose Save Panel when you have finished withbutton editing
    
12. You will be returned to the panel selection list aftercompletion of saving.
    
    From here you can continue editing panels and buttons or choose the cancel button to return to the actions module to begin using your new button(s) via the POS!

Creating a Sell Item(s) Button 

Buttons like the Sell Item and Open Department allow for single or multiple choice functions.
When these buttons are picked in the POS, they will open a window displaying the available applied options.

Sell Item Button

1. Choose the arrow to open the Sell Items and items selected menus.
2. From the Sell Item menu, filter by description orUPC, then check the item(s) you wish this button torepresent.
   • Choose add
3. Confirm in the items selected menu the correctentries, then press save.
   • Choose update when finished with button setup.

Creating an Open Department(s) Button

Buttons like the Sell Item and Open Department allow for single or multiple choice functions.
When these buttons are picked in the POS, they will open a window displaying the available applied options.

Open Department Button

1. Choose the arrow to open the Open Department menu.
2. From the Open Department menu, filter by checkthe department(s) you wish this button to display.
   • Confirm in the Select Departments menu the correctentries
3. Choose the save button.
   • Choose update when finished with button setup.

Saving and Loading of Panels with a Corporate Interface

With a corporate setup, you can build panels and buttons from your corporate workstation and save to your database for loading at the stores.

1. After building your panels and buttons, navigateto the settings utility via the settings section of the actions module.
   
2. From the settings utility, choose the Misc Register Settings.tab.
   
   1. From your corporate interface, choose the Save Panels To DB option.
      1. After saving, navigate to the same settings utility at your satellite/store terminal(s) and choose the Load Panels From DB button to load the saved panels from the corporate database.

Overview of POS Offline Mode

Network interruption or hardware failure is always a possibility with your store(s) operation and infrastructure.
Unforeseen disconnects and down time can cause possible operation interruptions, data loss, and/or lost sales.

For this, FasTraxPOS has built tools to assist you in syncing databases and operations.
Syncing your register’s databases ensures continued operation in periods of possible network connectivity interruption.

Q: What does Offline Mode do?
A: Offline mode synchronizes the SQL database of your main register with that of supporting registers.
This allows for continued operations of registers if network connectivity is interrupted.

Q: What does this exactly do to the database?
A: This creates a copied database of required static data for store/register operations.

Q: How often should this be performed?

A: Syncing can be performed manually at anytime; however, we suggest setting a scheduled task to automatically run daily.

Q: On which machine(s) should this be performed?
A: On all secondary/supporting registers – Not the main register
If you have questions about applicable machines, please contact FasTrax support.

Q: How do you get to POS Offline Mode setup?
A: Simply log into the applicable secondary POS, choose the “actions” module, and select the “settings” option.

Q: Is this something FasTraxPOS Technical Support can assist me with?
A: Absolutely!
In fact, we would prefer you contact us the first time you attempt to ensure your understanding.

Q: What order should this be performed?
A: Follow the steps below for the absolute best results.

POS Offline Mode

Make sure that the machine has a Microsoft SQL Server instance installed – localhost\fastrax.

1.  After logging into FasTrax POS, choose the“actions” module, then the “settings” option.
2. This will open the “Settings” options window.
   Choose the “OFFLINE MODE SETTINGS”button located at the top-right of the window.
3. This will open the “OFFLINE MODE SETTINGS”interface.
   Enter data as shown in the picture to the above.
   If remote POS already has a previous installation of SQL, MAKE SURE TO USE A BLANK ILSA_SQL DATABASE and not the existing one. This can be found in the C:\Fastrax\InstallerFiles directory.

    

   Push Data To Master – used to send data from the remote register to the main database if not utilizing automatic POSDataSync utility.
   Update Local DB From Master – used to update remote register’s database from main database if not utilizing automatic POSDataSync utility.
   Neither of these need to be used – the system automatically handles this via the Windows scheduled task to pull data from the master and pushes data when reconnecting to the main database.

POS Offline Mode | DataSync Setup

To set up automatic database updating for offline mode, please follow the steps illustrated below.

Begin by opening your “Control Panel” from the Windows button on your desktop.

How to Perform POS Daily Procedures

This will guide you through the basic steps from beginning a shift on the POS, ending a shift, performing reconciliations, and end of day procedures.

Logging In: POS and Time Clock

1. After Running POS, select your login method.
   Use Keypad: will prompt you to enter your username and password
   Use Fingerprint: will allow you to scan your registered fingerprint to log in
   Use Card: is not fully implemented yet, and should not be selected at the current time.
2. Enter your Employee ID and Password, or Scan your fingerprint to continue to the Home Screen
3. Once on the Home Screen, the Time Clock module can be seen just below the cashier’s name in the upper left; tap the clock in button. You are now clocked in.
   If you are already clocked in, the Time Clock module will show what time you last clocked in, and will display a clock out button rather than the clock in button.
   You can also review recent time entries by tapping view details.
4. Finally, once you are clocked in, you’re ready to start using the POS. Tap the open POS button in order to proceed to the POS Screen

Entering a Starting Till

1. Once you have opened the POS screen, tap Cashier Functions.
   
2. From the Cashier Functions screen, tap Starting Till
3. On the pos | STARTING TILL screen, enter the amount of the starting till, and any necessary description.
4. Once completed, tap ok.
5. This will put you back on the Cashier Functions screen. Tap Return to Main to get back to the main POS screen
   

Performing a Safe Drop

1. After logging in to POS, tap the Cashier Functions button.
2. From the Cashier Functions screen, tap the Safe Drop button.
   Depending on your POS setup, the POS may prompt you for a safe drop automatically. In this case, simply tap Drop Now, and proceed to step 3.
3. On the POS | SAFE DROP screen, input the Safe Drop Amount and the Description into the appropriate fields.
4. Finally, tap OK to complete the safe drop.

Performing a Register Z

1. At the end of a cashier shift, a Register Z will need to be performed in order to close out the drawer. Start by pressing the Cashier Functions button in the POS
2. Press the. Register Z button.
3. This will print a Register Z Report from the receipt printer.
   The information printed on the Register Z Report can be changed through the POS Settings to suit your company’s needs.
4. Finally, count down the cash drawer and perform a Shift Reconciliation.
   Shift Reconciliation is not a necessary step in FasTrax POS. It only needs to be performed if it is company policy to do so.
   See the POS Reconciliation Guide for information on reconciling your shift.

Overview of Remote Sales

Remote sales provide a way to create a sale from the back office that can be tendered out in the POS. This allows for orders to be taken over the phone, or from an email without disrupting the flow of business at the register.

Remote Sales are created as suspended sales, so they can be resumed at any time, on any register.

1. Created – the date and time that the remote sale was created
2. Remote Sale Description – description used to identify the sale at the POS

Creating a Remote Sale

1. In Director, choose the Pricebook module.
2. Then, choose the Remote Sales option from the menu ribbon.
   
3. Choose the New Remote Sale button.
4. Enter A Sale Description and select OK.
5. In the Remote Sales Details window, click the Add Item button.
6. Add an item to the sale using the Find Item window.
   
   1. Choose UPC, Description, or Vendor Part from the Find Items By dropdown.
   2. Enter the UPC Description or Vendor Part into the search box.
   3. Click Find to search for the item, select the correct item from the search results, and click OK.
7. Enter the Qty to Sell in the box and select OK.
8. Repeat steps 6 and 7 until all items are added to the remote sale.
9. Click the Close Button on the bottom right of the Remote Sales Details Screen.
10. You’re now ready to finish the sale at the POS.Continue to the next portion of this document for POS completion!

Resuming a Remote Sale at the POS

1. After logging into POS, Select open POS.
2. Within the POS Screen, press the Resume Sale button.
3. From the pos | RESUME SALE screen, locate the remote sale and tap it to select
4. Tap resume to resume the sale.
5. Finish just like a normal sale at the POS

Overview of Enhanced Loyalty

Enhanced Loyalty is a premium feature of FasTrax Solutions that can reward your customers for coming back to your store over and over again. It allows for the creation of any number of Balance Types to track and reward purchases in different areas of your store. Contact your Lifeline technical analyst or FasTrax sales representative for more information on activating Enhanced Loyalty at your store today!

Loyalty Campaigns are set up to trigger off of a particular Balance Type when a Loyalty Customer has purchased enough merchandise to raise their points balance past a set threshold.

1. Campaign Name – the name of the Loyalty Campaign
2. Type – Shows the campaign type; Points per Item, Points per Dollar, or Manufacturer funded
3. Start Date/Stop Date – Shows the date range for which the loyalty campaign will be in effect
4. # Printed – The number of times any customer has reached the points threshold and had a coupon printed at the register
5. #Used – The number of times a printed coupon has been redeemed for a discount

Creating a Balance Type

1. In Director, choose the Loyalty module.
   
2. Then, choose the Balance Types option from the menu ribbon.
   
3. Choose the New button.
   
4. In the Balance Type Details section, enter a Balance Type Name and a Redeem Ratio.
   
   Redeem Ratios are only used by Open Ended Campaigns. This is set by choosing the Open Ended Trigger Type when setting up your campaign.
5. Choose Save when complete.
   

Creating Loyalty Campaigns

1. Select the Campaigns option from the menu ribbon
   
2. After logging into Director, choose the Loyalty module.
   
3. This will show you all campaigns you currently have in the system. Click the New button at the bottom left to open the Campaign Details Window.
   
   1. Name and Start/End Dates – Give the campaign an identifier and an effective time frame
   2. Campaign Type – Chooses whether points are accrued by items bought or dollars spent
   3. Campaign Value – Value of the coupon to be printed when a points threshold is reached
   4. Trigger Type – Chooses whether points earned will be automatically spent to print a coupon or if they will continually accrue until redeemed at the customer’s discretion
   5. Trigger Value – The number of points required to print a coupon (not used for Open Ended campaigns)
   6. Filter Type – Determines what items are qualified to add points to a customer’s balance
      1. Items can be included by whitelist, meaning that only selected items qualify or by blacklist meaning that everyting qualifies except selected items.
   7. Store Selection – Determines which stores will be affected by the campaign
   8. Balance Type/Earn Limit – Chooses which existing balance type will be used for accruing and redeeming points, and chooses the maximum number of points that can be accrued
   9. Cash/Non Cash Multiplier – determines if extra points will be given for using cash on a sale.
4. After the Campaign Details are filled out, click the Coupon Details link (only necessary if the Trigger Type is set to Points Earned)
   
5. Enter in all Coupon Details in this window:
   1. Header/Text fields – Information to be printed on the coupon
   2. Expiration Type – Determines how long the coupon will remain valid
   3. Filter Type – Determines which items the coupon can apply to
   4. Limit to Once Per Sale – Toggle on or off
      
6. Click the Save button to save the coupon data and exit back to the Campaign Details.
   
7. Finally, click the Save button on the Campaign Details screen to save the campaign and close the window.
   

Enhanced Loyalty is a premium feature of FasTrax Solutions. Contact your Lifeline technical analyst or FasTrax sales representative for more information on activating Enhanced Loyalty at your store today!

Adding Loyalty Customers through POS

1. After logging into POS, select Open POS
   
   
2. Within the POS, click the Customer gem.
   
3. This will bring up the Find Customer screen. To add a new customer from here, click New.
   
4. On the Customer Details screen, add any data needed for the customer. When finished, click Save.
   Pro Tip: If you have a 2D barcode scanner, you can scan the customer’s Driver’s License to enter their info automatically.
   

For assistance with configurations, please contact Technical Support at Support@FasTraxPOS.com

Lottery Reconciliation Setup – Director

Lottery Reconciliation is a form of inventory control specifically for your lotteries and games. This utility is used to establish a balance between Starting and Ending numbers within a game. To maintain accurate numbers, reconciliations should be entered and completed on a regular basis.

To utilize Lottery Reconciliation, games must first be setup in your Pricebook. Refer to the Pricebook manual for steps to setting items in the Pricebook via the Director. Since games/lotteries can be sold and reported the same as other items in your Pricebook, specifically utilizing Lottery Reconciliation is by choice. However, after games/lotteries are added to the Pricebook, they must be added as “Lottery Items” to use the Lottery Reconciliation utility.

The following will walk you through the steps of setting up Lottery Reconciliation on the Director and POS as well as performing a Lottery Reconciliation via the POS

1. After logging into the Director,choose the “Inventory” module.
   
2. Choose “Lottery Reconciliation” fromthe utilities banner.
   
3. Choose the “Lottery Items” tab.
   Lottery Items is where lotteries/games are setup for reconciliation.
   This section is separated into Existing Lottery Items and Item Details.
   
   Existing Lottery Items – This is a list of games previously added for Lottery Reconciliation with specific details for each. By highlighting a specific game/lottery, you can edit appropriately in the Item Details section. You also have the ability to confirm whether a game is active.
   Games/lotteries can be highlighted and deleted. This only removes the game from Reconciliation (the UPC remains available in your Pricebook). Any other changes required are performed through the Item Details section of the Pricebook module.

   
   Item Details – This section is used for entering details of a game/lottery for tracking through Reconciliation.
   When adding a new game/lottery, first ensure the UPC has been added to the Pricebook. If so, Lookup the UPC and enter specific details for Reconciliation use. Games can be checked “Active” if ready to be tracked through Reconciliation.
   Please confirm all information entered is correct for the applicable game/lottery. Press the “Save” button after editing/adding items for Reconciliation.

4. Press  to enter details for a new game/lottery to track through Lottery Reconciliation.
   
5. Enter the UPC of the game/lotteryyou wish to add to the Reconciliationlist and then press the “Enter” buttonon your keyboard.
   If you do not know the complete UPC number, press “Lookup”. Here you can filter by Description, UPC Number or Vendor Part to choose the game/lottery you wish to add.
6. Basic information for the UPC willauto-populate (Description & Price).Enter the Game # and Quantity onRoll for the applicable game/lottery.
   
7. If this is to be an active game, checkthe “Is Game Active” box.
   
8. When assigning games/lotteriesfrom a central corporate system,choose the applicable PricebookZone(s) for each gameedited/added.
   
9. Press the “Save” button when alldetails have been entered.
   
10. Once saved, items added to the Lottery Reconciliation will appear in the Lottery Itemslist.
    If an item requires editing:
    Highlight the applicable item from the item list and edit the required details field. Press the “Save” button when complete.
    If an item requires removal:
    Highlight the applicable item from the item list and press the “Delete” button.

Lottery Reconciliation

Since Lottery Reconciliation is used to track Lottery sales, proper input is necessary to maintain the integrity of Lottery records. Properly entering the “Start #” and “End #” will assist in tracking Lottery sales on a daily basis.
Book activations and Online Lottery information are tracked through this utility. Please ensure proper data input.
If there are ever any deviations from normal Lottery operations, a “Notes” section has been provided to properly record these events.

1. Launch the Reconciliation program.This can be accomplished by eithera Recon shortcut located on your POS desktop or from within the FasTrax POS software.
2. Using your Employee/Cashiernumber and password, login.
3. Press the “Lottery Reconciliation”button.
4. Check any applicable Z for thebusiness day being reconciled andpress the “Continue” button.Choosing multiple Zs enables you to perform a single Lottery Reconciliation for a business day.
   
5. This will open the “Lottery Reconciliation” window.
6. When searching for a particulargame to edit the “Start #” and “End#”, enter the game number into the“Find Game Number” field and pressthe “Find” button.The Lottery Reconciliation window is separated into three sections.

   

   Lottery Counts – This section is used to enter the “Start #” and “End #” for currently sold games. This is for inventorying lottery games. Daily, the “End #” will become the “Start #” of the next day.
   Remember, games must be checked “Active” to track through Reconciliation.

   

   
   Activations – This section is used to activate game books. When a book number for a game changes (new book), select the proper book (game) and enter the new book number. Press the “Activate” button. If you want to apply this activation/change to your actual inventory, you must activate and receive this new book via the Director as well.
   If activations are made by mistake, “Previous Activations” can be removed from games by choosing the applicable activation from the dropdown menu and pressing the “Remove” button.
   

   
   Online Lottery (Lotto) – This section is used to enter information provided from the Lotto machine for record and reconciliation purposes.

7. There is a “Notes” section forentering any pertinent information forchanges or entries made in theLottery Reconciliation.
8. After confirming all entered Lottery information (Counts, Activations &Online Lottery), for ALL games,press the “Save” button.Once reconciled on the POS, Lottery Reconciliations can be reviewed, adjusted and received through the FasTrax Director.
   Use the “Lottery Reconciliation” utility in the “Inventory” module of the FasTrax Director for reports and additional Lottery/Games control and reports.
   The following steps will assist you in completing Lottery Reconciliations through the FasTrax Director.

Previous Reconciliations

After entering and accepting (Save) Lottery Reconciliations on the POS, Previous Reconciliations can be reviewed, adjusted, printed and new books activated/received.
If entries have been made in error, resulting in a variance, Previous Reconciliations can be adjusted to reflect correct counts/numbers if applicable.
When new books are activated at the POS, these new books can be activated and received on the Director to completely track inventory(s) if applicable.

1. After logging into the Director,choose the “Inventory” module.
   
2. Choose “Lottery Reconciliation” fromthe utilities banner.
   
3. Choose the “Previous Reconciliations” tab.
4. To view a specific reconciliation,highlight the applicable line andchoose the “View” button.
   
5. This will open the “Lottery ReconDetails” window.
   

   VARIANCES

   1. Variances, if present, are displayed in the “Variances” column. If a previous reconciliation has a variance which requires an adjustment, highlight the applicable game and enter the correct “Start #” or “End #”.
      Variances, if present, are created from an incorrect “Start #” and “End #” correlation resulting from incorrect reconciliation entries.
      
   2. Once adjustments are complete, press the “Apply Adjustments” button.

   ACTIVATIONS

   1. If new book activations have occurred and you wish to apply these activations in order to “receive” these new books, choose the activation and vendor from the “Activations” list.
      
      
      
   2. Choose the “Apply Activations” button.
   3. This will create an invoice for the new book, thus enabling you to “receive” this book.
      The purpose for receiving new books is to assist in tracking the inventory of games/lotteries.
   4. In the Inventory module, choose “Receiving”. Under the “Previous Invoices” tab, thecreated invoice will be listed. Highlight the applicable invoice and press the “ViewInvoice” button.
      
   5. This will open the “Receiving Worksheet”. From this worksheet you can make changesto an invoice, if applicable. When complete, press the “Apply Invoice” button.
      For details on editing before applying invoices, refer to the “How to Receive” documentation.

Lottery Reconciliation Setup – POS

After setting games/lotteries in Lottery Items via the Director, details for Reconciliation and games will need to be set at the POS.
Know the applicable Lottery/Lotto department numbers for entry. This information can be found via the Director.
It is important for Setup information to be entered correctly. Confirm all departments entered are correct for accurate reconciliations and reports.

1. Launch the Reconciliation program.This can be accomplished by eithera shortcut located on your POSdesktop or from within the FasTraxPOS software.
   
2. Choose the “Settings” option.
   
3. Set applicable values under the“General Settings” tab:Lottery Sort Direction – Choose between Ascending and Descending for report presentation.
   
   Force Lottery – Enabling this forces a Lottery Rec. to be performed before a Z Rec. can be completed.
   
   Lottery Sales Dept # – Refer to Director.
   Lotto Sales Dept # – Refer to Director.
   
   Get Payouts From – Choose a preset Department or Payout Account for tracking Lottery Payouts.
   
   Lottery PO Dept # – Refer to Director.
   Lotto PO Dept # – Refer to Director.
   
   Lottery Has Multiple Zs – Enabling allows you to choose multiple Zs for a Lottery Reconciliation.
   
   Sort Games By – Sort the reconciliation list by Game Number or Bin Number.

    

4. Change to the “Game Settings” tab.
   
   
5. Highlight an applicable game andclick “Edit Game”.These steps will need to be repeated for each applicable game.
   
6. Toggle the “Active” flag. Checked is“Active”; not checked is “In Active”.
   
   
   *If Active, enter the Bin Number.
   
7. Press the “Save” button when youare finished editing all applicablegames.
   Repeat these steps for each applicable game.

Overview of Uplifts

Uplifts is a premium module from FasTrax that notifies customers via a secondary display of a potential sale that they may not know about, as well as giving the cashier a sales pitch to read. This allows everyone on both sides of transactions to be aware of potential sales.
Uplifts can be used in conjunction with system discounts and loyalty to create a powerful sales tool that keep both the employees and customers notified of special offerings and increases add on and impulse sales!

Setting Up an Uplift

1. The uplift needs to first be created on the FasTrax Control Center, which can be found at controlcenter.fastraxpos.com. Log in using your previously provided log in credentials.

2. After logging in, choose the “Signage” tab, followed       
by the “Uplifts” button that appears.

3. Choose the “Add New” button towards the top right of the   
window

4. The following fields need to be set on the “Edit Uplift” page:
a. Name
b. Start Date
c. End Date
d. Trigger Value
e. Spiff Min Qty

5. When complete, choose the “Save” button towards the    
top of the window

1. After opening Director, choose the “Pricebook” module    

2. Next, choose the “Uplifts” tab    

3. This shows a listing of the current uplifts. Select one you
wish to view or edit, and choose the “Edit Uplift” button             

4. This brings up the “Uplift Details” window

1. Uplift Name – The name of the uplift
2. Start Date / Stop Date – The dates that the uplift is effective
3. Cashier Message – The pre-programmed dialogue that shows up on the uplift that tells the cashier what to say
4. Has Spiff – Flags the uplift to spiff the cashier when won
5. Auto Win – Automatically flags the uplift as “Won” when the trigger and sale items are already on the transaction before the subtotal button is pressed
6. Spiff Amount – The spiff amount awarded to the cashier
7. Auto Win At – The amount needed of the sell item to auto win the uplift on the transaction
8. Discount Amount – The discount amount of the uplift if not using a system discount
9. % or $ – Is the discount amount a percentage or dollar amount
10. Spiff Min Qty – The minimum quantity needed to be sold for the spiff to be applied
11. Trigger Value – The number of items in the trigger list needed to be sold in order for the uplift to prompt the cashier and customer
12. Discount Selection – The option to discount all or a single item in the uplift if using a discount amount % or discount amount $ (numbers 8 and 9)
13. Trigger Items In Uplift – The list of items that will trigger the uplift, prompting the cashier and customer
14. Sell Items In Uplift – The items that will receive the discount if the uplift is won

5. Choose the “Save” Button after choosing applicable uplift settings .    

Uplift Reports

1. After opening Director, choose the “Reports” module    

2. Next, choose the “Sales Reports” tab   

3. Choose the “Uplift Reports” to run the reports

For assistance with configurations, please contact Technical Support at Support@FasTraxPOS.com

Overview of Receiving Invoices

Invoices are used to add products into a store’s inventory. Invoices can be received in a variety of ways across the system too, utilizing Director, the POS, or handheld software.
Receiving all invoices into the system is required in keeping track of inventory and easily updating costs.

Receiving – Previous Invoices in Director

1. Previous Invoices – This tab shows all invoices from the below selected filter options
2. Store – This filter allows either all stores or individual stores
3. Vendor – This filter allows all vendors or individual vendors
4. Date Range – A start and end date filter that filters by invoice dates
5. Refresh – This refreshes the invoices in the below grid, applying new filters or showing newly received invoices
6. Invoices – This grid shows all invoices, both applied and unapplied, based on the above filter settings
7. Create New Invoice – Allows the user to create a new invoice
8. View Invoice – Opens the worksheet to view the selected invoice. Double clicking an invoice also does this
9. Print Invoice – Prints the selected invoice
10. Print Cost Changes – Prints cost changes on the selected invoice
11. Sort Option – Sorts invoices by description, UPC, or vendor part
12. Delete Invoice – This is by default disabled and a machine setting. If enabled, allows the user to delete invoices

Create New Invoice in Director

When choosing the “Create New Invoice” button on the “Previous Invoice” screen, the user will be presented with the following window.

1. Store – Chooses the store that the invoice will be created for
2. Vendor – Chooses which vendor that the invoice will be for
3. From Purchase Order – This checkbox allows the invoice against a purchase order
4. Purchase Order Dropdown – When the “From Purchase Order” checkbox is chosen, this dropdown populates purchase orders that the invoice will be created against
5. Invoice # – Text box where the invoice number is input (invoice numbers have to be unique per vendor)
6. Date – The date of the invoice
7. Surcharge – If there is a surcharge fee for the invoice
8. Notes – Allows notes to be entered in for the created invoice
9. Create Invoice – Creates the invoice based on the input parameters
10. Cancel – Cancels the invoice from being created

Invoice Worksheet in Director

1. Vendor Part – Entering the vendor part and pressing enter will look the item up, adding it to the invoice
2. UPC – Entering the UPC allows the user to look up and add the item to an invoice by the UPC, prompting the user to use the vendor part if it exists
3. Lookup – Allows the user to search for the item by other parameters
4. Description – The items description after it has been added in the vendor part or UPC field
5. Current QOH – The current quantity on hand of the item
6. Part Qty – The number of vendor parts being added to the invoice
7. UPC Qty – The number of UPCs contained in the part quantity
8. Expected Qty – The quantity that was ordered on the PO if a PO was utilized
9. Part Cost – The cost of the vendor part
10. Total Cost – The total cost of the number of vendor parts being received
11. Add/Update – Adds the vendor part to the invoice
12. Update Cost – Checkbox that when checked, updates the cost of the vendor part and last cost of the item
13. Apply Cost To All Zones – Applies the checkboxes cost changes to all pricebook zones
14. Sort – Allows the invoice to be sorted by different methods when printing
15. Print Invoice – Generates a report showing the invoice in a printable format
16. Print Cost Changes – Generates a report showing all cost changes in a printable format
17. Delete Item – Deletes the item on the invoice worksheet
18. Apply Cost Changes – Applies all checkboxed cost changes to vendor parts and last cost
19. Apply Invoice – Applies the invoice to inventory
20. Apply To Store Immediately – When in corporate mode, applies the invoice bypassing the queue

Verified Invoices

Verified invoices are used to verify the counts of applied invoices, generally processed and completed via EDI. The actual process of invoice verification has to be done at store level on the handheld.

1. Store – Allows the user to filter by store to populate the verified invoices grid
2. Vendor – Allows the user to filter by vendor to populate the verified invoices grid
3. Show Applied – Allows the user to show applied verified invoices
4. Refresh – Refreshes the verified invoice grid, applying updated filters
5. View – Views the selected invoice
6. Print – Generates a printable report of the selected invoice
7. Delete – Deletes the selected invoice verification

Verified Invoices Details Worksheet

1. Cancel – Cancels out of the worksheet
2. Print – Generates a printable report of the worksheet
3. Create Adjustment Invoices – Creates an adjustment invoices based on the differences in the invoiced quantity and the verified quantity via the handheld

Receiving – Previous Invoices in POS

1. Vendors – This filter allows all vendors or individual vendors
2. Date Range – Choose the start and end dates to filter the invoices listed
3. Close – Closes the previous invoices page
4. Delete – Deletes the selected invoice
5. Edit – Allows the user to edit the selected invoice
6. New – Allows the user to create a new invoice

Create New Invoice in POS

When choosing the “New” button on the Previous Invoices screen in the POS, the user will be presented the following window:

1. Invoice # – Text box where the invoice number is input (invoice numbers have to be unique per vendor)
2. Vendor – Chooses which vendor that the invoice will be for
3. Invoice Date – The date of the invoice
4. Cancel – Cancels the invoice creation
5. Create – Creates the invoice

Invoice Worksheet in POS

1. Remove – Removes the selected row from the invoice
2. Edit – Edits the selected row on the invoice
3. Add – Brings up a window to add a new vendor part to the invoice
4. Print – Generates a printable worksheet of the selected invoice
5. Apply – Applies the invoice to invoice
6. Cancel – Cancels out of the invoice worksheet screen

 Overview of Importing Zebra Label Templates

Zebra labels can be custom designed using Zebra’s free software called ZebraDesigner*. The labels that are created in ZebraDesigner are easily importable within Director and can be printed from both POS and Director.
Below is an image showing how a label looks in text form and allows the user complete control in creating, editing, and deleting Zebra labels using a combination of ZebraDesigner* and FasTrax Director.

*ZebraDesigner can be downloaded and used for free from Zebra’s website.

Finalizing a Label in ZebraDesigner

Within the ZebraDesigner software, any size label can be created that is compatible with your Zebra printer. There are only the following requirements:

1. All variables used must be fixed text values. The variables that are available are below:
a. @@ItemUPC@@ = the item’s UPC
b. @@ItemPrice@@ = the item’s price
c. @@ItemDescription@@ = the first part of an item’s description
d. @@ItemDescription2@@ = the second part of an item’s description

2. After saving the template, print the template as a file. Be sure to remember the location of where this was saved, as it will be needed in the future when opening in notepad

Importing a Label in Director

When importing a template into Director, Director is required to be in Support mode. This requires a user with Admin privileges to enable this setting, which can be found using the bottom Settings hyperlink in Director.

Next, after opening Director and before logging in, click on the FasTrax logo to bring up the menu used to import labels. It will require a password, which by default is FasTrax0! if it has not been changed.

When the utilities window opens, choose the Other tab followed by the Zebra Label Formats button.

This opens the window below, which allows you to create, delete, and save new label formats.

To import the newly created label, choose the new button and give the label a name.

Next, the label itself will have to be opened in notepad. This can be accomplished by navigating where the .prn file was saved (Step 2 in finalizing a Zebra label), right clicking the .prn file, and choosing to open within notepad.

Now that the file is opened in Notepad, copy all the text from the window and paste it into the format code text block within Director.

Finally, choose the save button to save the format in the database. Now, it can be used in both Director and POS from anywhere that you could previously print labels.

Overview of Importing Dymo Label Templates

Dymo labels can be custom designed using Dymo’s free software called Dymo Label*. The labels that are created in Dymo Label are easily importable within Director and can be printed from both POS and Director.
The Dymo Label software saves custom labels as a .label file, which when placed within a specific folder, is read by both the POS and Director.

*Dymo Label can be downloaded and used for free from Dymo’s website.

Finalizing a Label in the Dymo Label Software

Within the Dymo Label software, any size label can be created that is compatible with your Dymo printer. There are only the following requirements:
1. All variables used must be variable objects. The variables that are available are below:
a. ItemBarcode = the items UPC
b. ItemPrice = the item’s price
c. ItemDescription = the first part of an item’s description
d. ItemDescription2 = the second part of an item’s description

2. When complete, save the label in the C:\Fastrax\DymoLabelTemplates directory.

3. Now the label can be used in both Director and POS from anywhere that you could previously print label.

 Overview of Age Verification

Age verification is a powerful feature that helps safeguard against underage sales. When set properly, the point of sale will prevent the sale of items where the customer is not old enough to make the purchase. This is an additional safeguard to employees manually checking the customer’s age.

1. Now choose the “Departments” tab on the ribbon   
2. When done, choose the save button after editing the values  
3. On POS Flags, to enable an age restriction, input an age in the “Age Required” field     
4. Next, choose the “POS Flags” tab on the ribbon   
5. From within Director, choose the “Maintenance” button        
6. On the “Department Details”, set the “POS Flag” with an age restriction on a department  that needs to have an age restriction and  then choose save.        Now, when ringing sales up on items within that department, the POS will have a screen like below. This will require the cashier to enter a birthday for the customer or scan the customer’s driver’s license in order to proceed with the sale.

The next page will show settings that can be adjusted within the POS to alter the age verification window.

POS Settings that Alter Age Verification

1. After logging into the POS, choose the “Actions” button  
2. Next, choose the “Settings” button  
3. Then, choose the next “Settings” button  
4. From the settings screen, choose the “Register Settings” button       
   1. Allow Visual Age Verify – Adds a visually verified button    
      on the age verification window
      that allows the cashier to bypass
      entering a birthdate if the customer
      looks well over the age required
   2. Force DL Scan For Age Verify – On the age verification   
      screen, forces a driver’s
      license to be scanned.
      Manual age verification
      isn’t allowed

Overview of Tax Rates and Groups

Tax rates and tax groups are required to properly charge customers taxes. They are set up within the POS, and cannot be adjusted at corporate.

A tax group is what holds specific tax rates. Multiple groups can be created, giving a wide variety of taxing options for items. Up to 4 tax rates can be assigned, and any combination of these rates can be applied to tax groups

Adjusting Tax Rates 

1. Open the POS by double clicking the POS icon   
2. Log into the POS   
3. Choose “actions”   
4. Choose “management”  
5. Choose “TAXES”   
6. Choose “tax rates”  
7. This screen allows you to adjust tax rate(s) and the name of the rate(s)  
8. When done, choose “save”   

Tax rates are set at each store. If in a corporate environment, it is very important to make sure that every store and corporate have the tax groups set up in the same order. Failure to do this could cause taxing or reporting issues.

Adjusting Tax Groups

1. Open the POS by double clicking the POS icon   
2. Log into the POS   
3. Choose “actions”   
4. Choose “management”  
5. Choose “TAXES”   

Tax groups are what tax rates are associated with. New tax groups can be created by choosing the “new” button, and existing tax groups can be altered by highlighting a group and choosing the “edit” button. When creating or editing a tax group, tax rates are assigned to the group(s).

How Taxes Are Applied To Items

Individual items are taxed based on the “department” that they are in. Departments are tied to a specific “POS Flag”. The “POS Flag” is what is contains the tax group. So, tax rates are associated to items in the following order:

Tax Rate(s) > Tax Group > POS Flag > Department > Item

Overview of Online Pending Transfers

Online pending transfers is a simple, intuitive way for stores to request transfers from another location while corporate is notified and approves/denies the transfer.

The originating store creates a transfer request and sends it to corporate. Corporate then can adjust the request and send it to the intended store. The store then can verify transfer quantities, sending this back to corporate. Corporate can once again adjust as needed, finally sending it back to the originating store. The originating store can then apply the transfer.

Enabling Online Pending Transfers

1. From within the POS, choose “actions”
   
2. Next, choose “settings”
   
3. Next, choose “SETTINGS”
   
4. Next, choose “Other Settings”
   
5. Finally, make sure “Enable Online Pending Transfers” is check boxed and choose save
   

Creating a House Account

1. From within the POS, choose “actions”
   
2. Next, choose “inventory”
   
3. Next, choose “PENDING TRANSFERS”
   The below screen will now show
   

   1. show dropdown – A filter that filters between the following: unapplied, unsent, requested, approved, verified, in transit, and applied
   2. close – Closes the window
   3. view – Views the selected row in detail
   4. new – Creates a new transfer request

4. Choose “new”
   
5. Enter the from store, to store, and any notes needed, and choose “create”
   The below screen will now show up
   

   1. close – Closes the window
   2. request – Sends the request to corporate
   3. print – Prints a report version of the request
   4. add item – Brings up the add item window
   5. remove item – removes the selected item

6. Choose add, search for the item, enter the “qty to xfer”, and “add item”
   
7. Repeat until done requesting item and choose “request”
   

Creating a House Account

1. At corporate and within Director, choose the “Inventory” module
   
2. Choose the “Pending Transfers” tab
   
3. Double click the transfer needed to be reviewed or click once and then the “View Transfer” button
   The below screen will then show up
   

   1. Close – Closes the window
   2. Approve – Approves the transfer for the reviewing store to review
   3. Print – Prints the worksheet
   4. Add Item – Brings up the window to add an item
   5. Remove Item – Removes the selected item from the worksheet

4. After making any changes needed, choose “Approve”
   The transfer is now able to be edited and verified at the store the requesting store intended.

Verifying the Transfer at the Second Store

1. From within the POS, choose “actions”
   
2. Next, choose “inventory”
   
3. Next, choose “PENDING TRANSFERS”
   
4. Choose the transfer by double clicking it or by selecting it and choosing “view”
   
5. Double click or click and item and then choose “verify” to verify the quantity on an item, enter the “verified qty”, and choose “verify”
   
6. When done verifying each item on the transfer, choose the “verify” button and “yes” to flag the transfer as verified for corporate
   
   

Reviewing and Approving the Verified Transfer at Corporate

1. At corporate and within Director, choose the “Inventory” module
   
2. Choose the “Pending Transfers” tab
   
3. Double click the transfer needed to be reviewed or click once and then the “View Transfer” button
   
4. After viewing the transfer and confirming details, choose the “In-Transit” button followed by “Yes” to confirm the transfer to be received at the originating store.
   

Receiving the Transfer at the Originating Store

1. From within the POS, choose “actions”
   
2. Next, choose “inventory”
   
3. Next, choose “PENDING TRANSFERS”
   
4. Choose the transfer by double clicking it or by selecting it and choosing “view”
   
5. On each item, double click to view and enter the reviewed quantities, followed by clicking “apply”
   
6. When done reviewing, choose “apply” to apply it to inventory. Choose “yes” at the confirmation screen
   

What is FTX Community?

FTX Community is a place to connect with other companies using FasTrax POS and other products of FasTrax Solutions. Get tips on implementation, exchange ideas, or just see how other retailers are utilizing FasTrax to drive their business.

Logging in to FTX Community

1. Request a community login by emailing your Lifeline Technical analyst at websupport@fastraxpos.com.
2. Log in to Director and navigate to the FTX Community by going into the Dashboard, then selecting FTX Community.
3. Click the Log In link at the far right of the Director window, and enter your Username and Password, then press Enter, or click the Login button

Creating a Thread on a Message Board

1. Once logged in to FTX Community, Choose which Board you want to view or post to by clicking the board’s name, and clicking Go To Board.
2. In the FTX Community – Board window, click Create Thread to post a new topic.
3. Enter the Title and Body of the thread in the Create Thread window, and click Create Thread when finished.

Viewing and Replying to a Thread

1. After logging in and selecting a board, select the thread you wish to view and click View Thread.
2. This will show the Thread Body, and a list of all replies currently attached to the thread. To add a reply, click the Add Reply button at the bottom right of this window.
3. Type what you want to say in the Reply box, and click the Add Reply button to save the reply to the board.

Overview of Item Details

Departments are groupings of items that share similar properties, such as groceries, soft drinks, magazines, ect.

Below is an image of the department properties screen from within Director. The next page will cover each editable field on this page and what it is used for.

Item Details Field Descriptions

       Quick Find & General Information

1. Lookup Item By – Dropdown and editable field to search for existing items
2. UPC Number – The UPC number of the product
3. Description – The item’s description
4. Active – If unchecked, items cannot be sold, inventoried, ordered, transferred, or adjusted
5. Department – The item’s assigned department
6. Discount(s) – Lists the system discount the item is in, if any
7. Manage Discounts – Utilized to bring up a new window to add and remove system discounts
8. Buydown(s) – View the buydowns that the item is in
9. See All Buydowns This Item Is In – View all buydowns the item is in, as well as remove and add to buydowns
10. Additional Info – See page 10 for additional information
11. Eligible for Discounts – Defines if an item can be discounted via a system discount

    Pricing Information

12. Avg Cost – Shows average cost for specific store and gives option to manually update the average cost
13. $0.00 (Average Cost Value) – Shows the average cost for the selected pricebook zone
14. Last Cost – Shows the last cost received from any vendor for selected pricebook zone before buydowns are applied
15. Price – The retail price of the item before any discounts or buydowns are applied
16. Margin – The current margin for the selected item before any discounts or buydowns are applied
17. Effective Price – Brings up a windows that shows the final price and margin after all discounts, buydowns, and promotions are applied
18. Modify Specialty Pricing – Allows the option to set pricing from standard to mix-n-match, pik-a-pak, open pricing, or weighted pricing
19. PBook Zone – Selects different pricebook zone, allowing different sets of costs, pricing, and pricing types
20. See All Zones – Shows all costs, prices, and margins for all pricebook zones

    Link Information

     

21. Purchase – Shows the purchase unit UPC and how many subunits are contained within the purchase unit
22. Subunit – Shows the subunit UPC and how many subunits are contained within the purchase unit

    Vendor Part Information

23. Add Part – Allows a vendor part to be added to the selected item
24. Edit Part – Allows a selected vendor part to be edited on the selected item
25. Delete Part – Deletes the selected vendor part from the selected item

    Tree Information

     

26. All Dropdowns – Allows you to set various item properties for the selected item, which allows grouped reporting and price/cost changes, as each property is a filter

    Other Information

     

27. On Hand – Shows the total sum of the onhands for all store’s selected. If clicked, shows a breakdown for said stores
28. On Order – Shows any open purchase orders that the item is on
29. Min – The minimum QOH allowed before ordering to the max if utilizing Min/Max reorders
30. Max – The maximum QOH allowed when reordering if utilizing Min/Max reorders
31. Print Label – Prints labels when invoices are received
32. Part Of Carton – Used to set the part of carton value if utilizing part of carton buydowns
33. Kit Master – Used to flag an item as a kit master (which holds no inventory and should contain no cost or price)

    Recent Sales History

34. Item Analysis – Allows user to see detailed movement of an item, with inventory snapshots each day
35. XFer Analysis – Allows user to see QOH, quantity sold, and last sold dates for quick transfer analysis
36. Inventory History – Shows the inventory history for all stores selected in between the date filter
37. Change History – Shows any and all changes done to an items cost and/or price
38. View Chart – Shows a sales chart for the selected item

    Templates

39. Apply – Applies the selected template to the selected item
40. New – Creates a new template based on the current items attributes
41. Update – Updates the current template to the current items attributes
42. Delete – Deletes the current item template

    Additional Information

43. Price Name – Where the selected UPC looks to find its’ pricing / costs. This is generally used for specialty pricing
44. POS Test – This text shows on the POS when the item is scanned, overriding the item description
45. Sales Account, Inv Asset Accnt, & COGS Account – Used for accounting exports and overrides the set values on the exact department fields
46. Commission Change – Allows assignment and removal of item to commission campaigns
47. Sales Link – Ties another UPC to the sale every time the selected item is sold
48. POS Flag – Allows manual change of the POS Flag, which overrides the department POS Flag
49. Order Options – Allows the item to override the department override values for reorders
50. On Promo – Flag used for flagging promo items for the RJR scan data report
51. Kitchen Options – Settings utilized for kitchen printers, monitors, and waste
52. Item Extended Description – Longer, more extended description for selected item
53. Manage UPC Aliases – Allows multiple, alternative UPCs to ring up selected item

Overview of Pricebook

Pricebook is the most important part of FasTrax Director. It is the place where all items, discounts, and vendor parts are created and managed.

This document will cover the basics of creating and managing items in the Item Details section of the Pricebook. It will cover pricing, assigning items to departments, and creating item links.

Adding a New Item

1. In Director, choose the Pricebook module.
   
2. This will take you to the Item Details section of the Pricebook.
   
3. Choose the Add button.
   Alternatively, you can simply type the UPC of the new item in the Lookup Item By field in the Quick Find section and Press Enter. This will prompt you to create the new item.
4. Enter the UPC/PLU you wish to add, and press Enter (or click OK).
   
5. In the General Information section, add a Description for the item, and select a Department from the dropdown menu.
   
6. In the Pricing Information section, add a Last Cost and Price for the item.
   After entering the Last Cost, you can enter a Margin rather than a Price, and the system will fill in the price accordingly.
7. Next, fill out any applicable Tree Information for the item.
   Tree information is optional, and can be left blank if you prefer. However, the more thorough your tree information is, the easier it will be to update prices in Mass Updates later on.
8. Once all information is entered, click the Save button.
   This section was just the basics of getting an item ready to sell. There is much more that can be added or changed in Item Details that will be covered in later sections.

Adding an Item Link to an Item

Item Links are used in FasTrax POS to create parent/child relationships between items. This allows a parent unit to be “broken down” into multiple child units for individual sale. These breakdowns will happen automatically at the POS any time the quantity on hand for the child unit falls below zero.

1. After logging into Director, choose the Pricebook module.
   
2. Within Item Details, use the Quick Find section in the top left to look up the item you wish to change.
   In this example, we will add the link to the Parent Unit. Doing so will automatically add a matching link to the Child Unit.
3. Look at the Link Information section, and enter the UPC and the Link Quantity of the Child Unit as shown.
   The Link Quantity is the number of child units that make up the parent unit. In this example, the child unit is a pack of cigarettes, and the parent is a carton. The Link Quantity is 10 because there are 10 packs in a carton of cigarettes.
4. Once finished, click the Save button to finish creating the link.
   

Adding Open Pricing to an Item

Open pricing is used to get the POS to prompt the cashier for the retail price of the item. When entering an open price, a minimum price is specified as well as a default price. The default will be used if the cashier makes no changes when prompted at the POS, and the minimum price is the lowest the cashier is allowed to enter.

1. After logging into Director, choose the Pricebook module. 
2. Within Item Details, use the Quick Find section in the top left to look up the item you wish to change
   
   
3. Look at the Pricing Information section, and click on the link that says Modify Specialty Pricing
   Pro Tip: make sure you’ve selected the correct Pricebook Zone before continuing.

    

4. This will open the Specialty Pricing window. Use the Use Price Type dropdown menu to select Open Price.
   The Use Price Type dropdown can be used to select Mix-Match pricing as well. Mix-Match pricing is a legacy feature, and it is recommended to use System Discounts instead. 

   
   
   

5. Enter the following information.
   
   1. Default Price: The price that will automatically appear when the cashier is prompted.
   2. Sell Qty: The quantity to be sold at this price (usually 1).
   3. Minimum Price: The lowest price the POS will allow the cashier to enter for this item.
6. When finished, click Save.
   

Adding Weighted Pricing to an Item

Weighted pricing is used to sell items such as produce that have a price-per-pound assigned to them. These items will prompt the cashier for a weight at the time of the sale. The weight will then be multiplied by the price entered here in order to give the final selling price of the item.

1. After logging into Director, choose the Pricebook module.  
2. Within Item Details, use the Quick Find section in the top left to look up the item you wish to change.
3. Look at the Pricing Information section, and click on the link that says Modify Specialty Pricing
   
   
4. This will open the Specialty Pricing window. Use the Use Price Type dropdown menu to select Weighted Price.
   
5. Enter the following information:
   
   1. Price Each: the price per pound of the item
   2. Tare: the weight of the container the item will be weighed in.
6. When finished, click Save.
   

Adding Pik-A-Pak Pricing to an Item

Pik-A-Pak pricing is used to sell items that have different price points for different quantities. For instance, an item that costs $3.50 for one, but only costs $10.00 if the customer buys three. Pik-A-Pak pricing will cause the POS to present the cashier with a list of quantities to choose from when the item is scanned.

1. Look at the Pricing Information section, and click on the link that says Modify Specialty Pricing 
2. After logging into Director, choose the Pricebook module.
   
3. Within Item Details, use the Quick Find section in the top left to look up the item you wish to change.
   
4. This will open the Specialty Pricing window. Use the Use Price Type dropdown menu to select Pik-A-Pak.
   
5. For each quantity at which the item is to be sold, enter the price as follows:
   
   1. Click Add Price
   2. Enter the Price
   3. Enter the Sell Qty
   4. Enter the Description for this price point
   5. Click Save Price
6. Once all prices and quantities have been entered correctly, click Save.
   

Overview of Pricebook Aliases, Kits and Other Options

This document will cover how to create PLU Aliases for an item, which can be used if the manufacturer changes a UPC, or if an item doesn’t come with a printed barcode to scan, then a shorter number can be assigned that a cashier can simply type in on the POS side to ring up an item.

In addition, this document will cover Item Kits. Kits are used to create groups of items to be sold together as a gift basket (for example). Finally, after Aliases and Item Kits, this document will cover the remaining information that can be set up for an item outside of this and the previous documents.

Adding Aliases

1. Open Director, and select the Pricebook module
2. After looking up the item you wish to add an alias for, click the Additional Info link found in the General Information section.
3. In the Additional Information window, click the Manage UPC Aliases link
4. Next, click Add Alias
5. Enter the PLU Alias in the text box, and click OK.
   It doesn’t matter if the item already has an alias, you can add as many as you need.
6. Choose whether you want the alias expanded to 12 digits

Creating an Item Kit

1. In Director, choose the Pricebook module.
2. Then, create an item to be the Kit Master. To do this, create the item normally, then check the Kit Master check box in the Other Information section
3. Next, click the Manage Kit Items link to open the Kit Details window.
4. Click Add Item, then enter the following information (repeat for each item that is to be included in the kit):
   • Item UPC – the UPC of the item you wish to add to the kit (use the Find link to search if you don’t know the UPC. The Item Description will populate automatically once you enter a valid UPC.
   • Sell Qty – the number of this item to sell when the kit is sold at the POS.
   • Level – denotes applicable list of items for the Choose From List item type.
   • Price Type – chooses whether to use the item’s usual retail price, or to use a different specified price
   • Item Type – choose Always Sell This Item to sell the item without prompting, or Choose From List to create a multiple choice prompt.
   • Save – click after all items are added.
     If Choose From List is selected, and there are two items in Level 1 and 3 items in Level 2, the cashier will be prompted to choose between the two level 1 items, then they will have to choose between the 3 level 2 items.

Additional Item Setup Options

1. After logging into Director, choose the Pricebook module.
2. Within Item Details, navigate to the applicable item. Choose the Additional Info link.
   • Price Name – should be the same as the UPC Number unless multiple items are being put in the same Pik a Pak pricing. (see specialty pricing doc for more info).
   • POS Text – description to be displayed at the POS (if it needs to be different from the description.
   • Account Codes – The three different account blanks below POS Text are used for some customer-specific accounting exports, and can be ignored for most people.
   • Commission – the flat amount awarded to a cashier who sells this item (if applicable).
   • Sales Link – UPC of any item that is always meant to be sold with this one.

Item Images – To add an item image, click the Add From File button in the Additional Item Information window, and select the picture file to attach to the item.

Kitchen Options – These options allow for a store setup where a secondary monitor and printer are used to communicate ticket details to the kitchen. See the Kitchen Setup documentation for more information.

Item Extended Description – Any additional information you want on the item for the cashiers to see when the item is Price Checked.

Overview of Pricebook Item History

The Item Details portion of the pricebook has several tools to view and analyze an item’s history of sales, quantity on hand, purchases, and even price history. The Reporting module has options for looking at this information in a much broader scope; for instance, seeing the quantity on hand for all items at once instead of one at a time. However, this document will focus on the tools in Item Details for in-depth tracking of sales, purchasing and inventory for an individual item.

Quantity on Hand

After looking up any item in Director, you can immediately see a total quantity on hand for all stores by looking in the On Hand number in the Other Information section.

Note that this is a combined quantity for all stores currently selected for reporting. See below for instructions on selecting stores.

Clicking on the On Hand number will display Current on Hand Quantities for each selected store.

This window also shows retail and cost for the item at each store.

To control which stores are shown in this area, you will need to click the X stores selected to Receive Changes/For Reporting link at the very bottom of the window.

This will bring up the window pictured on the right. Just check the box for each store you want to see inventory for, then click Done

Inventory Tracking Tools

In the Recent Sales History section of Item Details, the item’s last sale date and time can be seen as a blue hyperlink.

This section also shows sales for yesterday, as well as Week-To-Date, Month-To Date and Year-To-Date sales.

Clicking this link will display the information from the most recent receipt for that item.

Note that this screen will also show a line item for any buydown that was active on the sale.

Xfer Analysis: This link will bring up a window that allows you to select a date range, and click Refresh to show Quantity on Hand, Sales, and the last sell date of the item. This can be used to determine if transferring inventory between stores is advisable.

Inventory History: This tool will show on hand quantities for each store, for each day in the selected range. It also shows the applicable Retail and Cost on those days.

Item Analysis

Item Analysis can be accessed by clicking on the Item Analysis link in Item Details in Director.

1. Filters – Settings for Store, Start Date, and Stop Date. After all the filters are set, clicking Refresh will show relevant inventory activity.
2. Current Inventory – Shows current on hand quantity for the selected item as well as inventory quantities for and Purchase Unit or Subunits.
3. Inventory History – Shows quantity on hand at the beginning of each day
4. Adjustments – Shows all adjustments made to inventory from Transfers and Adjustments to Cycle Counts and Invoices.
5. Invoices – Shows dates, times and invoice numbers for any invoices including this item.
6. Sales – Shows individual receipt numbers and related cashiers for all sales involving this item.
7. Cycle Counts/Spot Checks – These two sections show inventory counts that have been done with this item, and display the counted and expected quantities.

Item Detail Analysis

Item Detail Analysis gives several options for viewing inventory data for an item.

Inventory data can be viewed for an individual store or for all stores at once using the Store dropdown

The Type dropdown offers the following options for viewing your data:

• Inventory Data – shows non-sales-related inventory activity such as transfers, adjustments, invoices, and cycle counts.
• Sales Grid – (pictured) Shows sales activity for this item
• Sales Bar Chart – Groups sales by month and creates a bar graph to help visualize sales trends.
• Sales Line Chart – Groups sales by month and creates a line graph to help visualize sales trends.

The Start/Stop fields allow you to set the date range for the analysis.

Once all the above settings are set the way you want, click Load Analysis

Other Tools

View Chart: Clicking the link for View Chart will show a bar chart of the last nine months of sales (similar to the bar chart from Item Detail Analysis).

The last tool in the Item Details toolbox is the Change History link.

Clicking this link will bring up the Item History window

This window shows cost and price change history by date. It also shows where the changes were made (Item Details, Mass Updates, or from an invoice) as well as the login that was used to make the change.

Overview of Mass Updates

Mass Updates gives you the power to change prices, costs, and other information for large groups of items all at once. If your pricebook is well organized, Mass Updates can greatly simplify pricebook management and help you save time.

Mass Updates Tree View allows you to quickly and easily filter to the items that need updating, and the various utilities in Mass Updates not only allow for changing tree info and costs/prices, but also allow you to add items to Loyalty Campaigns, Buydowns, or System Discounts.

1. Mass Update Filters – Multiple options for filtering your Mass Updates view to the items you need to see
   1. Tree View – Shows tree information for the entire pricebook; allows for each heading to be “expanded” to see sub-headings. Clicking any heading/subheading will filter to items in that group.
   2. Hierarchical view – Allows selection and filtering of items by selecting the Major Category, then the Category etc. that you wish to filter to.
   3. Filters – Allows Mass Updates to be filtered by department, price, cost, or any other tree information.
2. Pricebook Zone/Vendor Selector – Allows you to choose which Pricebook Zone your changes will affect as well as which Vendor and Vendor part cost changes affect.
3. Mass Updates View – Shows all items that will be affected by any changes made.
4. Tool Selection – From Standard Prices, to Average Cost, this is where to find all the tools used in Mass Updates

Tree Information can be set up on the individual item when it is created, or through Mass Updates. The Tree View in Mass Updates is derived directly from the information entered in the Tree Information section in Item Details. See below:

Ultimately, it’s best to have items grouped together if they have the same prices. In the picture above, clicking the Winston heading in Mass Updates will filter to all Winston packs that have the same price. This way, if the prices change, we can click our Winston heading, and update the prices for all full price Winston packs all at once.

Mass Cost Updates

1. After logging into Director, choose the Pricebook module.
   
2. Choose the Mass Updates option from the Menu Ribbon, and go ahead and Filter to the items you wish to update
3. Choose the Cost Updates tab on the tool selection ribbon.
4. Select the type of cost change to be done:
   • Set Cost – replaces the current cost with the one entered in the blank.
   • Add $ to Cost – adds the amount entered to the current cost
   • Add % to Cost – increases the cost by a percentage of its current value
5. Choose whether the cost change will Apply to Vendor Part, and choose which Vendor this will apply to in the dropdown.
   
6. Once all options are set the way you need them, click Preview to continue.
   
7. Using the Change Preview window, verify that the change is correct. Here, you can remove any items if needs be, or change the affected Pricebook Zone.
   
8. Click Apply Changes
   If you have changes that don’t need to take effect yet, choose the date and time for them to take effect, and click Schedule instead of Apply Changes

Mass Field Updates

The Field Updates tool in Mass Updates can be used to update any of the 14 Tree Information fields, as well as the following fields:

• Department Number
• Link PLU
• POS Text
• POS Flag Name
• QOH Reorder Point
• Override Order Days
• Override Type

1. After logging into Director, choose the Pricebook module.
   
2. Choose the Mass Updates option from the Menu Ribbon, and Filter to the items you wish to update.
   
3. Choose the Field Updates tab on the tool selection ribbon
   
4. Choose the update options
   
   • Selected Field – the name of the field to be Mass Updated
   • New Field Text – The new information to be put in the Selected Field.
   • Match Field Text – Used to tell the system what text to replace when updating the Selected Field
     The Match Text field is only used to when the Change “Match Text” to “New Text” option is used below, and can be left blank if not using that button
5. Click Set Selected Field to New Field Text to update all items in filter,
   
   Alternatively, click Change “Match Text” to “New Text in order to only update the selected field only where the text currently in the field matches the Match Text

Overview of Cost and Price Import

Using the Cost and Price Import tool is a simple, fast way to import all prices and/or costs to a Pricebook Zone from a specific vendor.

This can be performed as needed, and serves to view costs changed by a vendor before actually receiving an invoice. This assists in utilizing the Alternate Vendor feature within the ordering system for comparing item costs.

1. Pricebook Zone For Import – choose the Pricebook Zone to be updated
2. Import Price/Cost – imports both price and cost
3. Import Data From File – the file location and name
4. Import Price – imports price
5. Vendor For Import – choose the applicable Vendor to be updated

This should only be performed at corporate. Remember to manually send down changes to stores, as a queue record will not be created by the import

Importing Cost and Price

1. After logging into Director, choose the Pricebook module.
2. Within Pricebook choose the Mass Updates tab
3. In the tabs below the item grid, choose Support Utilities, then click Launch Support Utilities
4. Choose Custom Import from the window that opens
5. Choose the file supplied by your vendor on your computer after clicking the … button then Choose the CVS fileto be imported
6. Choose the Pricebook Zone For Import and Vendor For Import from their applicable dropdowns
7. Choose either Import Price/Cost to update the cost and retail price or Import Price to update just retail price

There is no undo for this, so make sure that you check the file thoroughly and the options selected before choosing to import.

File Format Requirements

1. The file will need to be in CSV format, otherwise known as Comma Separated Values.
   A file in CSV format will have a .csv file extension. These types of files can be opened in Notepad and Excel. An Excel file has the option to be saved in a CSV format.
2. The following values will be used for Cost and Price imports:
   UPC,Cost,Price
3. The following values will be used in Price imports:
   UPC,Price

Overview of Pricing Exceptions

Pricing Exceptions are a simple and intuitive way of further implementing pricing control over items in your corporate price book. Like with Pricebook Zones, Pricing Exceptions allow you to manage price points on items in specific stores from your corporate system. Where Pricebook Zones aid you in grouping stores and setting specific prices to each zone, Pricing Exceptions will allow you to dynamically manage specific item prices by each store, not just zones, on a more granular level.

An example of this would be:

When using Pricebook Zones, you have 9 stores. Within your 9 stores, you have broken your retail area into 3 parts, or Pricebook Zones – A, B and C. Out of your 9 stores, 3 are in zone A, 3 are in zone B and 3 are in zone C.

Each of these 3 zones has different retail prices for items –

Zone A – packs of Brand X Cigarettes are $3.50
Zone B – packs of Brand X Cigarettes are $4.00
Zone C – packs of Brand X Cigarettes are $4.50

This means that the 3 stores assigned to zone A sell Brand X for $3.50, zone B stores sell for $4.00, etc.

With Pricing Exceptions, you can further manage Brand X’s price by store, despite zone association.

An example of utilizing Pricing Exceptions in the previous scenario follows –

Store 1, in zone A, needs to price packs of Brand X Cigarettes at $3.35 due to neighboring competition or regional demand.

Instead of changing the entire zone price (or creating a new zone for this one store), set an exception. The other 2 stores in zone A will continue to honor the price of $3.50 for a pack of Brand X while store 1 is able to sell for $3.35.
This also means that store 1 will continue to observe price book changes made for zone A, with the allowance being that of items set to an exception.

This functionality allows your price book to be flexible while providing you a linear form of granular item management. However, Pricing Exceptions are not limited to singular items for singular stores.

If, again using our example above, 1 store from each zone required a unique price for our pack of Brand X, you can set one exception to carry 3 levels, 1 for each store. The stores not assigned an exception will continue to observe their respective default zone prices, happily unaware of any changes!

Please use the following documentation to assist you in creating and utilizing Pricing Exceptions.

The following guide will demonstrate the setup of a singular item, at 2 exceptions for 2 stores as example.

Pricing Exceptions Guide

1. After logging into FasTrax Director, choose the“Pricebook” module
   
2. From the “Pricebook” module, choose thePricing Exceptions tab.
   
3. Choose the New Exception button located atthe bottom of the “Existing Pricing Exceptions”window.
   
   After creation, return here and choose the “Edit/View Exception” button to edit any existing Pricing Exceptions.
4. This will open a small window for you to enterthe applicable “Exception Name” and “# ofExceptions”.
   
   Enter a name applicable to your usage.
   In this example, I will name it “Winston Packs” representing the specific item I wish to set an exception for.
   For “# of Exceptions”, I am choosing 2 since my Winstons require 2 retail prices different from my existing zone price(s).
   Once you are satisfied with the name andexception count, choose the “Add” button.Be mindful when naming your exceptions. This will aid you when returning to edit or remove exceptions.
   The “# of Exceptions” is in reference to how many levels or exception prices your item(s) require.
   Currently there is a max of 5 levels per exception.
   
5. This will open a “Pricing Exception Details for…” worksheet window.
   
   1. Exception Name – This displays the name of the exception you are viewing.
   2. Stores In Exception – This section allows you to choose which store(s) are assigned to applicable exceptions. Since you can have multiple exceptions under a single definition, you can choose which price exception a store receives.
      In our guide example, I am setting up 2 exceptions for a pack of Winstons. We will have each of our 2 stores assigned to 1 of the exceptions.
   3. Available Items – This section is for filtering to theitem(s) you wish to assign an exception price.
      This filter functions the same as in Mass Updates. Youcan either choose to show all items in a specific department or utilize your tree view categorizations you have set on items via Item Details.
      Notice, there are 2 price entry points for “Exception Price 1” and “Exception Price 2”. This is due to our example being created for 2 exceptions. Enter the applicable exception price you wish this item to be.
   4. Items In Exception – Once you have set your stores and added your item(s) via the “Available Items” section, thislist will show those items and their exception prices.
      From this section you can remove one or all of the listed items as well as update a specific exceptions price.
   5. This section is for use with the “Available Items” area of this worksheet. If additional, more specific filtering is necessary, this section will assist you.
      See below for explanation –
      
   6. From the “Stores In Exception” section, choose the stores and exception number you wish for each store to observe.
      
      Choose the “Add Store To Exception” button when you have picked and matched the correct store and exception number.
      Notice in our example, we have added our 2 stores that will have exceptions for this item. Since we plan to have 2 exceptions, we need to assign the applicable exception number to it’s store. Our example has Store 1 set to “Exception Number” 1 and Store 2 set to “Exception Number” 2. It is not necessary to create an Exception Number for each store; multiple stores can be assigned a singular Exception Number if necessary.
      Later, when we choose our item, we will add the price for each exception number.
   7. Next, move down to the “Available Items”section.
      
      You have two choices for filtering available;Select By Department or Select By Tree View
      Department filtering will list every item assigned to aspecific department where the *Tree View option willfilter closer to a specific item level.
      *Tree View option is only as good as the information you create and assign to items. For more information on categorizations and Tree View, review the Pricebook document.

      In our example picture below, we have used Select By Tree View as our filter.
      Using the categorizations assigned via Item Details, we are able to narrow down our search for the correct item

      

   8. After filtering to your exception item(s), enter the intended exception price(s).
      
      Since our example requires 2 exceptions, we have entered the intended exception price for both.
   9. After highlighting the intended item andentering the applicable price exceptions,choose the “Add Selected Items” button.
      
      If you have filtered to a group of items that will all share a pricing exception, choose the “Add All Items” button.

      “Add Items Starting With” will add items that match the entered description/name.

      Entering “Win” will add all items that currently have a description starting with “Win” to the item exception

      “Find UPC” & “Find Description” will populate the item list with items matching the entered parameters.

   10. After choosing to add your selected items, your worksheet will now resemble the example below. Remember to send exceptions and their changes to your stores via the Queue module!
       
       Notice under the “Item In Exception” list, you have a breakout of information for the applied items.
       The “Cost” and “Orig Price” fields refer to the Default Zone cost and pricing data. Any current Buydowns are listed as reference for the “Net Price” fields.
       The “Net Price” fields are reflective of the final retail price this item will sell for, counting both Buydowns and Exception Pricing.
       More detailed information for the results of exception pricing can be found in Item Details under the “Effective Price” hyperlink of your applicable item.

Editing Pricing Exceptions

After creating a Pricing Exception, you may need to edit or remove it. Editing Pricing Exceptions functions much the same as initially creating them.

1. Return to the Pricing Exceptions utility via thePricebook module.
   
   Once there, you will see your existing PricingExceptions listed. Simply highlight theapplicable Pricing Exception and choose the“Edit/View Exception” button located at thebottom-left of your utility window.If you wish to delete an exception, highlightthe applicable Pricing Exception and choosethe “Delete Exception” button.
2. If you are choosing to edit an existing PricingException, once you have chosen the“Edit/View Exception” button, the worksheetwindow for the applicable exception will open;just as when you originally created it.
   
   Changes to exceptions will require you to send to stores from your Corporate Queue module before they will take affect at applicable stores.
   1. If you wish to change the name of the exception,this can be accomplished via the “Exception Name”section.
      Simply enter the new name and choose the“Update” button.
   2. If multiple items were set, you can remove these viathe “Item In Exception” window.
      Highlight the applicable item and choose “RemoveSelected Items”. If multiple items are assigned tothis exception and you wish to remove all, choosethe “Remove All Items” button.
   3. If you wish to change the price for an exception,choose the correct exception number from the“Update Exception” dropdown, enter the new priceand choose the “Update” button.

Effective Pricing

Effective Price is a price-centric informational quick view available via the Item Details module.

After entering the Item Details module and searching for an item, the “Effective Price” hyperlink can be found in the “Pricing Information” section.

Choosing the hyperlink will display an information breakout similar to the list view in Pricing Exceptions.
This list does provide data such as System Discounts and Margins specific to the applicable item.

Q – Is there a limit to the amount of items I can set to an exception?

A – No, Pricing Exceptions were implemented with families of items in mind. Normally, most, if not all, SKUs of aspecific brand share a price point.

Q – Is there a limit to the amount of exceptions under a definition I can set?

A – Yes, Pricing Exceptions are limited to 5 per definition at the moment. If more exception levels are required, a newdefinition can be created for these items and stores.

Q – Can individual stores control their Pricing Exceptions?

A – No, Pricing Exceptions are intended for corporate use only.

Q – Can a single store setup use Pricing Exceptions?

A – No, Pricing Exceptions are intended for corporate-to-multiple store systems/setups. There are a multitude ofother utilities available to manage pricing for items in single store setups; Item Details, Mass Updates, System Discounts, Buydowns, Mix-Match, Pick-A-Pack, etc.

Q – Will items under a Price Exception still observe Buydowns and System Discounts?

A – Yes, Pricing Exceptions effectively replace the “Retail Price” set for the zone/item (visible in Item Details).Buydowns and System Discounts still apply to items.

Q – Are Buydowns calculated in Effective Pricing?

A – Yes, Buydowns & System Discounts are calculated against the Exception Price to provide you final Effective Price(sell price) and Effective Margin (final price versus cost).

Buydowns

Buydowns – This enables you to schedule either a Buydown or Promotional discount on items. Both types function the same.

A Buydown is a reduction of an item’s retail price derived from a reduction of the item’s cost from the supplier, vendor or manufacturer. These cost reductions are dependent on either a set quantity and/or date range.

A Promotion is a reduction of an item’s retail price for the purpose of eliminating stock or driving product interest.

Examples of this would be:

1. The next 50 sold of a certain item are $1.00 off
2. An item, or group of items, is $1.00 off for a period of a specific 2 weeks.
3. An item, or group of items, is $1.00 for the next 50 sold or next 2 weeks, whichever is completed first

1. In the Pricebook module, click on the “Buydowns” Tab.
2. This will bring up the “Buydowns” utility.

   This utility is separated into three sections; Buydowns/Promo List, Buydowns/Promo Details and Associated Items List.

   

   

   

3. To create a new Buydown/Promo, click the “Add/Plus” button.
4. In the Detail section, first decide if this is to be a Buydown or a Promotion.

   When choosing if this is to be a Buydown or Promo remember, both types operate the same. However, the ability to label a type will assist in record and book keeping.
   

5. Now, begin entering any pertinent information for this Buydown/Promo.
   
6. Choose the applicable Buydown/Promo Style.
7. If you are utilizing a Date Range, enter the Start/End dates and times this Buydown/Promo will function.

   These dates can be edited at any time allowing you to reuse Buydowns/Promos!

8. Once all descriptive details for this Buydown/Promo have been entered, press the “Save” button.

   If you are using a By Range setting, enter the Start/End date this Buydown/Promo will honor. When the End Date is reached, no more items will honor this price reduction.
   If a Quantity with Date Range is being utilized, the Buydown/Promo will run until either the Quantity or Date is reached, whichever comes first.
   

Items will now have to be set to this Buydown/Promo

Items can also be added to Buydowns/Promos via Mass Updates!

1. Press the “Add Items To Buydown” button.
2. This will bring up the “Buydowns” utility.

   This utility is separated into three sections; Buydowns/Promo List, Buydowns/Promo Details and Associated Items List.

   

3. To add items to a Buydown/Promo, first filter to the item(s) you wish to add. This can be accomplished by either Department or Tree View.

   All items must be designated to a Department, however, using the Tree View with categorized descriptions makes filtering especially simple. This process is similar to assigning Buydowns/Promos via Mass Updates.

4. Filtered items will appear in the “Available Items” List screen.

   From this list, highlight applicable items you wish to add to this Buydown/Promo.
   Remember, holding the Ctrl Button while performing Mouse Clicks will allow you to highlight multiple items!

5. Once items have been highlighted, press the “Add Selected Items” button.

   Add All Items – This will add all items contained in the filter list.
   Add Items That Start With – Type in a UPC or Description and items from the filter list fitting this will be added.
   Find UPC – Enter a UPC and the item will be located in the filter list.
   Find Description – Enter a description and items meeting this will be located in the filter list.

6. Added items will appear in the “Items In Selected Buydown” section.
7. When all applicable items have been added, press the Close/X button located in the top right corner of the Add Items screen.

Overview of System Discounts

System Discounts are methods of applying reduced pricing for items based on quantities and priorities. A number of styles can be used to build specific campaigns based on dollars, percentages, and/or quantities utilizing start and stop date ranges.

Dollar and percentage discounts reduce applied items by entered amounts, while the “Buy x Get y Free” method will remove the lowest priced item within the applied group. The “x Items For y Dollars” method will reduce all items by the appropriate amount(s) to match a targeted group price (e.g. 3 for $1.00). Since System Discounts can be set by priority (application order), items can be applied to multiple discounts allowing the flexibility to utilize multiple discounts in a single transaction as thresholds are met.

Creating a System Discount

This guide will illustrate the “Buy x Get y Free” method of System Discounts. The free item will automatically be the lowest priced.

Other System Discount Methods:
$ Off Each Item – when the quantity is met, a dollar amount is removed from each item
% Off Each Item – when the quantity is met, a percentage is remove from each item
X Items For y Dollars – when the quantity is met, each item is reduced to equal a set amount (2 for $1, 3 for $5, etc)
Buy x Get y % off – when the buy quantity is met, gives a percent discount off a specified number of items

1. In Director, choose the “Pricebook” module
   
2. Then, choose the “System Discounts” tab
   
3. Choose the “Add” button
   
   If you are editing an existing system discount, simply click to highlight a discount in the grid and edit its values in the “Discount Details” portion of the screen.
4. In the “Discount Details” portion of the screen, enter the parameters you wish for the discount to follow
   

1. Discount Name – This field is the name of your choosing to identify the discount
2. Discount Type – This field is the type of discount assigned, which is one of 4 different types
3. Store Selector – These checkboxes allow you to assign specific stores to specific discounts
4. Item Filter Type – This filter dropdown allows you to choose the method of what items are in the discount, either choosing specific items (that are assigned manually) or by a department/tree categorization of item(s)
5. Start Date – The date the discount is set to start
6. Stop Date – The date the discount is set to stop
7. Receipt Text – When the discount is triggered, what text will be on the receipt that is visible for the customer
8. Buy – The quantity needed to be bought on the discount types of “Buy x Get y Free” and “x Items For y Dollars”. On the discount types of “$ Off Each Item” and “% Off Each Item”, this field is labeled “Qty”
9. Get Free – The number of free items when the “Buy” amount is reached. On the discount type “x Items For y Dollars”, this field is labeled “For” and it expects a dollar amount. On the methods “$ Off Each Item” and “% Off Each Item”, this field is called “$ Off Each Item” and “% Off Each Item” respectively
10. Use Trigger List – When checked, the discount will not fire until the triggered amount of items is purchased (this enables a new field called “Trigger Qty” where this value is placed)
11. Inventory Clearance – Marks the discount to be automatically archived whenever the item(s) within it are at a 0 QOH (clearing inventory out)
12. Priority – The prority level of the discount. The lower the numberical value, the higher on the priority the discount is
13. Occurrence Limit Per Sale – The number of times a discount can be applied in a sale
14. Require Loyalty – Flags the discount to be a loyalty-customer only discount
15. Customer Daily Limit – Limits the discount to be only triggerable a certain number of times in a day for a loyalty customer
16. Use Schedule – Flags the discount to only trigger on specific days/times of the week. This makes a hyperlink called “Manage Schedule” visible, where the days/times can be set
17. Is Altria Discount – Flags the discount as an Altria funded discount
18. Apply Tax – Determines if tax is charged before the discount is applied or after
19. Archived Discounts – Shows a list of all discounts that have been previously archived

Choose “Save” when complete

You can view what items are in what discounts, as well as trigger items by choosing the appropriate hyperlink: “View Trigger Items In Discount” or “View Items In Discount”

Managing Discount Schedules

Once a system discount is created, a schedule can be applied to the discount in order to limit it to only being applied at certain times or on certain days of the week. This is an optional step, and only needs to be applied if the discount is not meant to be applied during all hours and all days of the week.

1. With a discount selected, click the “Use Schedule” box to put a check in the box and reveal the “Manage Schedule” hyperlink
   
2. Choose the “Manage Schedule” hyperlink to bring up the “Choose Availability” window
   
3. Check the boxes for the days and adjust times for each day to your need, and then choose save
   
4. Finally, click the Save button to save the discount.
   

Applying Items to System Discounts in Item Details

1. After logging into Director, choose the “Pricebook” module
   
2. Within “Item Details”, navigate to the applicable item and choose the “Manage Discounts” hyperlink
   
3. This will open the “Discount’s Item Is In” window
4. From the discount dropdown
   1. Choose the applicable discount name
   2. Choose “Add to Discount”
   3. Choose “Close”
      
      1. Remove From Discount – Removes the item from the selected “Discounted In Discounts”
      2. Add to Discount – After selecting the system discount from the dropdown (4), choosing this will add the item to the system discount
      3. System Discount Dropdown – Allows the specific system discount selected to be added when pressing the “Add to Discount” button
      4. Value – A multiplier that multiplies the system discount value by the number in this field
      5. Remove From Discount – Removes the item from the selected row in “Trigger In Discounts”
      6. Add As Trigger – After selecting the system discount from the dropdown (7), choosing this will add the item as a trigger item in the system discount
      7. System Discount Dropdown – Allows the specific system discount selected to be added when pressing the “Add As Trigger” button
      8. Close – Closes the “Discounts Item Is In” window
5. Choose “Save” when complete
   

Items can also be removed by following the above steps but instead of adding, choosing the options to remove.
Always remember to save your changes, and if in a corporate environment to send the Queue records to the applicable store(s).

Applying Items to System Discounts in Mass Updates

1. From within Director, choose the “Pricebook” module then “Mass Updates” from the menu ribbon
   
   
2. Within “Mass Updates”, filter to the applicable item(s) and choose the “Utilities” tab from the bottom ribbon
   
3. From the “Utilities” tab
   1. Choose the applicable discount
      from the “Add To Discount”
      dropdown menu
   2. Verify the “Value” intended and
      choose to check the “Add As
      Trigger Item” if needed
      

When using Mass Updates, make sure to filter items first and verify that only the intended items are filtered.
If a mistake occurs, you can remove items from System Discounts by using the “Addtl Utilities” tab.

Removing Items from System Discounts in Mass Updates

1. From within Director, choose the “Pricebook” module then “Mass Updates” from the menu ribbon
   
   
2. Within “Mass Updates”, filter to the applicable item(s) and choose the “Addtl Utilities” tab from the bottom ribbon
   
3. From the “Addtl Utilities” tab
   1. Choose the applicable discount
      from the “Remove From Discount”
      dropdown menu
   2. Choose the option “Remove
      From All Discounts” to remove
      the item from every discount it
      is in.
      

When using Mass Updates, make sure to filter items first and verify that only the intended items are filtered.
If a mistake occurs, you can add items back to the discount by following the previous page.

Flagging Items as Ineligible for System Discounts

1. After logging into Director, choose the “Pricebook” module
   
2. Within “Item Details”, navigate to the applicable item
   and review the “Eligible For Discounts” checkbox
   1. If the checkbox is check, system discounts can be
      applied to the item
   2. If the checkbox is not checked, system discounts
      will not be applied to the item, even if it is in
      a system discount
      

Setting up Vendors

To receive items from vendors through FasTrax, vendor(s) will need to be set up. Setting and associating vendors will allow you to create and receive POs (Purchase Orders created by Store) as well as receive vendor invoices.
Vendors whom you will be utilizing EDI with will need to be created including their EDI information. This is done through the EDI Setup utility in Vendors. More information for this can be found in the EDI section HERE
Large amounts of items can be assigned Part Numbers if the applicable vendor(s) supply a properly formatted file containing these Part/Item Numbers. For more information on compatible formats, speak with FasTrax Support.

1. After logging into the Director, choose the “Maintenance” module.
   
2. Choose the “Vendor” tab from the options listed along the top bar.
3. This will open the “Vendors” utility.
   
   This utility is separated into two sections; Existing Vendors and Vendor Information.
   Existing Vendors
   
   Created Vendors are listed here. To edit these, highlight and edit through the Vendor Information portion of this utility.
   Vendor Information
   
   Enter vendor information in this section. A Vendor ID is automatically assigned. However, this ID can only be edited before saving. A Vendor Name is the only detail which must be added. All other information is entered at your discretion. Assign store(s) to appropriate vendors.
4. To add a new Vendor, click the “Add/Plus” button.
   
5. Enter pertinent vendor information. The Account # is in reference to a number you may already utilize for current accounting information.
   
   The ID is auto assigned when the “Add” button is pressed. However, before saving, this ID can be edited and/or changed to whatever you deem applicable.
   IDs CANNOT be changed after the Vendor is saved.
6. Before pressing the “Save” button, confirm the entered information is correct for this Vendor.
   
   
   Vendor information can be edited after being saved. Remember, the only detail which cannot be changed after saving is the Vendor ID.
   
   To edit, simply return to the Vendor utility and highlight the Vendor you wish to edit. Press the “Save” button after changes are completed. Existing Items in your Pricebook will retain edited Vendors.
   
   Newly added/saved vendors will now appear in the “Existing Vendors” list.
   To edit, simply highlight and change anything in the “Vendor Information” section requiring attention. Press the “Save” button once you are finished editing.
   

Assigning Vendors to Items

When utilizing vendors, items must be assigned to vendors before creating Purchase Orders and receiving items via Vendor EDI.

These assignments are made through Item Details, Vendor Parts, or Mass Updates.

These utilities are used to assign Part Numbers to items. These Part Numbers, by default, are the item’s UPC. However, actual Vendor Part/Item Numbers must be entered before generating orders and receiving EDI.

Item Details – Assigning vendors through this utility is an item-by-item basis. Vendor Name and Part/Item Number are the only details available for entry.

Vendor Parts – This utility allows you to enter the most complete vendor detail for items.

Mass Updates – Through Mass Updates, large numbers of items can be assigned Vendors and Part Numbers, however, the part numbers assigned will be default UPC numbers. More editing may be required if specific Vendor Part/Item Numbers are required for generating re-orders and receiving EDI.

Assigning Vendors via Item Details

1. After logging into the Director, choose the “Pricebook” module.
   
2. Enter the UPC Number of the item you intend to assign a Vendor.
   Press  

   After pressing the “Lookup” button, if the item exists, information for the item will populate the Information sections.
   If no item exists, you will need to create it. Please see “How to Add and Edit an Item” for more information.
   You will be entering information in the “Vendor Part Information” section located at the bottom of the utility.
   

3. Choose the applicable vendor from the drop down in “Vendor Part Information”.
   
   Choose the applicable vendor from this list.
4. After choosing the proper Vendor, enter the Part Number. Then, enter the Number of Units this Part Number represents of the retail item.
   
   # Units – If multiples of this item are received as a singular unit, this number represents how many units (after being received) this item is separated and sold as.
   If you are generating orders or receiving via EDI, this will need to be the Part/Item Number used by the applicable vendor.
   If you will be receiving this item via the handheld or Director from a vendor supplied invoice, any number entered will suffice. Since this number can be edited at any time, the UPC is a suggested default number.
5. Press the “Save” button when finished.
   
   Press Save Part and the Save Icon to save information.Changes can be made through Item Details if necessary. However, an additional Vendor Part record will be created for the edited item(s).
   Since multiple records for a single item are not usually intended, editing is best performed through the Vendor Parts utility.
   For more information on creating and editing vendor parts through the Vendor Parts utility, proceed to the Vendor Parts portion of this manual.

Assigning Vendors via Vendor Parts

Vendor Parts – This utility allows you to enter the most complete vendor detail for items.

Along with a Vendor Part Number, details such as Part Description, Unit Description and can be added/edited.

Removing Vendor assignations or simply removing multiple Part Number records is also a key function of this utility.

1. After logging into the Director, choose the “Pricebook” module.
   
2. Choose “Vendor Parts” from the list of utilities in the Pricebook module.
   
3. This will open the Vendor Parts utility.
   
   This utility is separated into two sections; Existing Vendors Parts and Vendor Part Details.Existing Vendors Parts
   
   This section enables you to see all items assigned to a particular vendor. Choosing the applicable vendor from the Vendor dropdown will populate the item list with all assigned items. From this list, parts can be removed from vendors. Quick Filter assists in filtering by a particular Description, UPC or Vendor Part to assist in assigning and editing items with vendors.

   Vendor Part Details
   
   Part # refers to the vendor supplied reference number for this item.

   Vendor Parts Details provides a section for editing and adding item-to-vendor specific information. After choosing the correct vendor, enter any desired details for the current item. Press  after confirming entered details.
   Pricebook Zone
   
   If an item’s COST is different depending on Pricebook Zone, the correct cost will need to be entered and saved for each applicable Pricebook Zone.

   For an item, choose the applicable Pricebook Zone from the dropdown, enter/edit cost and “Save”.

   Complete for each Zone.

Assigning Vendors via Mass Updates

Mass Updates is the easiest and quickest utility for assigning numerous items a vendor and part number.

When using Mass Updates to assign Vendor Parts, the utility will associate the filtered items to the Vendor chosen. Items will also be assigned a Vendor Part Number. However, when assigned, these numbers are the items UPC by default. If vendor specific part numbers are required for EDI or re-order, these will need to be edited through either Item Details or the Vendor Parts utilities.
After items are assigned Vendors and Vendor Part Numbers, stores will need to be updated through Store Updating and the “Queue” module.
For more information/assistance on using Mass Updates to assign Vendors, refer to (Add Vendor Parts) of the “Mass Updates” document.

Please remember Mass Updates is a powerful utility and care must be taken before mass editing items.
Always confirm that filters used have resulted with applicable items.
Always confirm the details of changes before applying.
After items are assigned Vendors and Vendor Part Numbers, stores will need to be updated through Store Updating and the “Queue” module.

Vendor EDI Setup

The setup for vendor EDI is based on information provided by your vendor for pulling and receiving invoices.

The steps for EDI involve the vendor placing a specifically formatted invoice in a determined area (server, FTP, email or specific directory) which the FasTrax software pulls from when prompted by the user (you). After importing, the vendor invoice is received in the same fashion as any invoice. Invoice editing is available for EDI invoices.

After checking EDI availability with your vendor(s), FasTrax will need to assist you in the setup of EDI for usage due to the necessary formatting and file path designations.

1. The setup for EDI is found under “Vendors” in the Maintenance module.
   
2. After choosing the correct vendor from the vendor list, using the “EDI Setup” button opens a menu for inputting specific vendor information/settings used in retrieving EDI invoices.
   
   Remember, after checking EDI availability with your vendor(s), FasTrax will need to assist you in the setup of EDI for usage due to the necessary formatting and file path designations.

Overview of Commissions

Commission Campaigns are a simple, fast, and intuitive way of adding a spiff to specific item(s) and keeping track of the payouts to employees that made the sale. Campaigns are reportable for payouts via the Sales section of the Director Reports module.

Campaigns have the option to be tracked at store level directly within the POS. Employees can see how much they have made during a specific time period on each campaign, as well as compare their rank to others both in the store and across the company via the Campaign Leaderboard.

This will surely ignite the competitive spirit of employees and lead to increased sales!

Creating a Commission Campaign

1. In Director, choose the Pricebook module.
2. Then, choose the Commissions option from the menu ribbon.
   

   1. New Commission – Pressing this brings up a new window to create a new commission campaign
   2. Edit Commission – Pressing this will bring up the edit window to edit the highlighted commission campaign in the grid
   3. Delete Commission – Pressing this will delete the highlighted commission campaign in the grid

    

3. In the Discount Details section, enter the parameters you wish for this discount to follow.
   1. Campaign Name – Text field to input the name to be used for the commission campaign
   2. Start Date – What date the campaign starts
   3. Stop Date – What date the campaign ends
   4. Campaign Type – What campaign type will be utilized: Spiff Flat gives a flat dollar amount per item sold that is assigned to the spiff whereas Spiff Pct gives a percentage of the retail price of the items sold that are in the campaign.
   5. Value – The value of the campaign when items are sold
   6. Filter Type – A dropdown that allows the items contained to be specific items or based on filters
   7. Cancel – Cancels out of the window, not saving changes
   8. Save – Saves changes that are made
4. Choose Save when complete

Apply Commission Campaign to Items via Item Details

1. After logging into Director, choose the Pricebook module.
2. Within Item Details, navigate to the applicable item.
   Choose the Additional Info link.
3. This will open the Additional Info window.
4. From this Additional Info window
   1. choose the Change hyperlink beside “Commission”

      

   2. select the applicable Commission Campaign from the
      dropdown
   3. choose “Assign to Campaign”Items can also be removed from campaigns from this same window.
      
      Choose the Remove From Campaign option when in the Item Commission window then Close.
      Choose Save to apply changes to items.
5. Choose Close and Save to save all changes

Apply Commission Campaign to Items via Mass Updates

1. After logging into Director, choose the Pricebook module then Mass Updates from the menu ribbon.
   
   
2. Within Mass Updates, filter to the applicable item(s) and choose the Utilities tab from the bottom ribbon.
3. From the Utilities tab
   1. choose the applicable campaign from the dropdown menu
   2. choose Add.

      When using Mass Updates, take care to ensure you have filtered to intended items.
      If you do accidently apply to unintended items, items can be managed by returning to the Commissions section, choose the Edit Commission link and remove applicable items.

Required Settings for the POS

1. After logging into the POS:
   1. choose the actions icon
   2. choose the settings icon
   3. choose the POS BUTTON EDITOR button
2. Choose the applicable panel where the buttons will be placed and
   choose EDIT, then choose a blank button on where you’d like the
   button to be and choose Edit Button.
3. Use the highlighted button types and parameters; non highlighted parameters are by preference

   

4. Choose Update to save the button parameters then Save Panel to save the changes made to the panel.
5. Next, open POS Settings by choosing actions, then settings, and finally the SETTINGS button.
6. Finally, navigate to the Misc Register Settings tab and choose the checkbox Prompt For Salesman.
7. Choose Save and the POS will close to save the changes made.