Personalized 1-on-1 Onboarding

Guided Training and Plans, Tailored to Your Needs

Get Up and Running Quickly with FTx POS

Our easy-to-follow onboarding gets you set up and ready to sell in no
time. Go live on your schedule with all the tools you need:

1-on-1 Guided Sessions

Dedicated Onboarding Team

Self-Paced
Courses

100s of Video Tutorials

What to Expect in Your
Personalized Onboarding
Session

Our experts will guide you through the initial setup, including software installation and hardware configuration, to ensure everything runs smoothly.

Get a walkthrough of FTx POS functionalities important to your business and learn how to use them confidently.

Tailor FTx POS to your business’s needs; our experts provide instruction and support on customizing the software for specific use cases.

Request personalized instruction beyond initial onboarding; book team trainings to empower your employees.

On-call and ready to troubleshoot when issues arise. Connect with FTx POS support on your time for faster resolutions.

Required Onboarding Documents Title

Select your instance below to review and download the necessary documents.
Once you've downloaded and completed the required forms, please submit them
by email to ftxonboarding@goftx.com or fill out the form below.

Submit Your Documents Below

Need training help or have an onboarding question? Email ftxonboarding@goftx.com,
call 845-719-3551 or book a meeting with the onboarding team.

Data Imports

Sync and import your product data into the POS with ease. Our team walks you through data cleaning and import to establish organized, user-friendly product data files. Beyond product and pricing data, we offer import help for store location data, loyalty programs, gift cards, employees, buydowns, and more. Just have raw data? We can also help transform raw data into structured files for POS.

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Access Documentation Library

Learn at your own pace and grow with FTx POS. Access in-depth guides, documentations, and FAQs for POS, Loyal-n-Save, ecommerce, FTx Warehouse, and more.

Master FTx POS with In-Depth Courses

Dive into interactive courses that teach you how to automate tasks, analyze reports to grow profits, and craft captivating loyalty program alerts. These time-saving functionalities will free you up to focus on what matters most – growing your business.

Earn certifications in all FasTrax products, from POS software to digital signage, mastering every aspect of your business operation.

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Need Additional Training?

Our comprehensive training goes beyond onboarding. Book expert-led training sessions with the FTx POS support team. Learn from experienced professionals who can answer your questions and guide your growth.

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What Happens After You Go Live?

Support that never stops! Submit a ticket for support or get alerted about the latest FTx POS software updates.

New Software Releases

Subscribe to emails for software updates for enhancements and bug fixes.

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Release Notes Library

View descriptions of the latest software updates. Stay tuned for new features you can leverage!

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Submit Support Tickets

Easily access your tickets and follow status through our remote portal.

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Dedicated, 24/7 Support

Get the IT help you need from FTx Lifeline. Our support team offers on-call, 24/7 access to keep your business online and help you achieve your growth goals.

Looking to Add Other Software Solutions?

A full suite of retail software tools to power your growth. Explore our first-party tools that integrate seamlessly with FTx POS.

Looking to Add Other Software Solutions

Online Store

Expand your business and start selling online for in-store pickup, curbside pickup, delivery, and shipping.

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Digital Age Verification

Verify your customers' ages in-store and online with Age Verification Technology (AVT).

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Upselling Tool

Make impulse sales at checkout with our upselling tool and turn employees into sales superstars!

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Digital Signage

Increase brand awareness by 47.7% with engaging digital displays and boost sales by up to 33%.

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Graphic Design Tool

Create stand-out designs in minutes with our easy-to-use graphic design software with 1,000+ templates.

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POS System

Keep your business operations flowing with an automated point of sale that can be customized for your business needs.

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Card Processing

Save on your current payment processing provider and ensure smooth and secure transactions for your customers.

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Loyalty Program

Customers who enroll in the Loyal-n-Save rewards program spend an average of 16.1% more.

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FTx Warehouse

Increase order picking productivity, track your inventory, and automate your daily warehouse operations in real-time.

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Ready to Get Started with FTx POS?

To schedule your 1-on-1 onboarding session, reach out to our sales team at info@goftx.com or phone (845)-397-0492. We’re here to assist you every step of the way.

Get Started