IMPORTANT UPDATE For Legacy POS Users:

HP Engage One Review: Is This HP POS System Good for Retail?

  • By Matthew Davis
  • Jul 22, 2024
  • Retail Tools

Looking for retail POS hardware recommendations? Add the HP Engage One Pro to your shortlist.

Engage One POS devices, which are HP’s all-in-one POS systems, are highly durable, customizable, and offer key advantages over tablet-based and PC-based POS systems.

In fact, we highly recommend Engage One POS systems to our customers and offer POS hardware bundles that feature the HP Engage One and essential retail hardware accessories.

Interested to know if an HP POS system like the Engage One is right for your business? Read our review to explore the pros and cons of All-in-One POS systems, how they compare to tablet and modular POS systems, and key benefits.

What Is All-in-One POS Hardware?

HP Engage One devices are All-in-One POS systems. This means the computer and system components are integrated into the monitor and column. Here’s a few differences between all-in-one POS equipment and tablet or PC modular systems:

AIO vs Tablet-Based POS

Compared to tablet-based systems, all-in-one systems offer more computing power. For example, the Engage One can be customized with Intel Core processors (i3-i9), up to 32 GB of RAM and 1TB of local storage, and larger displays (from 15.6” to 23.8”).

In other words, an AIO provides the sleek, contained profile of a tablet POS, but with the computing power of a modular system.

AIO vs PC-Based POS

A modular POS or PC-based system includes a central desktop processor. Therefore, the screen, cash drawer, receipt printer, barcode scanner, and any other accessory must be plugged into the desktop hard drive.

Therefore, with all-in-one systems, cable management is easier. For example, with the Engage One series, all connections are hidden in the monitor column.

Key Benefits of All-in-One HP Systems

HP’s all-in-one POS systems provide retail businesses advantages like:

  • Clutter-free checkout counters – Hidden cable management and no bulky central hard drive
  • Highly durable touchscreen displays – Aluminum frames, more durable and thicker than tablets
  • Optional components like integrated receipt printers – Prints directly from the display stand
  • Faster processing – Increased computing power can potentially result in faster checkout speeds

Bottom line, an all-in-one system is one of the best POS systems for small retail businesses. It offers a sleek, refined look, like a tablet POS, with the added benefit of significantly more computing power.

HP POS Systems: Engage One Pros and Cons

Overall, the HP Engage One Pro (or Essential) is one of our favorite POS devices for retailers, and it pairs perfectly with our retail POS software, FTx POS.

Introduced in 2021 to replace the HP POS RP series, the Engage One Pro has quickly become for retail and hospitality businesses. Our clients love the Engage One for long-term durability and reliability. Here are some pros and cons of HP Engage One POS systems:

Engage One Pro – Pros

Some of the pros of the Engage One Pro include:

  • Performance: The HP Engage One Pro has a variety of processor options, up to a 10th generation Intel Core i9 processor, which can handle demanding applications and keep things running smoothly, even during peak hours. Plus, there’s advanced local storage options, allowing you to store data (helpful for offline POS transactions ).
  • Durability: The system is designed to pass rigorous military standard testing so it can withstand bumps and spills and frequent cleaning. The system has a 5-year product lifecycle, and it receives high marks for reliability.
  • Security: The HP Engage One Pro comes with advanced security features to help protect your customer data. This includes malware scanning, simplified data recover, antivirus, and more.
  • Flexibility: It comes in three screen sizes (15.6″, 19.5″ and 23.8″) and can be mounted in either portrait or landscape mode, so you can configure it to fit your workspace. Plus, the device includes a variety of jacks and can be swiveled 360 degrees to face the customer.
  • Design: The HP Engage One Pro has a sleek and modern design with hidden cable management to help keep your counters clutter-free. It offers the best of PC-based and tablet-based systems (high computing power with sleek design).
  • Ease of Use: The HP Engage One Pro has a bright, anti-glare touchscreen display that is easy to use for both customers and employees. Additionally, the touchscreen is responsive.

Request a Quote. Get a personalized quote for the HP Engage One system from FTx POS. Simply select the devices you’d like and accurately estimate your POS terminal costs.

Engage One Pro – Cons

With the Engage One Pro specifically, the biggest con is mobile functionality. For example, you can’t remove the screen from the column and checkout tableside or with customers in line.

If you need this feature, consider the Engage One Go, which functions more like a true tablet-based system.

Additionally, the Engage One Flex is HP’s modular POS. If you’re looking for a system you can expand on, the Flex systems are designed to incorporate systems like digital signage, video surveillance, and expand with the evolving needs of the business.

HP POS Bundles from FTx POS

FTx POS offers great rates on POS bundles with HP devices. Our best-selling POS equipment bundle includes:

  • Engage One Pro 15.6” display
  • Barcode scanner
  • Cash drawer
  • Receipt printer and cable
  • HP Keyboard and mouse
  • HP engage 14” customer-facing display

With the FTx POS and Engage One bundle, your business will be ready to transform customer experiences.

The 14” customer-facing display, for example, pairs with our point-of-sale upselling software (e.g., display upsells on the screen at checkout) or use our digital signage platform to design and deliver automated messages. Barcode scanning integrates with our inventory software, as well, allowing your business to launch real-time inventory.

Overall, the Engage One bundle makes it easier and faster to launch your POS system in-store, especially compared to a modular system.

Start the Process – Get Your Quote Now

Not sure if you need the bundle? Mix-and-match Engage One and HP POS devices for a customizable quote. Simply choose the devices you need, and we’ll deliver a quote in as little as 24 to 48 hours.

FAQs

The Engage One Pro is an all-in-one (AIO) POS system. This means the computer, touchscreen monitor, and stand are all in one unit. Note: The Engage One Pro is onlyy POS hardware. You also need to invest in POS software to run on the system.

The Engage One Pro comes with a 15.6” touchscreen display in either Full HD or UWVA resolution, with anti-glare coating. However, there are upgrade options for up to 23” displays.

The system itself is all-in-one, but it can be compatible with some existing peripherals like cash drawers and receipt printers, as long as they meet HP's specifications. Check HP’s POS systems peripherals list to learn more.

The Engage One Pro typically comes with Windows 10 pre-installed.

No. HP develops POS hardware, but not software. Therefore, you’ll need to choose a POS software provider like FTx POS. Our software is ideal for retail businesses, and it runs on a variety of Windows-based devices, including the Engage One.

The Engage One Pro is designed to be user-friendly, and there are setup guides and videos available from HP to help you get started. You can see our setup video here.

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Danielle is a content writer at FTx POS. She specializes in writing about all-in-one, cutting-edge POS and business solutions that can help companies stand out. In addition to her passions for reading and writing, she also enjoys crafts and watching documentaries.

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