Automate Your Customer Messaging with FTx POS + Klaviyo
No more juggling spreadsheets or sending generic blasts. With FTx POS and Klaviyo working
together, you can connect with your customers in real-time – without lifting a finger.
Real-Time Automation for Every Channel
Email, SMS, or push notifications – your customers
get the right message at the right time, automatically.
What Is Klaviyo Integration?
It’s simple: Klaviyo integration connects directly with your FTx POS to turn your
customer data into personalized, automated campaigns. Every in-store or online
transaction feeds into Klaviyo instantly, so you can engage smarter, not harder.
The Benefits of Integrating Klaviyo with FTx POS:
Your marketing runs on
autopilot.
Every message is
personalized and timely.
You see measurable
results in real-time.
Unified Automation Across FTx Solutions
Think of Klaviyo as the marketing brain behind your FTx ecosystem.
FTx POS
Every swipe, scan, or purchase updates your campaigns instantly.
Loyal-n-Save
Keep loyalty members engaged with real-time rewards and personalized offers.
FTx Commerce
Turn cart abandonments into new sales opportunities and more with tons of automation for your online store.
Keep Your Customers Engaged Automatically
Your customers expect timely, relevant communication – Klaviyo makes it effortless.
Automated Emails
From receipts to promotions, emails are sent when they matter most.
SMS Messaging
Quick, direct, and effective. Perfect for flash sales or loyalty updates.
Push Notifications
Stay top-of-mind with instant alerts through your mobile app.
Flows Triggered by Customer Events
Birthdays, anniversaries, abandoned carts – your messages are always perfectly timed.
Solve Your Biggest Marketing Challenges with
FTx POS + Klaviyo
Many retailers struggle with keeping data current, managing consistent campaigns, and truly
understanding their customers. FTx POS and Klaviyo take the guesswork out of
marketing by syncing your systems, automating your messages, and delivering actionable
insights in real-time.
With real-time syncing, your campaigns always reflect the latest purchase or interaction.
Stop guessing – deliver personalized messages that actually resonate.
Klaviyo suggests the right products at the right time, automatically.
Automation keeps everything on track, so your customers always hear from you on time.
Get clear, detailed reporting to see exactly what’s working (and what’s not).
Automate Your Marketing and Start
Converting Missed Opportunities
What Retailers Achieve
with FTx POS + Klaviyo
With smarter automation, you can experience the following:
- New Customer Acquisition
- Reward Loyalty Members in Real-Time
- Recover Abandoned Carts
- Promote Slow-Moving Products
- Upsell & Cross-Sell Products
- Feature Best-Sellers
- Track Accurate ROI
Real-Time, Data-Driven Marketing
Your customers move fast – your marketing should too. Sync in-store and online data -
every channel talks to each other for a single customer view.
Target groups based on behaviors, not guesses.
Set it once, and Klaviyo handles the rest.
Deliver messages that feel tailor-made.
See performance metrics at every level.
Know exactly how much your campaigns bring in.
Skip the setup – use ready-made campaigns designed to convert.
Reward and engage your loyal customers automatically.
Cut manual work and focus on growth.
How FTx POS Sets Up Your Klaviyo Automation
We don’t just hand you a tool – we set it up, connect the data, and build the flows.
All you do is decide when to hit “Go”.
Connect with Klaviyo
We’ll get your account created and connected.
Map Data and Sync Systems
Transactions, loyalty data, and customer profiles update in real-time.
Build and Segment Your Audience
We’ll create smart segments based on your customer base.
Automate and Launch Campaigns
Flows are drafted and ready to activate.
Monitor Performance in Real-Time
Track results with detailed reporting and ROI insights.
We’re at Your Service!
Get a Dedicated Concierge to Optimize & Manage Your Klaviyo Account!
Let FTx POS Optimize Your Klaviyo Account
Want experts to keep everything running smoothly? Our concierge team has you covered with:
- Full Klaviyo account setup
- Real-time segmentation
- Campaign performance optimization
- Analytics and reporting
- Continuous monitoring and improvements
Always Make Data-Driven Decisions
Track every touchpoint and see exactly how your marketing performs – from the first
message sent to the final sale.
With Klaviyo’s advanced analytics, integrated with FTx POS data, you’ll know what’s working,
what’s not, and where to optimize for the highest ROI.
Real-Time Performance Dashboards
Instantly view performance for all campaigns, flows, and automations.
Channel-Specific Analytics
Get detailed insights for email, SMS, and push campaigns with metrics like open rates, click-through rates, conversions, and revenue per recipient.
Attribution & Revenue Tracking
Understand exactly which messages drive sales and customer actions, both in-store and online.
Customer Journey Analysis
Visualize how customers interact with your brand across multiple channels.
Segment & Cohort Performance
Measure performance by customer segments, loyalty tiers, and purchasing behaviors.
Predictive Insights
Leverage predictive analytics to forecast revenue, churn, and repeat purchase likelihood.
Benchmarking Tools
Compare your performance against industry averages to see where you stand.
AI-Powered Recommendations
Use AI insights to optimize send times, frequency, and message content.
Customizable Reports
Build reports tailored to your KPIs for deeper business intelligence.
Lifecycle Metrics
Analyze metrics like lifetime value (LTV), repeat purchase rates, and RFM (Recency, Frequency, Monetary) scoring.
Power Up Loyal-n-Save with Klaviyo
When Klaviyo connects with Loyal-n-Save, your rewards program
becomes smarter and more impactful.
Launch campaigns
faster
Keep customers
engaged
Sync online and
in-store loyalty data
Personalize
every message
Track ROI with
ease
Streamline with
limited staff
Map every customer
journey
Maximize loyalty
program features
See How Klaviyo Tracks Your Customer Journey
We handle the setup so you can focus on your customers.
Plans & Add-Ons For Loyal-n-Save's Loyalty Program
Every retailer is different. That’s why we offer flexible plans to match your goals.
Each plan contains all marketing flows set up for you – whether you want
10 flows or 30 flows – we've got you covered!
Klaviyo & Loyalty Essential Plan
Starting at
$20/mo. per location
*Plus one-time setup & configuration. Discounts available for multi-store retailers.
Customer Journey Action Trigger Events
- New customer sign ups
- Loyalty card added
- Tokens earned
- Coupon earned
- Purchase event
- Tokens spent (cash redemption)
- Tokens spent (coupon redemption)
- Completed profile rewards
- Completed interest survey rewards
- Store feedback rewards
Customer Journey Action Trigger Events - In App Actions
- Completed profile rewards
- Completed interest survey rewards
- Store feedback rewards
Other
- Built-in customer segmentation
- Built-in reporting
Popular Klaviyo & Loyalty Pro Plan
Starting at
$30/mo. per location
*Plus one-time setup & configuration. Discounts available for multi-store retailers.
Includes all essential plan features
Customer Journey Action Trigger Events
- Email campaign opened
- New campaign
Customer Journey Action Trigger Events - In App
- View campaign
- View coupon 1
(expiration date) - View coupon 2
(no expiration date) - View token balance
- New Click 2 Card offer
- Click 2 Card offer added
Klaviyo & Loyalty Pro + Plan
Starting at
$40/mo. per location
*Plus one-time setup & configuration. Discounts available for multi-store retailers.
Includes all essential & pro plan features
Retailer Trigger Events
- Missing Interest survey
- Missing profile information
Auto Trigger Events
- Customer visits
- Birthday rewards
- We miss you (win back)
- Loyalty anniversary
Add-On Trigger Events
Swag Shop
- New Swag Shop items added
- View Swag Shop item
- Wishlist Swag Shop item
- Tokens spent (swag shop redemption)
- Swag Shop item review (Follow up)
- Swag Shop item review rewards
Flexible Collaboration to Fit Your Team
Not every retailer needs the same level of support – and that’s why we give you options. Whether you want to manage Klaviyo on your own or hand it off to our concierge team, FTx POS makes it easy to collaborate in the way that works best for your business.
Self-Managed After Setup
You stay in full control – with no added cost.
Managed with FTx Concierge
We handle optimization, monitoring, and adjustments for you.
Hybrid Approach
Split the work while we support you with performance insights.
FAQs
Klaviyo integration with the FTx POS system sends real-time messages to customers based on their user activity. (i.e., if the customer makes a purchase, they’ll get either an email, SMS text, or push notification to notify them of their purchase and add a link to their receipt.)
Data is synced in real-time between the FTx POS system and Klaviyo, including customer name, customer purchase details, customer loyalty tokens, campaign completions, and more.
Klaviyo uses POS data to send messages that increase sales and user encouragement based on customer journey. There are multiple pre-built Klaviyo messages, including email, SMS text, and push notifications that have predefined messages that have a specific goal in mind to engage the customer, including new coupon alerts, new promotional campaigns, loyalty redeemable options, and more.
If you’d like to use Klaviyo for your loyalty flows, you need to sign up for a monthly Loyal-n-Save plan. You can reach out to sales at 845-719-3550 or simply fill out a form and find plan details here. Once you activate your loyalty program, you can choose which pre-built flows you’d like to trigger to your customers.
Yes, integration works in real-time based on the plan you choose. For instance, if the customer earns points, they’ll get instant gratification with a message with the details on their new reward balance and other following messages to encourage redemptions or to earn more points on active campaigns.
No technical skills required. Our FasTrax specialists add in the built-in APIs and marketing flows.
Yes, all customer data will be secure and stored in Klaviyo and in Control Center.
Yes, you can track your ROI for each campaign with detailed reports from Klaviyo.
Yes, this integration works for multi-location stores, all under one platform and backend. No extra accounts required for additional locations.
Yes, you can customize or update any flows according to your needs. The Klaviyo account is yours to add in any other new flows besides the FasTrax pre-built integration flows from your preferred plan. If you require any new flows or changes, you can also request this from the FTx Concierge team to audit your account and create the flows and marketing per your requirements.
Yes, these are already predefined from our marketing team within your Klaviyo event flows. If you prefer time duration changes, you can either make them yourself within Klaviyo or request us to make those changes from the FTx Concierge service.
FTx Concierge is a paid service where you pay for hourly training or hands-on services for your software that help you reach your goals and requirements. We offer discounted bundles for more than 1 hour. You can view more information here.
Setup and configuration of Control Center takes less than a day. For Klaviyo setup and configuration, this depends on the plan chosen and customer migration process, which can take anywhere from 1-3 weeks.
Yes, you will own your Klaviyo account. FasTrax will simply have admin access to create your flows and make any necessary requested changes.
Yes, you can request to upgrade your plan at any time by contacting sales at 845-719-3550.
Coming Soon
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