What’s New in FTx POS: Faster Checkout, Smarter Search, and More Control at the Register

Watch the full FTx POS new features walkthrough

FTx POS has received a significant update—bringing dark mode, a built-in scheduler, smarter search, manual discount controls, gift card lookup, customizable quick actions, and a redesigned checkout flow to the register.

Retail moves fast, and the tools cashiers rely on need to keep up. This latest FTx POS update is focused on reducing friction at every stage of the transaction—from the moment a customer walks up to the moment the receipt prints. The changes span the entire register experience, including new navigation tools at the top of the screen, faster ways to pull up customers and items, and more control over how discounts, gift cards, and payment are handled.

With this update, FTx POS users can:

• Switch to dark mode for improved visibility in low-light environments
• Schedule tasks directly from the register without leaving the POS screen
• Access notifications and alerts from a centralized panel
• Find customers and items faster with improved search
• Apply manual discounts with role-based permission controls
• Look up gift card balances and apply them at checkout
• Customize the quick actions menu to match their store's workflow
• View enhanced receipt and transaction detail screens
• Move through checkout faster with an updated tender flow

What's New in This Release

A redesigned top bar that does more

The top bar in FTx POS has been updated with three new tools: a dark mode toggle, a scheduler, and a notifications panel. These controls are accessible at any point during a transaction, so cashiers and managers don't need to exit the point-of-sale (POS) screen to use them. Each one is designed to reduce the number of steps needed for common actions that used to require navigating away from the register.

Dark mode

FTx POS now supports a dark mode display that can be toggled directly from the top bar. This is particularly useful for stores with lower ambient lighting—bars, tobacco shops, nightclubs—where a bright white screen can create glare and visibility issues. Cashiers can switch between modes without restarting the application or changing any system settings.

Scheduler

The new scheduler gives cashiers and managers the ability to create and manage scheduled tasks directly from the POS. Instead of switching to a separate system or writing tasks down, staff can log what needs to be done and when—without stepping away from the register. This is especially useful for tasks tied to shifts, promotions, or end-of-day routines.

Notifications

A dedicated notifications panel is now accessible from the top bar, giving staff a single place to view alerts and updates relevant to their store or session. Rather than relying on a separate device or back-office login to catch system messages, cashiers can check notifications inline without disrupting the transaction flow.

Faster Customer and Item Lookup

Find customers and items in fewer steps

FTx POS now delivers faster results when searching for customers or items during a transaction. The updated search behavior is designed to surface the right record quickly—whether a cashier is pulling up a loyalty customer, looking up a product by name, or scanning a partial stock keeping unit (SKU). Less time spent searching means shorter lines and faster service, especially during peak hours.

More Control Over Discounts

Manual discounts with built-in permission levels

FTx POS now supports manual discount entry with role-based permission controls. Cashiers can apply manual discounts up to their assigned permission level, while larger discounts require manager approval. This gives stores the flexibility to allow discount adjustments at the register without removing oversight. Managers set the thresholds; the system enforces them automatically.

Gift Card Lookup at the Register

Search and apply gift cards without leaving the checkout screen

Cashiers can now search for a gift card by number and view its current balance directly from the POS checkout screen. This removes the need to look up gift card information in a separate system before processing the transaction. Customers get a faster, cleaner checkout experience, and cashiers have everything they need on one screen.

Customizable Quick Actions

Build a quick actions menu that matches how your store actually runs

The quick actions menu in FTx POS is now fully customizable. Store operators can configure which shortcuts appear in the menu—putting the most-used functions front and center and removing ones that don't apply to their workflow. For high-volume stores, this means cashiers spend less time navigating menus and more time moving transactions through.

Enhanced Receipts and Transaction Details

More information, better organized

Receipt and transaction detail screens have been updated to display more information in a cleaner layout. Cashiers and managers can now view a more complete transaction record directly from the POS, which is useful for handling exchanges, reviewing recent sales, or resolving questions at the register without pulling up a separate report.

Updated Checkout and Tender Flow

A faster path from total to paid

The checkout and tender flow has been redesigned to reduce the number of taps between ringing up items and completing the transaction. The updated flow is more direct—moving cashiers through payment selection and confirmation with fewer screens. For stores processing high transaction volumes, this adds up quickly over the course of a shift.