Launching Uber Eats Marketplace Integration in FTx Commerce: Everything You Need to Know

FTx Commerce now connects merchants directly to Uber Eats Marketplace—bringing orders, menus, and fulfillment into one unified platform.

FTx Commerce is rolling out a native integration with the Uber Eats Marketplace, allowing merchants to publish products, manage menus, and fulfill orders directly within the FTx Commerce ecosystem.

This release comes down to one simple shift we’re seeing across retail: delivery isn’t an extra anymore—it’s part of how people shop. And as that expectation grows, merchants need a way to keep up without adding more systems or complexity to their day-to-day operations.

With this integration, merchants can:

• Expand their presence on Uber Eats Marketplace
• Reach new local customers
• Add a scalable, delivery-driven revenue stream
• Manage everything from one connected platform

Why We Built This Integration

Helping merchants keep up with how retail actually works today

This integration was built to help merchants adapt to evolving customer expectations while improving operational efficiency and delivery management.

More visibility where customers already are

Reach a large base of Uber Eats Marketplace users actively ordering local products for delivery.

Faster, more convenient local delivery

Offer same-day delivery through an established network customers already trust.

A new way to grow revenue

Turn existing inventory into an additional sales channel through the Uber Eats Marketplace.

A more connected retail experience

Bring in-store and online operations together through a unified system inside FTx Commerce.

Staying competitive in a changing market

Keep pace with where retail is headed as delivery continues to grow across categories.

What the Uber Eats Marketplace Integration Delivers

Everything you need to run Uber Eats Marketplace, right inside FTx Commerce

This integration brings Uber Eats Marketplace directly into FTx Commerce, giving merchants real-time control over menus, stores, and orders without switching systems.

• Seamless application programming interface (API) connection between FTx Commerce and Uber Eats Marketplace, keeping data in sync automatically
• Multi-store mapping to support businesses managing several locations from one system
• Menu management handled directly within FTx Commerce, so updates don’t require platform switching
• Product and category publishing with full control over what appears on Uber Eats Marketplace
• Real-time syncing of store status, menus, and updates to reduce manual maintenance
• End-to-end order fulfillment managed within the FTx workflow, from acceptance to completion

What This Means for Merchants

A simpler way to manage and scale delivery

With this integration, merchants can manage Uber Eats Marketplace right alongside their existing commerce operations inside FTx Commerce—all from one place.

Instead of jumping between platforms or trying to piece things together, everything lives in a single workflow. That makes it much easier to add delivery into the mix without adding extra operational friction.

Key benefits include:

• Direct access to Uber Eats Marketplace customers actively searching for local products
• Expanded reach and visibility across high-demand delivery channels
• A new sales channel that’s quick to set up and start using
• Centralized control of menus, products, and store settings in one system
• Delivery fulfillment handled through Uber’s logistics network
• Streamlined order processing within FTx Commerce
• No need for custom app development or third-party integrations

Before You Get Started

A quick checklist to make sure everything is ready

To enable the Uber Eats Marketplace integration inside FTx Commerce, merchants just need a few requirements in place before getting started.

• Active Uber Eats Manager Account
• Uber Eats Developer Account access
• Approved liquor license (if applicable)
• Active FTx Commerce store locations
• Products and categories enabled within FTx Commerce

How It Works

A simple setup flow to get started with Uber Eats Marketplace in FTx Commerce

Here’s how merchants can connect and start selling:

Integrate Uber Eats API

Connect FTx Commerce with Uber Eats using secure API credentials to establish the integration.

Map your FTx Commerce store

Match your store locations in FTx Commerce with the correct Uber Eats store profiles for accurate order routing.

Configure your store and Uber menu

Set up menus, select products and categories, and manage availability and scheduling directly within FTx Commerce.

Start selling on Uber Eats Marketplace

Once setup is complete, your products go live on Uber Eats Marketplace and orders begin flowing directly into FTx Commerce for fulfillment.

See How FTx Commerce Supports Online Selling

Find out, how merchants use FTx Commerce to build their online store, manage orders, and expand into new sales channels.

Getting Started

Ready to turn it on?

Here’s how to get up and running with the Uber Eats Marketplace integration:

1. Contact the FTx sales team to get started
2. Configure your FTx Commerce store setup
3. Launch your store on the Uber Eats Marketplace

Once everything is set up, merchants can start receiving orders on Uber Eats while managing everything directly through FTx Commerce.

Bring Uber Eats Into Your FTx Commerce Workflow. Talk to our team to see how the integration works and explore how it can help you grow your delivery sales.