Credit Card Processing Fees – The Complete 2025 Guide for Small Businesses & B2B Merchants
Running a small business or managing a business-to-business (B2B) operation is tough enough without the…
Read More >>It’s easy to assume that online shopping dominates retail now that the world has gone digital. But here’s a surprising fact: a massive 83% of all retail transactions still take place in physical stores, according to Statista.
For agencies, brands, and retailers aiming to increase sales and attract the attention of users, in-store is one medium that can’t be overlooked. That’s one of the reasons why in-store advertising remains a centerpiece in the retail environment.
How many times have you gone to the store for just some apples, only to come back home with other things that caught your attention? If the answer to that question is yes, then you are on the same side as most.
In this guide, we will check out the world that is in-store advertising, its benefits, and how it can help your business grab customers’ attention right at the point of purchase.
In-store advertising is a strategy used to promote products within a physical store to engage customers and influence their buying choices. It includes methods like digital signs, posters, and product demonstrations to enhance the shopping experience. The usefulness of in-store advertising lies in its ability to reach customers at the moment they are making purchasing decisions. It captures their attention when they are already in a buying mindset, increasing the likelihood of impulse buys and larger order values.
In store advertising benefits are as follows:
Here are some amazing examples of in-store advertising done just right.
Image Source: Pinterest
Drinks and sports go hand-in-hand. And Bavaria has showcased it wonderfully with its offline gimmick.
Bavaria created a replica of a stadium, keeping the target audience in mind. But why is it so brilliant? Well, they almost made the entire thing using their product. This is impressive and creative because they didn’t have to spend huge chunks on production, and it hits the right audience.
This is the best example of what you can do with your products by being creative and without having to spend big bucks.
Image Source: Pinterest
If you walk in a store and pass by this, it’d surely make your head turn. This in-store display of Coca-Cola is the best example of how you can catch the attention of customers in the blink of an eye.
Such an ingeniously stacked display calls for scrutiny. For example, the shelves were made so thin that they almost look invisible. And the employees were told to refill cans to maintain equilibrium.
Image source: EFMP
This lovely display helped customers and prospects understand how Ricola’s candies are embossed and cooked. The great thing about this tactic is that you get to bring in new customers through engaging in-store demonstration.
The objective of this in-store advertisement was to demonstrate the quality of the raw ingredients used in their process, to have everything open for customers to see, and instill trust in their product.
Interesting Read: Convenience Store Advertising: Innovative Ways to Attract More Customers
While these terms are often used interchangeably, they are different concepts.
Focuses on promotional activities aimed at raising product awareness and grabbing customer attention. It includes various tactics like digital signage, point-of-purchase displays, and audio announcements.
A broader strategy that encompasses in-store advertising along with store layout, product placement, and overall shopping experience. It aims to create a cohesive environment that enhances customer satisfaction and drives sales.
There are several types of in-store advertisements that businesses can use to capture customer attention and boost sales:
Screens display ads, promotions, or product information. Digital signage is highly versatile and can be easily updated to reflect current offers.
Short video clips promoting products or deals. These videos can be shown on digital screens placed strategically around the store.
Includes posters, banners, and shelf talkers that highlight specific products or promotions. These are cost-effective and can be placed in high-traffic areas.
End caps, floor displays, and dump bins that showcase products near the checkout area. These displays are designed to encourage last-minute purchases.
Broadcasts made over the store’s PA system to inform customers about special offers or events. An example would be a grocery store advertising a special on brisket every Wednesday or a local chef demonstrating how to whip up a quick weekday dinner.
Touchscreen kiosks that provide product information and promotions and even allow customers to place orders directly.
Live demos that allow customers to experience a product firsthand. These are particularly effective for food items and electronics.
Ads placed on shopping carts that promote products throughout the shopping experience.
Launch Digital Ads in Your Store Ready to transform your store with cutting-edge digital signage? Our digital signage software makes it easy to create dynamic, eye-catching ads that capture customer interest. Request a demo today to see these features in action!
The cost of in-store advertising varies widely depending on your budget. It can range from basic flyers and hand-drawn chalk signs to immersive digital experiences.
Digital signage involves several tools, including screens, media players, and content management software. While the initial investment may be higher, the ability to update content in real-time offers long-term savings and increased engagement.
To give you a hand, be sure to check out our buyer’s guide to find the best digital signage systems for your needs.
Printed signage, POS marketing, and displays also come with varying costs. Factors such as materials, placement, and technology can influence overall expenses.
Explore cost-effective options such as:
DIY Signage: Make your own eye-catching posters and signs using materials you can easily find. Coming up with creative in-store advertising with your own hands can help cut down on design and production costs.
Seasonal Promotions: Take advantage of holidays and seasonal events to attract more customers and boost sales. By matching your promotions with what customers are interested in, you can get the most out of your marketing budget.
Social Media Integration: Use social media to promote in-store events, sales, and new products. This cost-effective approach can help you reach more people and engage with customers.
Customizing your approach based on store type and target audience is key for creating a personalized shopping experience. Knowing your customers’ unique needs and preferences can greatly improve their engagement and satisfaction.
Here are a few practical ideas you can try out:
Highlight holiday-themed products and offers to attract customers during peak shopping seasons. This can include eye-catching visuals and special discounts that resonate with the festive spirit, encouraging impulse buys.
Create bundles of complementary products to offer customers a complete solution. For example, pair a beach towel with accessories like sunglasses and sunscreen, presenting it as a great deal that saves money and enhances the customer experience.
Feature local influencers endorsing products through engaging videos and testimonials. This not only builds trust with potential buyers but also taps into the influencers’ followers, expanding your reach and credibility. 69% of consumers rely on recommendations from influencers when making purchasing decisions, according to Marketing Dive.
Use touchscreens to engage customers with immersive experiences. Allow them to explore product features, watch tutorials, or even customize their orders, making their shopping journey more enjoyable and informative. Take Walmart’s kiosk, for example. You get the chance to get free items like vitamin gummies and granola bars after watching a quick video.
Interesting Read: The Future of Shopping: Why Interactive Retail Displays Are Essential
Promote your store’s loyalty program prominently to encourage repeat visits. Highlight the benefits of signing up, such as exclusive discounts, early access to sales, or points on purchases, to foster customer retention.
Utilize your storefront windows to create visually appealing and informative displays that attract passersby and entice them to enter the store.
Place strategic displays outside your store to capture the attention of people walking or driving by, showcasing promotions or new arrivals.
Arrange products in an attractive and strategic manner throughout the store to highlight key items and encourage browsing.
Set up areas where customers can try products firsthand. This is especially effective for tech gadgets, beauty products, or food items, allowing customers to experience the product’s value before making a purchase.
Announce time-limited discounts to create urgency and drive immediate sales. Take advantage of bold graphics and countdown timers on digital displays to capture attention and prompt quick decision-making.
Use end caps and digital screens to showcase new arrivals. Create excitement around new products with engaging visuals and information on their features and benefits to attract curious customers.
Displaying positive customer reviews can help build trust and credibility. Highlighting real customer experiences can sway potential buyers and motivate them to make a purchase. BrightLocal found that consumers tend to spend 31% more on products and services from businesses with excellent reviews.
Promote upcoming in-store events through dynamic displays. Whether it’s a product launch, workshop, or seasonal celebration, make sure customers know when and why they should visit your store.
Partner with nearby businesses for mutual promotions. This not only helps attract each other’s customers but also creates a sense of community, enhancing brand visibility and customer loyalty. It’s been found that businesses involved in cross-promotional activities see an average 23% boost in customer acquisition. For example, a yoga studio could team up with a local meditation instructor and create a monthly class that integrates both yoga and meditation.
Shine some light on your store’s community involvement through charity campaigns. Show customers that your business cares by promoting events or initiatives that give back to the local community, fostering a positive brand image.
Create special themes for certain days of the week, like “Wellness Wednesdays” or “Flashback Fridays.” These themes can drive specific promotions or events, making shopping more fun and engaging for customers. A fantastic example is a bakery bringing back classic dessert recipes from the 1970s, adding a vintage touch to someone’s Friday.
Promote exclusive product variations that are available for a short time. Create a sense of rarity and urgency around these items to entice customers to act quickly before they miss out. In fact, 60% of consumers make purchases because they fear missing out (FOMO) on available products, according to a survey by Adlucent. An example would be a record store promoting a limited-edition 45 put out by a musician.
Use digital screens to share informative content about your products. This can include how-to guides, tips for maximizing product use, or the benefits of choosing certain items, helping customers make informed decisions. A great instance would be a hair salon showcasing a new line of products that the stylists can demonstrate to a client. Research by Conductor shows that consumers are more likely to make a purchase from a brand right after engaging with early-stage, educational content.
Interesting Read: Grow Your Business with Digital Signage for Convenience Stores (15 C-Store Signage Ideas)
Small businesses often operate with tighter budgets and a strong connection to their local community. Leveraging in-store marketing effectively can be a powerful way to build relationships, drive repeat business, and stand out from larger competitors. Here are some key retail ad strategies for small businesses and in-store marketing ideas for small retail shops:
For small businesses, a strong local presence is a significant asset. Focusing on local marketing and local SEO can drive relevant foot traffic. This includes:
Retaining existing customers is often more cost-effective than acquiring new ones. Implementing rewards programs for frequent buyers can significantly boost loyalty:
Complimentary offers, incentives, and contests can generate buzz and encourage immediate action:
By focusing on these areas, small businesses can create effective in-store marketing strategies that resonate with their local customer base, build loyalty, and drive sales, even with limited resources.
Similar Read: How to Increase Sales for Small Business: 10 Effective Strategies
Understanding the foundational “6 Ps of Marketing,” also known as the principles of retail marketing, is crucial for crafting effective in-store advertising campaigns. These elements work together to create a holistic and impactful customer experience, where advertising plays a key role in the promotional aspect.
Here are the 4 must steps to incorporate for a successful in-store advertising campaign:
A successful in-store advertising campaign begins with a clearly defined strategy. This initial step involves identifying the specific goals you aim to achieve, whether it’s boosting sales of a particular product, increasing overall basket size, driving awareness for a new line, or simply enhancing brand visibility within the retail environment. Understanding your target audience and their in-store behavior is crucial at this stage. Researching their typical shopping paths, their engagement with different types of displays, and their responsiveness to various promotional offers will lay the foundation for effective messaging and placement. Furthermore, defining a realistic budget and timeline for the campaign is essential for managing resources and ensuring timely execution.
The second critical step involves creative development and material production. This is where the core message and visual elements of your campaign come to life. Compelling and attention-grabbing designs are paramount to cut through the visual clutter of a retail space. The messaging should be concise, clear, and directly relevant to the identified goals and target audience. Consider the use of high-quality visuals, engaging language, and a strong call to action where appropriate. Once the creative direction is finalized, the necessary materials, such as signage, banners, shelf talkers, digital displays, or interactive elements, need to be produced efficiently and to a high standard to ensure a professional and impactful presentation within the store.
Constructive execution and placement form the third crucial step. Strategically positioning your advertising materials within the store is key to reaching your target audience at the right moment. Consider high-traffic areas, point-of-sale locations, and sections where the advertised products are located or complementary items are found. Ensure that the displays are visually appealing, well-maintained, and easy for customers to interact with. Training store staff to be knowledgeable about the campaign and able to answer customer questions can significantly enhance its impact. A well-executed rollout across all participating store locations, adhering to the planned timeline, is vital for consistent campaign performance.
Finally, the fourth step involves diligent tracking and performance analysis. Implementing methods to measure the success of your in-store advertising efforts is essential for understanding its return on investment and identifying areas for future improvement. This can involve analyzing sales data for advertised products, monitoring foot traffic in campaign zones, tracking coupon redemptions, gathering customer feedback, and potentially utilizing technologies like heatmaps to understand shopper engagement with displays. Regularly reviewing these metrics during and after the campaign allows for adjustments and provides valuable insights for planning subsequent in-store advertising initiatives, ensuring continuous optimization and maximizing the impact of your marketing spend.
Tracking in-store ad performance is crucial for maximizing ROI by providing data-driven insights to optimize campaigns, justify spending, and improve future strategies based on what resonates with customers. Without measurement, it’s impossible to know what works.
Measure the change in visitors to specific advertised store zones using sensors or video analysis, comparing campaign periods to control periods. Correlate this with sales in those zones and analyze how long visitors dwell in the advertised areas to gauge engagement.
Quantify the incremental sales generated by the in-store advertising campaign by comparing sales of featured products or overall store sales to a baseline. Analyze average transaction value and units per transaction for customers interacting with advertised areas to understand spending habits.
Assess how actively shoppers interact with in-store advertising through digital interactions (e.g., QR code scans), participation in promotions, and inquiries about advertised products. Observe customer behavior near displays to gain qualitative insights into their engagement levels.
Track the percentage of distributed in-store coupons (physical or digital) that are redeemed to evaluate the effectiveness of the offers and their in-store visibility. Analyze redemption rates by offer type and track the average purchase value of customers who use coupons.
Analyze detailed sales data from point-of-sale systems, tracking sales of advertised SKUs, overall transaction values, and basket composition during campaign periods. Integrate this with campaign schedules to directly correlate advertising activities with sales outcomes and identify key customer segments.
Gather customer feedback through short intercept surveys near advertised displays or post-purchase questionnaires to understand ad recall and influence. Utilize online surveys and analyze social media mentions to gain qualitative insights into customer perceptions of in-store advertising.
Utilize heatmap technology to visualize customer movement patterns and identify high-traffic areas for optimal ad placement. Employ eye-tracking technology to understand which elements of in-store advertising displays capture customer attention and for how long.
Explore the various ways our advanced POS system can enhance in-store advertising and promotions, helping you connect with customers more effectively:
Digital Signage: Connect to FTx Digital Signage to display eye-catching dynamic ads that can be easily updated in real-time, ensuring your promotions are always fresh and engaging.
Customer Displays: Showcase promotions and detailed product information right at the checkout, allowing customers to see the value of their purchases and encouraging impulse buys.
Custom Receipts: Customize your receipts with offers and messages that resonate with customers, creating a lasting impression and prompting future visits.
Upselling Prompts: Use intelligent prompts with FTx Uplift to recommend additional products at checkout, effectively boosting your average transaction value while enhancing the shopping experience.
In-store advertising is an important factor that can significantly affect purchasing decisions. It is most effective when combined with a larger in-store marketing campaign.
Consider a convenience store adopting a lively “summer chill vibes” theme to create a welcoming atmosphere for customers during the warmer months:
Lighting: The store features cooler, brighter lights with a blue tint, reminiscent of clear summer skies. This creates an inviting ambiance that makes customers feel relaxed and energized as they go through the aisles.
Music: The playlist includes upbeat, laid-back, summer-themed tunes, with classic hits from artists like the Beach Boys adding a nostalgic touch. This cheerful background music not only enhances the shopping experience but also encourages customers to linger a little longer, enjoying the summer vibe.
Staff Attire: Employees wear brightly colored t-shirts decorated with the promotion logo, promoting the theme while fostering a sense of unity and enthusiasm among the staff. This visual appeal contributes to a fun and engaging shopping environment, making customers feel like they are part of a summer celebration.
By using these elements, the convenience store can effectively capture the essence of summer and create a memorable shopping experience for its customers.
Signage: Eye-catching posters and shelf talkers will be strategically placed near the beverage coolers, promoting our enticing “Summer Chill Pack” deal. These visuals will not only shed light on the refreshing beverages included but also create an inviting, relaxing atmosphere that encourages customers to explore.
Point-of-Purchase Displays: A stunning end cap cooler will be filled to the brim with the “Summer Chill Pack,” drawing shoppers’ attention as they navigate the aisles. This display will feature vibrant branding and product information to entice customers to grab their own pack for the perfect summer refreshment.
Digital Signage: Engaging video clips showcasing the “Summer Chill Pack” will be displayed on digital screens near the checkout counter. These dynamic visuals will capture the essence of summer fun, reminding customers of the refreshing options available as they prepare to make their purchases.
This creates a cohesive summer experience that entices customers. The cheerful atmosphere encourages browsing, while targeted advertising highlights the deal. The convenience of bundled items with the branded ice chest adds value and motivates impulse purchases.
Digital signage can showcase various types of content, each offering unique benefits.
Here are some of the most effective types:
Through various techniques such as product displays, promotions, and signage, in-store marketing can capture the attention of customers and guide them towards making purchases.
By using targeted messaging and visuals, it can also create a sense of connection between the brand and the customer, leading to increased brand loyalty. In-store marketing can also provide valuable information about products or services to customers, helping them make informed decisions.
There are quite a few different ways to use in-store marketing to encourage social sharing, including the following:
The frequency of updating product displays on digital signage will depend on a variety of factors, such as the type of business, target audience, and the specific goals for using digital signage. However, it is generally recommended to update product displays at least once a week to keep customers engaged and interested.
For businesses with rapidly changing products or services, it may be necessary to update displays more frequently to ensure that the information displayed is accurate and up to date. However, for businesses with slower-moving products or services, updating displays monthly may be enough.
In-store marketing can be a powerful tool for building community and fostering customer loyalty. Here are some effective strategies:
Learn more about this topic. See these related posts on the FTx POS blog.
Running a small business or managing a business-to-business (B2B) operation is tough enough without the…
Read More >>Imagine this: A customer picks up their favorite coffee at their local café, scans their…
Read More >>Whether you own the go-to vape shop or a dog bakery, listen up! We all…
Read More >>